Hollard Insurance
1.7|3,439 reviews
HB
Heidi B
1 reviews | Active since Member
21 May 2026, 08:02
Can't complain about the service because there is no service
I logged a claim with my personal broker on the 13th of April 2026. He submitted my claim to Hollard but almost 6 weeks have passed (today is May 21st) without even a claim number or any communication from Hollard. My broker often follows up but with no luck getting feedback. Not at all satisfied with the service Hollard provides. Their service is pathetic, to say the least. I WILL NOT RECOMMEND THEM TO ANYONE !!!.
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Replies (1)Hollard Insurance's replyOfficial
21 May 2026, 08:03Hello Heidi Buitendag,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Best regards,
Hollard Insurance's reply21 May 2026, 08:03
Official
Hello Heidi Buitendag,
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team will review this matter and contact you to address your dissatisfaction.
Regards,
Hollard Insure Customer & Broker Experience team.
Best regards,