

Herstel Dit(Pty)Ltd.
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
May '25 - Apr '26
Herstel Dit(Pty)Ltd. has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Herstel Dit(Pty)Ltd. across 9 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently had an excellent experience with Herstel Dit, specifically with Franco. My Defy fridge (freezer side) was giving us problems and making a strange noise. I contacted Franco, and he arrived right on time. From the moment he inspected the fridge, he immediately knew what the issue was. Within half an hour, he had repaired the problem completely. I was truly impressed with the professional way he handled everything. It’s clear that he knows his trade very well. He explained the issue clearly, worked efficiently, and did not overcharge me for the job done, which I really appreciated. I can confidently recommend Franco to anyone experiencing problems with their appliances, especially fridges. Reliable, knowledgeable, and professional service all the way.
1 reviews | Active since Jan 2020
I recently had an excellent experience with Herstel Dit, specifically with Franco. My Defy fridge (freezer side) was giving us problems and making a strange noise. I contacted Franco, and he arrived right on time. From the moment he inspected the fridge, he immediately knew what the issue was. Within half an hour, he had repaired the problem completely. I was truly impressed with the professional way he handled everything. It’s clear that he knows his trade very well. He explained the issue clearly, worked efficiently, and did not overcharge me for the job done, which I really appreciated. I can confidently recommend Franco to anyone experiencing problems with their appliances, especially fridges. Reliable, knowledgeable, and professional service all the way.
1 reviews | Active since Jan 2020
After having our fridge looked at and repaired by several firms I stumbled of Herstel Dit. Their technician arrived on time, checked over the fridge and noted the spares needed. Phoned the next day with the news that the part was no longer available. Said he could do a repair but with no guarantee. Agreed with me that a new fridge would be the better option.
1 reviews | Active since Jan 2020
After having our fridge looked at and repaired by several firms I stumbled of Herstel Dit. Their technician arrived on time, checked over the fridge and noted the spares needed. Phoned the next day with the news that the part was no longer available. Said he could do a repair but with no guarantee. Agreed with me that a new fridge would be the better option.
1 reviews | Active since Jan 2020
Really unprofessional, first they sent a young technician that broke my fridge cover in an attempt to open it to get to the electronics. He did not do anything to fix it. Then they came again to test the PC board but it was OK. Closed it up and really nothing changed. Next technician was a bit better but he took out the freezer defrost heater and said they would get a replacement part. Now they are ignoring my calls and whatsapps. My freezer is not repaired and i can't get a response out of them. I am already R1000 out of pocket for their services.
1 reviews | Active since Jan 2020
Really unprofessional, first they sent a young technician that broke my fridge cover in an attempt to open it to get to the electronics. He did not do anything to fix it. Then they came again to test the PC board but it was OK. Closed it up and really nothing changed. Next technician was a bit better but he took out the freezer defrost heater and said they would get a replacement part. Now they are ignoring my calls and whatsapps. My freezer is not repaired and i can't get a response out of them. I am already R1000 out of pocket for their services.
1 reviews | Active since Jan 2020
Terrible service, poor customer service, this guy will ignore your calls and hang up on you, asked him to come quote on an oven, he took the elements and never came back, he is now ignoring calls. Disgusting.. he should just bring back the elements and I will get someone else to fix the oven
1 reviews | Active since Jan 2020
Terrible service, poor customer service, this guy will ignore your calls and hang up on you, asked him to come quote on an oven, he took the elements and never came back, he is now ignoring calls. Disgusting.. he should just bring back the elements and I will get someone else to fix the oven
1 reviews | Active since Jan 2020
Phoned them on 06 March to make an appointment for a technician to quote on the repair of my washing machine. Appointment was initially confirmed for between 08h00 and 10h00 on 07 March. Got a whatsapp message on 6 March to move appointment to 16h00 on 07 March. Had to take a few hours off from work to be at home for when they arrive. At 17h07, still no technician showed up. Tried phoning them, but their phone is off, and goes directly to voicemail. I would not recommend them, based on customer service.
1 reviews | Active since Jan 2020
Phoned them on 06 March to make an appointment for a technician to quote on the repair of my washing machine. Appointment was initially confirmed for between 08h00 and 10h00 on 07 March. Got a whatsapp message on 6 March to move appointment to 16h00 on 07 March. Had to take a few hours off from work to be at home for when they arrive. At 17h07, still no technician showed up. Tried phoning them, but their phone is off, and goes directly to voicemail. I would not recommend them, based on customer service.
1 reviews | Active since Jan 2020
This young guy doesn't know what he is doing, he came and repair my fridge and replaced the compressor with a one year guarantee. Took it out after six months because the fridge doesn't work. All sorts of excuses from his supplier, install the same compressor, still not working. Now he wants money for the same thing i have already paid? He threatens to blacklist my company!! Not to be trusted!!
1 reviews | Active since Jan 2020
This young guy doesn't know what he is doing, he came and repair my fridge and replaced the compressor with a one year guarantee. Took it out after six months because the fridge doesn't work. All sorts of excuses from his supplier, install the same compressor, still not working. Now he wants money for the same thing i have already paid? He threatens to blacklist my company!! Not to be trusted!!
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