H
Healthbridge
Claimed Business
H
Healthbridge
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Healthbridge
Healthbridge has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Healthbridge across 10 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBK
Bafana K
1 reviews | Active since Jan 2020
2 Feb 2026, 17:03
*****sters
They promise R4000 for recommending a colleague to join and stay with their company for more than 3 months. I have recommended my colleagues who have joined and stayed with the company for 3 months. They now send a message that they will pay me R1000 instead of the R4000. Well even the R1000 promised is never paid - they only take you banking details and never pay it. - when you follow- up they ignore your emails
Helpful (0)
|Replies (0)BK
Bafana K
1 reviews | Active since Jan 2020
2 Feb 2026, 17:03
*****sters
They promise R4000 for recommending a colleague to join and stay with their company for more than 3 months. I have recommended my colleagues who have joined and stayed with the company for 3 months. They now send a message that they will pay me R1000 instead of the R4000. Well even the R1000 promised is never paid - they only take you banking details and never pay it. - when you follow- up they ignore your emails
0
Replies (0)GM
Goitsemang M
1 reviews | Active since Jan 2020
9 Oct 2025, 14:51
****ming billing system
A very ****ming billing system doctors and all in healthcare should be aware of!!! Pity how they sent me cancellation letter 4 months ago and now they want me to pay for September when I didn't use their system for these whole 4 months...Imagine.My colleagues never ever trust this!
Helpful (0)
|Replies (0)GM
Goitsemang M
1 reviews | Active since Jan 2020
9 Oct 2025, 14:51
****ming billing system
A very ****ming billing system doctors and all in healthcare should be aware of!!! Pity how they sent me cancellation letter 4 months ago and now they want me to pay for September when I didn't use their system for these whole 4 months...Imagine.My colleagues never ever trust this!
0
Replies (0)GM
Goitsemang M
1 reviews | Active since Jan 2020
9 Aug 2025, 16:19
I regret hearing about them
Still don't understand why will they make me pay beyond what is due to them.... I paid fully. Now they sending another invoice to make it look like I'm the bad payer. I regret even knowing about them
Helpful (0)
|Replies (0)GM
Goitsemang M
1 reviews | Active since Jan 2020
9 Aug 2025, 16:19
I regret hearing about them
Still don't understand why will they make me pay beyond what is due to them.... I paid fully. Now they sending another invoice to make it look like I'm the bad payer. I regret even knowing about them
0
Replies (0)VD
Vertogen D
1 reviews | Active since Jan 2020
1 Feb 2025, 12:31
DON'T DEAL WITH THIS PLATFORM
They are more detrimental than a parasite, as they will latch onto any remaining cent you possess, falsely promising high returns. It is imperative to steer clear of such individuals. If your funds are currently tied up with them, do not hesitate to reach out t() seems.live for ass!stance in re|easing the funds.
Helpful (0)
|Replies (0)VD
Vertogen D
1 reviews | Active since Jan 2020
1 Feb 2025, 12:31
DON'T DEAL WITH THIS PLATFORM
They are more detrimental than a parasite, as they will latch onto any remaining cent you possess, falsely promising high returns. It is imperative to steer clear of such individuals. If your funds are currently tied up with them, do not hesitate to reach out t() seems.live for ass!stance in re|easing the funds.
0
Replies (0)HR
Henri R
1 reviews | Active since Jan 2020
16 Apr 2024, 06:36
Technical support extremely urgently required
Good day Healthbridge, Our medical buro, DPM Solutions, is experiencing major challenges with the Cloudprac program. Can someone from the technical department please contact me to discuss this? Regards Henri Raath
Helpful (0)
|Replies (0)HR
Henri R
1 reviews | Active since Jan 2020
16 Apr 2024, 06:36
Technical support extremely urgently required
Good day Healthbridge, Our medical buro, DPM Solutions, is experiencing major challenges with the Cloudprac program. Can someone from the technical department please contact me to discuss this? Regards Henri Raath
0
Replies (0)DS
Dianne S
1 reviews | Active since Jan 2020
13 Jun 2023, 07:11
Healthbridge bad service
Last year December we decided to chang billing systems & changed to Healthbridge. I immediately picked up a problem because I needed to load two different account with the same medical aid number. Their system did not allow for this. I contacted them and asked how it could be done. I was told I could not do it. I said I need to be able to do it as we have many patients in this category. I was told they would discuss it with the programming department and get back to me. I checked a few times and was told it cannot be done. In May I decided to move to another Billing system. I gave notice to Healthbridge and within two days they were here showing me how to load two accounts with the same medical aid number and reducing our monthly fee to be competitive with the new one. I refused to stay, it was too little too late. I requested my data on the 29 May and there was an error. I phoned the help dest and the agents first words to me were "I see you have terminated your contract" I should have known that meant you will remain at the bottom of our priority lists. I only got the list at 10:45 on Monday the 29th. I did not check it which was my mistake. I forwarded it to the new company and they did the coversion. they loaded it on my system and I started working. I quickly realised that most of my accounts were missing. I checked the list and there were 742 patients on the list they sent me. We have over 15000 patient files. I contacted them to rerun the report. they responed saying they need a signed letter from the DR requesting it. I sent that the following day. This is day 3 after they got the signed letter and I still do not have my data. The response I got when I queried it was" I have escalated it and it's waiting to be authorised." All I can say is be very careful of moving because they promise the world but it is not what I am experiencing.
