TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Iam much excited to do booking with hazyview cabanas it's amazing place to visit and adventure
1 reviews | Active since Jan 2020
Iam much excited to do booking with hazyview cabanas it's amazing place to visit and adventure
1 reviews | Active since Jan 2020
I went to the resort for the Easter weekend, we had. Picnic by the river and I forgot my shades there. Sunday morning when we went for breakfast and I enquired about them and they confirmed that they saw them.. to my surprise it took them looking for them and they never got them… I was told they are calling the staff that was working that shift and all their phones were off 👀👀👀… are we being serviced by *******???? The manager then said I should leave my details they will contact me , it’s Thursday today no call from them non whatsoever, I followed up yesterday and they said they will get back to me at2 . That also didn’t happen , followed up again today and was told they are will revert back waiting on the manager … what kind of service is this?? Very disappointed in the place and will never go back there
1 reviews | Active since Jan 2020
I went to the resort for the Easter weekend, we had. Picnic by the river and I forgot my shades there. Sunday morning when we went for breakfast and I enquired about them and they confirmed that they saw them.. to my surprise it took them looking for them and they never got them… I was told they are calling the staff that was working that shift and all their phones were off 👀👀👀… are we being serviced by *******???? The manager then said I should leave my details they will contact me , it’s Thursday today no call from them non whatsoever, I followed up yesterday and they said they will get back to me at2 . That also didn’t happen , followed up again today and was told they are will revert back waiting on the manager … what kind of service is this?? Very disappointed in the place and will never go back there
1 reviews | Active since Jan 2020
I made a special request for them to make the stay of my daughter and her 5 friends more memorable. Their vacation is for 7 days commencing on the 28th February 2025. Jade Oswin guided me regarding who to contact which I did and was assisted without any problems. I found that they didn't feel that I was creating extra work for them. I really appreciate their courteousness and work ethic.
1 reviews | Active since Jan 2020
I made a special request for them to make the stay of my daughter and her 5 friends more memorable. Their vacation is for 7 days commencing on the 28th February 2025. Jade Oswin guided me regarding who to contact which I did and was assisted without any problems. I found that they didn't feel that I was creating extra work for them. I really appreciate their courteousness and work ethic.
1 reviews | Active since Jan 2020
wish to go there with a group of 22 pensioners and they want me to pay an extra 7000 rand for a lapa because they say we make to much noise at the chalets so they want us to pay an extra 6800 for a lapa which we wont use. we never visit as a group at one persons chalets so i dont see how they can say we make to much noise. never had such treatment from any other resort. now going to another company and no problem they are happy to have us and dont terat us as kokelolle
1 reviews | Active since Jan 2020
wish to go there with a group of 22 pensioners and they want me to pay an extra 7000 rand for a lapa because they say we make to much noise at the chalets so they want us to pay an extra 6800 for a lapa which we wont use. we never visit as a group at one persons chalets so i dont see how they can say we make to much noise. never had such treatment from any other resort. now going to another company and no problem they are happy to have us and dont terat us as kokelolle
1 reviews | Active since Jan 2020
The Cabin we booked was old and grey, nothing like the picture. The Cabin was not painted or renovated like the picture, stop advertising lies. The Cabin was confusing. You use the same basin for washing your cups, brushing you teeth and washing your hands after using the toilet, I don't understand. The service was bad, its like the Couple's getaway package was not mentioned to stuff. We had to book ourselves the SPA and Picnic, the stuff didn't understand in a way that we had to explain the package to them both at Spa and Picnic. The SPa is only back and neck massage for 30 Minutes, of which we waited outside while they put a note that they will be back. They even didn't know that we had to get a Sparkling wine and chocolates, also the lady at the Spa wanted to give one person a massage, i had to explain to her that its a couples massage. The breakfast was limited, they gave us small glasses like whisky glasses for juice, they said no Cappuccino for us who booked the couple's getaway. I was so disappointed because it was not mentioned, they said breakfast included not mentioning that you have to pay for other stuff.
