Gym company[bromhof]is one sided contract and the customers are not protected

Canceling with Gym company at Bromhof is impossible and frustrating. When you come in the manager never there and admin people don't allow you to cancel your contract which is a month to month they say only the manager can help you . When you get hold of the manager Ricky he tells you to contact the same administrator who told you to contact him . Every time I came to gym to cancel I was not assisted and admin people always gone for lunch just a waste of time and energy. I went to stop the debit order thinking I would be done with them but no they keep on changing the reference number so I would be kept getting debited ! It's a death contract . I even tried to freeze my account before cancellation, sign forms and everything's just to be told I'm not allowed to because of studies. I feel trapped in contract that I can't get out of even if I give notice and have contacted gym company on many occasions and never been assisted or had a call back