Helpful (0)
|Replies (0)DS
Dianne S
1 reviews | Active since Jan 2020
13 Jun 2023, 07:11
Healthbridge bad service
Last year December we decided to chang billing systems & changed to Healthbridge. I immediately picked up a problem because I needed to load two different account with the same medical aid number. Their system did not allow for this. I contacted them and asked how it could be done. I was told I could not do it. I said I need to be able to do it as we have many patients in this category. I was told they would discuss it with the programming department and get back to me. I checked a few times and was told it cannot be done. In May I decided to move to another Billing system. I gave notice to Healthbridge and within two days they were here showing me how to load two accounts with the same medical aid number and reducing our monthly fee to be competitive with the new one. I refused to stay, it was too little too late. I requested my data on the 29 May and there was an error. I phoned the help dest and the agents first words to me were "I see you have terminated your contract" I should have known that meant you will remain at the bottom of our priority lists. I only got the list at 10:45 on Monday the 29th. I did not check it which was my mistake. I forwarded it to the new company and they did the coversion. they loaded it on my system and I started working. I quickly realised that most of my accounts were missing. I checked the list and there were 742 patients on the list they sent me. We have over 15000 patient files. I contacted them to rerun the report. they responed saying they need a signed letter from the DR requesting it. I sent that the following day. This is day 3 after they got the signed letter and I still do not have my data. The response I got when I queried it was" I have escalated it and it's waiting to be authorised." All I can say is be very careful of moving because they promise the world but it is not what I am experiencing.
0
Replies (0)TOCaLM
Torga Optical Carnival and Lakeside Mall
1 reviews | Active since Jan 2020
4 Jan 2021, 08:55
Terrible Service and no feedback!!!!
What terrible service. I have been trying for days to get assistance with the migration to MyMPS and no one helps empty promises as well as no one freaking ever phones you back or responds to emails! We have to pay for this but we get terrible service like this!!!!!!!!!!!
Helpful (0)
|Replies (0)TOCaLM
Torga Optical Carnival and Lakeside Mall
1 reviews | Active since Jan 2020
4 Jan 2021, 08:55
Terrible Service and no feedback!!!!
What terrible service. I have been trying for days to get assistance with the migration to MyMPS and no one helps empty promises as well as no one freaking ever phones you back or responds to emails! We have to pay for this but we get terrible service like this!!!!!!!!!!!
0
Replies (0)MP
Mohammed P
1 reviews | Active since Jan 2020
17 Sept 2019, 21:01
Exorbitant fees charged by Heathbridge Claim Management/mymps
I started my GP Practice in Feb 2017.I subscribed to health bridge. They offered a flat fee of 3% with no subscription fee or minimum claim fee. In less than 2 years the fees have gone up 120%. Now they charge a subscription fee and a minimum claim fee. For those doctors that are starting off practice, I do not recommend using Healthbridge as the fees can cripple a fledgling practice. They strategy is to offer a low initial commision fee to attract you and thereafter increase your fees exponentially.
Helpful (0)
|Replies (0)MP
Mohammed P
1 reviews | Active since Jan 2020
17 Sept 2019, 21:01
Exorbitant fees charged by Heathbridge Claim Management/mymps
I started my GP Practice in Feb 2017.I subscribed to health bridge. They offered a flat fee of 3% with no subscription fee or minimum claim fee. In less than 2 years the fees have gone up 120%. Now they charge a subscription fee and a minimum claim fee. For those doctors that are starting off practice, I do not recommend using Healthbridge as the fees can cripple a fledgling practice. They strategy is to offer a low initial commision fee to attract you and thereafter increase your fees exponentially.
0
Replies (0)