HS
HENCO Service Centre
Unclaimed Business
HS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDA
Ditsepu A
1 reviews | Active since Jan 2020
23 Jul 2024, 15:46
Bad service at Henco,swearing white boss.
They broke my clutch switch,when I asked for he broken part, they couldn't give,they broke my bonnet wire and didn't tell me, fortunately I tried to open the bonnet before leaving,only to find out it is broken.They lost my fuse cover,when I told them their boss said it didn't come with a cover and that all ford cars dont come with a cover.I went to Ford and took a picture of the cover, when I tried to show him he told me to fock off.
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Ditsepu A
1 reviews | Active since Jan 2020
23 Jul 2024, 15:46
Bad service at Henco,swearing white boss.
They broke my clutch switch,when I asked for he broken part, they couldn't give,they broke my bonnet wire and didn't tell me, fortunately I tried to open the bonnet before leaving,only to find out it is broken.They lost my fuse cover,when I told them their boss said it didn't come with a cover and that all ford cars dont come with a cover.I went to Ford and took a picture of the cover, when I tried to show him he told me to fock off.
0
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Hannes O
1 reviews | Active since Jan 2020
24 Mar 2022, 14:25
Dankie Henco! Julle diens is uitmuntend!
In 2013, I had a problem with my 1993 VW Jetta. The car did not want to go into 5th gear. I went to many workshops, and all of them said that my 5th gear was stripped and I had to get a new gearbox. As a varsity student with no real income, I was hopeless. I went to Henco Service Centre, and I was told to pay upfront for the diagnostic. No other workshop had asked me to pay for a diagnosis. This was strange. I paid the money upfront, and Buks took my car in, this was at about 08:00. At 14:00 the amazingly friendly receiptionist calls me and says that my car is ready! I didn't understand. Buks told me that there was only a bolt loose on my 5th gear, and that he fastened it. If I had bought a new gearbox from another workshop, it would have cost me 4 x the price, and the workshop would have simply fixed my old gearbox and made clean profit from my ignorance. Since then my 5th gear worked until I sold the car in 2015. Now, I service my entire fleet of vehicles by Henco. Dankie oom Buks vir die goeie diens.
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Hannes O
1 reviews | Active since Jan 2020
24 Mar 2022, 14:25
Dankie Henco! Julle diens is uitmuntend!
In 2013, I had a problem with my 1993 VW Jetta. The car did not want to go into 5th gear. I went to many workshops, and all of them said that my 5th gear was stripped and I had to get a new gearbox. As a varsity student with no real income, I was hopeless. I went to Henco Service Centre, and I was told to pay upfront for the diagnostic. No other workshop had asked me to pay for a diagnosis. This was strange. I paid the money upfront, and Buks took my car in, this was at about 08:00. At 14:00 the amazingly friendly receiptionist calls me and says that my car is ready! I didn't understand. Buks told me that there was only a bolt loose on my 5th gear, and that he fastened it. If I had bought a new gearbox from another workshop, it would have cost me 4 x the price, and the workshop would have simply fixed my old gearbox and made clean profit from my ignorance. Since then my 5th gear worked until I sold the car in 2015. Now, I service my entire fleet of vehicles by Henco. Dankie oom Buks vir die goeie diens.
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PL
Prudence L
1 reviews | Active since Jan 2020
15 Feb 2018, 12:43
Bad customer service
I took my car to Henco Service Centre in Witbank for a major service, when I went to collect my car they told me that there were faults which were identified and it will cost R3850 including labor. on the 9th of February I took the car to them as agreed, they fixed whatever needed to be fixed and when I went to collect the car they told me that it cost R4900 and we had a huge argument because that wasn't the amount we agreed on and they also told me that I have to buy another part and bring it to them so that they can fit it for me. Why should I buy a car part which was already included in that price and they failed to do their job. the other day they were fighting with a black lady due to their lack of communication with the customers. The receptionist has a bad attitude and I don't like their tendency of changing prices without communicating to the customers
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Prudence L
1 reviews | Active since Jan 2020
15 Feb 2018, 12:43
Bad customer service
I took my car to Henco Service Centre in Witbank for a major service, when I went to collect my car they told me that there were faults which were identified and it will cost R3850 including labor. on the 9th of February I took the car to them as agreed, they fixed whatever needed to be fixed and when I went to collect the car they told me that it cost R4900 and we had a huge argument because that wasn't the amount we agreed on and they also told me that I have to buy another part and bring it to them so that they can fit it for me. Why should I buy a car part which was already included in that price and they failed to do their job. the other day they were fighting with a black lady due to their lack of communication with the customers. The receptionist has a bad attitude and I don't like their tendency of changing prices without communicating to the customers
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