JW
Jenny W
Active since Jan 2016
7
Reviews
0
Industries
Reviews
7 reviews68 months ago
LESS THAN IDEAL AWNINGS
I phoned on three different occasions asking for someone to come and give me a quote and no phone calls were returned, including from the owner.
0 replies
77 months ago
Olives & Plates Sandton Disappointment
As a very happy ‘regular’ at Olives & Plates, Wits, this was my first lunch at the Sandton restaurant and sadly won’t go back. The drinks service was extremely slow and the dish I ordered (pasta with pesto, avocado and sundried tomatoes) tasted like it had been rinsed under water and no amount of parmesan and salt could rescue it. Having said that, everyone else enjoyed the meals they chose
0 replies
91 months ago
AIRCONDITIONER - AERMART
I recently purchased a new airconditioner from Aermart but unfortunately, the unit had a factory fault which was discovered soon after it was installed. Aermart acted immediately, twice sending out someone to inspect and try to remedy it. When the problem persisted, the unit was replaced. I would like to thank Riaan and his team for their excellent after sale service.
0 replies
102 months ago
NON-EXISTENT SERVICE
I phoned the company on 14 November and spoke to Julius who offered to come and give me a quotation on 15 November but didn't turn up. I then phoned him again on 27 November and he couldn't give any explanation for his not having come through on 15 November but said he would come through the next day (28 November). When by 16h20 on 28 November, he hadn't come through, I phoned him again and was told that he hadn't come through as he had had an accident. No mention of this was made by the Receptionist of the company when she gave me his cell no. I have decided to look for someone else to come and do the job.
0 replies
116 months ago
TOTAL INEFFICIENCY
<p>I upgraded for a month in July with the strict instruction that it was for a month only. They then debited me again but acknowledged that they owed me a credit but after approximately ten phone calls since August, no credit has been passed and each time, I phone I have to tell the agent the whole story over again. Out of frustration, I have on more than one occasion, asked for either either a supervisor to phone me but they don't even have the professionalism or courtesy to do this! I suspect that they hope that one will get tired of phoning and they will pocket the money.</p>
212 replies
116 months ago
IS IT ONLY ABOUT THE MONEY?
<p>I have taken my animals to this practice (and no other practice) for the past 17 years and over the years, I have spent a total of R57 932.70.</p> <p>I, unfortunately, had to put down my 19 year old cat on a Saturday at 5.30pm and was charged an out of hours surplus of R400. Considering the years and money spent at the practice, together with the current economic climate, I asked whether they would be willing to overlook the R400 but was told by the Practice Manager that under no circumstances, would they do this. I cannot fault the dedication and care offered by Dr Frikkie Strydom over all the years but am extremely hurt, disappointed and disillusioned by the inflexibility and lack of compassion displayed by the practice on this issue. Due to this, I will no longer be taking my animals to them.</p> <p> </p>
0 replies
125 months ago
VOUCHER
My flight from Johannesburg to Durban last Friday was delayed by 4 hours due apparently, to an ACSA problem, although other flights were going out! As compensation, we were told that we would receive a voucher. When phoning in to claim the voucher, I was told by the help desk agent that it needed to be offset against a future flight (within 3 months), As I had already booked and paid for a flight in March, I wanted the value of the voucher (R300) to be paid into my credit card account with which I had paid for the March ticket. I was told that this was not possible, so asked to speak to a Supervisor and having held on for ages, ended up with another help desk agent who then transferred me to another person who was standing in for a supervisor. She told me that I needed to speak to the Manager, Wally and I was put through to his extension and left my name and number but never received the courtesy of a return call. In total, I was on the phone for 20 mins and achieved nothing.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
5 (71.42857142857143%)