1 reviews | Active since Jan 2020
The Cabin we booked was old and grey, nothing like the picture. The Cabin was not painted or renovated like the picture, stop advertising lies. The Cabin was confusing. You use the same basin for washing your cups, brushing you teeth and washing your hands after using the toilet, I don't understand. The service was bad, its like the Couple's getaway package was not mentioned to stuff. We had to book ourselves the SPA and Picnic, the stuff didn't understand in a way that we had to explain the package to them both at Spa and Picnic. The SPa is only back and neck massage for 30 Minutes, of which we waited outside while they put a note that they will be back. They even didn't know that we had to get a Sparkling wine and chocolates, also the lady at the Spa wanted to give one person a massage, i had to explain to her that its a couples massage. The breakfast was limited, they gave us small glasses like whisky glasses for juice, they said no Cappuccino for us who booked the couple's getaway. I was so disappointed because it was not mentioned, they said breakfast included not mentioning that you have to pay for other stuff.
1 reviews | Active since Jan 2020
We checked in on 16 December 2022 for a 7 days holiday. On 22 December 2022 the garden service guy at the resort broke the rear windshield of my Hyundai Venue. My husband went to reception to report the incident and they told him that they have ordered the windshield in Nelspruit and after 30 minutes they called him and said that they couldn't find the windshield in Nelspruit. They advised him to go to Glass Fit in Hazyeview, so that they put a green plastic for us to be able to drive back home and they said that they found a windshield in Johannesburg since we were checking out on 23 December 2022 and that they will arrange the installation of windshield as soon as we get to JHB. A guy by the name of Siphiwe Masete is now ducking and diving. My husband called him in the morning and he promised to call him back, dololo. On Friday there was floods in Boksburg, I want to know as to when will Hazeyview Cabanas going to fix my windshield???
1 reviews | Active since Jan 2020
We checked in on 16 December 2022 for a 7 days holiday. On 22 December 2022 the garden service guy at the resort broke the rear windshield of my Hyundai Venue. My husband went to reception to report the incident and they told him that they have ordered the windshield in Nelspruit and after 30 minutes they called him and said that they couldn't find the windshield in Nelspruit. They advised him to go to Glass Fit in Hazyeview, so that they put a green plastic for us to be able to drive back home and they said that they found a windshield in Johannesburg since we were checking out on 23 December 2022 and that they will arrange the installation of windshield as soon as we get to JHB. A guy by the name of Siphiwe Masete is now ducking and diving. My husband called him in the morning and he promised to call him back, dololo. On Friday there was floods in Boksburg, I want to know as to when will Hazeyview Cabanas going to fix my windshield???
1 reviews | Active since Jan 2020
Spent a week at the hazyview cabanas over the Christmas break. Was really disappointed with the accommodation. House was not maintained, toilet was broken, shower door was damaged, toilet door handles broken and *****s laying all over the place which my child got cut with, the dining room was flooded every morning after raining. I sent 3 messages to the number supplied for assistance but not 1 was attended to. I brought it to the reception attention but still nothing was done. I was harassed by the security guard while sitting at the pool with a cooler box. He approached me and asked me what was inside the bag and I told him cold drinks, he insisted on searching it and found no alcohol but there was over 10 families around me with alcohol but he never approached them. The day I went to the reception, I had a beer with me and was spoken to so rudely by the security manager whom I told a lot of nonsense as apparently no alcohol allowed in the reception area even though there we no signs. I really feel that for the money I spent, I could have booked anywhere else and enjoyed it more than this dump and with arrogant people as well.
1 reviews | Active since Jan 2020
Spent a week at the hazyview cabanas over the Christmas break. Was really disappointed with the accommodation. House was not maintained, toilet was broken, shower door was damaged, toilet door handles broken and *****s laying all over the place which my child got cut with, the dining room was flooded every morning after raining. I sent 3 messages to the number supplied for assistance but not 1 was attended to. I brought it to the reception attention but still nothing was done. I was harassed by the security guard while sitting at the pool with a cooler box. He approached me and asked me what was inside the bag and I told him cold drinks, he insisted on searching it and found no alcohol but there was over 10 families around me with alcohol but he never approached them. The day I went to the reception, I had a beer with me and was spoken to so rudely by the security manager whom I told a lot of nonsense as apparently no alcohol allowed in the reception area even though there we no signs. I really feel that for the money I spent, I could have booked anywhere else and enjoyed it more than this dump and with arrogant people as well.
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