Hey Halfway Hillcrest
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought a ford ranger from them this year June after a few month the water comes inside the roof when it raining, i contact them they advice me to fix it. When i start the car in the morning the car has a hard start does not want to start i contact them they advice me to sent the car to any RMI approved workshop since the car is still under warranty. I pay for a towing truck to take my car to the workshop the diagnosis was done and the work ask me to pay for running other test on the car, The faulty was found the quotation was sent to the warrant (Innovation group warranty) and the claim was rejected. I contact a dealer to take responsibility and now it a back and forth they did not come with a clear way forward and i also request for termination of contract they told me that they are still trying to resolve the issue. That how the Garage they play with us
1 reviews | Active since Jan 2020
I bought a ford ranger from them this year June after a few month the water comes inside the roof when it raining, i contact them they advice me to fix it. When i start the car in the morning the car has a hard start does not want to start i contact them they advice me to sent the car to any RMI approved workshop since the car is still under warranty. I pay for a towing truck to take my car to the workshop the diagnosis was done and the work ask me to pay for running other test on the car, The faulty was found the quotation was sent to the warrant (Innovation group warranty) and the claim was rejected. I contact a dealer to take responsibility and now it a back and forth they did not come with a clear way forward and i also request for termination of contract they told me that they are still trying to resolve the issue. That how the Garage they play with us
1 reviews | Active since Jan 2020
If you need a vehicle, Hey Halfway (Assagai) is the only place to go. Friendly, efficient, helpful, communicative in every way possible. This is the first time I have ever purchased from a dealer let alone financing a vehicle. Everything was clearly explained and they followed up to ensure that I was 100% happy with my purchase. When I had issues with the finance service provider, they assisted me, even though it was no longer Hey Halfway's problem. Danashree Mcallister and Carl Shaw need special mention. They don't just deal in sales and admin, they deal in people, care and service. A huge shout out to all at Hey Halfway Assagai for an experience that has been thoroughly enjoyed.
1 reviews | Active since Jan 2020
If you need a vehicle, Hey Halfway (Assagai) is the only place to go. Friendly, efficient, helpful, communicative in every way possible. This is the first time I have ever purchased from a dealer let alone financing a vehicle. Everything was clearly explained and they followed up to ensure that I was 100% happy with my purchase. When I had issues with the finance service provider, they assisted me, even though it was no longer Hey Halfway's problem. Danashree Mcallister and Carl Shaw need special mention. They don't just deal in sales and admin, they deal in people, care and service. A huge shout out to all at Hey Halfway Assagai for an experience that has been thoroughly enjoyed.
1 reviews | Active since Jan 2020
The WORST aftersales service in 50 years. I paid R140 000 CASH in Nov 22 & am still awaiting delivery of my car. Within 40 000 odd km it couldn't start, clutch replaced 2x, engine mountings loose, windscreen wipers not working, standard Toyota radio tape dead, carpets pulling loose, no spare key, log book ever, no users manual, seat handles slip off in your hand, number plate falling off, windows faulty, doors locking extremely loud, tsteering wheel scratchy fan making a terrible scratching noise. The car was sent into 4 dealerships & after telling the owners, I was going to complain if they never delivered the car, they said they within their rights. This is the worst car experience in my life. I have bought 15 at TOYOTA'S ... Never again Reverend Oosthuzen
1 reviews | Active since Jan 2020
The WORST aftersales service in 50 years. I paid R140 000 CASH in Nov 22 & am still awaiting delivery of my car. Within 40 000 odd km it couldn't start, clutch replaced 2x, engine mountings loose, windscreen wipers not working, standard Toyota radio tape dead, carpets pulling loose, no spare key, log book ever, no users manual, seat handles slip off in your hand, number plate falling off, windows faulty, doors locking extremely loud, tsteering wheel scratchy fan making a terrible scratching noise. The car was sent into 4 dealerships & after telling the owners, I was going to complain if they never delivered the car, they said they within their rights. This is the worst car experience in my life. I have bought 15 at TOYOTA'S ... Never again Reverend Oosthuzen
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