HR
H20 ROOFING AND WATERPROOFING
Unclaimed Business
HR
H20 ROOFING AND WATERPROOFING
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
0Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJH
Jessica H
1 reviews | Active since Jan 2020
22 Mar 2024, 09:01
Praise for H2O roofing
We had a lovely experience with this company. They always arrived on time, and were prepared to work overtime until that part of the job was done. Communication was pleasant, efficient, and informative. They had to repair most of our roof, replace some old and damaged tiles, and encapsulate part of the roof that is asbestos. Their work was neat and tidy. We have yet to see what the winter season holds for us, but for now, we are very satisfied. Thank you H2O roofing.
Helpful (0)
|Replies (0)JH
Jessica H
1 reviews | Active since Jan 2020
22 Mar 2024, 09:01
Praise for H2O roofing
We had a lovely experience with this company. They always arrived on time, and were prepared to work overtime until that part of the job was done. Communication was pleasant, efficient, and informative. They had to repair most of our roof, replace some old and damaged tiles, and encapsulate part of the roof that is asbestos. Their work was neat and tidy. We have yet to see what the winter season holds for us, but for now, we are very satisfied. Thank you H2O roofing.
0
Replies (0)GW
Gilbert W
1 reviews | Active since Jan 2020
2 Nov 2023, 13:38
Dissatisfied with H2O Roofing and Waterproofing (PTY) Ltd ***ner: Rowland Mayer and partner: Emile Morsbach) Lack of Work Guarantee Honoring
I recently hired Rowland from H2O waterproofing for a painting and waterproofing project and unfortunately, my experience has been absolutely disappointing and regrettable. H2O was suppose to waterproof and paint some of the walls and the balcony around 2020. After numerous phone calls, whatsapps and messages to both gentleman to honor their guarantee starting 6 months after the job, nothing has been done to rectify their poor workmanship thus far. One of the main reasons I chose Rowland was because of their advertised work guarantee, and competitive pricing. However, when the same waterproofing issues arose again, they failed to stand by their guarantee, and I was left disappointed and utterly frustrated. Despite agreeing on the scope of the project and discussing the expected outcome, some of the same waterproofing problems occured after 6 months of finishing the job. There were paint bubbles along the pillars and boundary walls as well as similar waterproofing issues they were suppose to rectify. When I brought these concerns to Rowland’s attention and requested that they rectify the issues, they were unresponsive and did not honor their worthless work guarantee as promised. Furthermore, the lack of professionalism in communication was also concerning. When I eventually managed contact Emile to discuss the problems, I felt like my concerns were brushed off without any genuine efforts to address them. As a payed customer, I believe in the importance of holding service providers accountable for their promised guarantees. Unfortunately, Rowland and his partner Emile, disappointed me in this aspect. Therefore, I cannot recommend their services to others who are seeking reliable and trustworthy waterproofing and/or painters. I eventually had to get someone else to solve some of the waterproofing problems. Beware, their guaranteed, it is not worth the paper it is written on!! This state if affairs also made me believe that the few 5 star ratings are just *****ulent. In the future, I hope that Rowland takes the necessary steps to improve their communication, follow through on their guarantees, and ultimately deliver on their promises. STAY AWAY FROM THESE GUYS IF YOU DO NOT WANT TO BE SORRY!
Helpful (0)
|Replies (0)GW
Gilbert W
1 reviews | Active since Jan 2020
2 Nov 2023, 13:38
Dissatisfied with H2O Roofing and Waterproofing (PTY) Ltd ***ner: Rowland Mayer and partner: Emile Morsbach) Lack of Work Guarantee Honoring
I recently hired Rowland from H2O waterproofing for a painting and waterproofing project and unfortunately, my experience has been absolutely disappointing and regrettable. H2O was suppose to waterproof and paint some of the walls and the balcony around 2020. After numerous phone calls, whatsapps and messages to both gentleman to honor their guarantee starting 6 months after the job, nothing has been done to rectify their poor workmanship thus far. One of the main reasons I chose Rowland was because of their advertised work guarantee, and competitive pricing. However, when the same waterproofing issues arose again, they failed to stand by their guarantee, and I was left disappointed and utterly frustrated. Despite agreeing on the scope of the project and discussing the expected outcome, some of the same waterproofing problems occured after 6 months of finishing the job. There were paint bubbles along the pillars and boundary walls as well as similar waterproofing issues they were suppose to rectify. When I brought these concerns to Rowland’s attention and requested that they rectify the issues, they were unresponsive and did not honor their worthless work guarantee as promised. Furthermore, the lack of professionalism in communication was also concerning. When I eventually managed contact Emile to discuss the problems, I felt like my concerns were brushed off without any genuine efforts to address them. As a payed customer, I believe in the importance of holding service providers accountable for their promised guarantees. Unfortunately, Rowland and his partner Emile, disappointed me in this aspect. Therefore, I cannot recommend their services to others who are seeking reliable and trustworthy waterproofing and/or painters. I eventually had to get someone else to solve some of the waterproofing problems. Beware, their guaranteed, it is not worth the paper it is written on!! This state if affairs also made me believe that the few 5 star ratings are just *****ulent. In the future, I hope that Rowland takes the necessary steps to improve their communication, follow through on their guarantees, and ultimately deliver on their promises. STAY AWAY FROM THESE GUYS IF YOU DO NOT WANT TO BE SORRY!
0
Replies (0)HB
Hennie B
1 reviews | Active since Jan 2020
11 Feb 2022, 13:42
Inferior workmanship, worthless guarantee and no customer oriented service
I contracted H20 ROOFING AND WATERPROOFING to paint the roof of my house in March 2021. After the winter rains I noticed that the new paint is peeling of certain area's on the roof. It is apparent that the preparation work was not done correctly. I have been trying to contact the owner Rowland Mayer numerous times Since August 2021 to come and repair the affected areas. Initially he only made promises to come and have a look but then never honor the appointment. Lately he does not answer my calls anymore and ignore my messages. According to their website they offer a 5 year workmanship guarantee. I would advise anybody not to make use of H20 ROOFING AND WATERPROOFING as their guarantee is worthless and the quality of work inferior.
Helpful (0)
|Replies (0)HB
Hennie B
1 reviews | Active since Jan 2020
11 Feb 2022, 13:42
Inferior workmanship, worthless guarantee and no customer oriented service
I contracted H20 ROOFING AND WATERPROOFING to paint the roof of my house in March 2021. After the winter rains I noticed that the new paint is peeling of certain area's on the roof. It is apparent that the preparation work was not done correctly. I have been trying to contact the owner Rowland Mayer numerous times Since August 2021 to come and repair the affected areas. Initially he only made promises to come and have a look but then never honor the appointment. Lately he does not answer my calls anymore and ignore my messages. According to their website they offer a 5 year workmanship guarantee. I would advise anybody not to make use of H20 ROOFING AND WATERPROOFING as their guarantee is worthless and the quality of work inferior.
0
Replies (0)