Home furniture
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Terrible terrible service. Unfriendly people after sales. Called in to ask when they will delivery the product I paid 100% a month ago. My question was whether there is a schedule in sight. They told me they will let me know after screaming at me why I am calling them while the information is already in the invoice. BTW invoice says approx 2 months. I still do not understand what is wrong with asking if there is anything scheduled after 1 month. Even if I was wrong, why do you start an argument with a client? I am so so so regretful having purchased anything from this unfriendly people in the Netherlands.
1 reviews | Active since Jan 2020
Terrible terrible service. Unfriendly people after sales. Called in to ask when they will delivery the product I paid 100% a month ago. My question was whether there is a schedule in sight. They told me they will let me know after screaming at me why I am calling them while the information is already in the invoice. BTW invoice says approx 2 months. I still do not understand what is wrong with asking if there is anything scheduled after 1 month. Even if I was wrong, why do you start an argument with a client? I am so so so regretful having purchased anything from this unfriendly people in the Netherlands.
1 reviews | Active since Jan 2020
Easy shopping experience, delivery was on time and as expected. An overall hassle free experience. The prices and great and we are extremely pleased with the quality of the products we ordered. All the staff we had contact with were friendly and helpful.
1 reviews | Active since Jan 2020
Easy shopping experience, delivery was on time and as expected. An overall hassle free experience. The prices and great and we are extremely pleased with the quality of the products we ordered. All the staff we had contact with were friendly and helpful.
1 reviews | Active since Jan 2020
What a bad experience buying at Rochester Klerksdorp in Matlosana Mall.We purchased lounge couches as laybye on 29 MAY 2021,then finished paying on 22 July 2021 .we also paid for transport. Incomplete and torn sofas were delivered on 23 July 2021.We immediately Contact Vincent through WhatsApp. We were promised an exchange since it it reported within 7 days.To this day we are taken pillar to post.We only get to know waht may happen when we call the shop or customer care.I sent emails which were never responded to.No delivery.no contacts,no exchange.
1 reviews | Active since Jan 2020
What a bad experience buying at Rochester Klerksdorp in Matlosana Mall.We purchased lounge couches as laybye on 29 MAY 2021,then finished paying on 22 July 2021 .we also paid for transport. Incomplete and torn sofas were delivered on 23 July 2021.We immediately Contact Vincent through WhatsApp. We were promised an exchange since it it reported within 7 days.To this day we are taken pillar to post.We only get to know waht may happen when we call the shop or customer care.I sent emails which were never responded to.No delivery.no contacts,no exchange.
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