Home Go Furniture
Claimed Business
Home Go Furniture
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKB
CH
Caroline H
1 reviews | Active since Jan 2020
17 May 2024, 10:21
Home go furniture
Bad experience with this shop and I will never recommend anyone to get any from them. I order 3 set sofa and I even put 1500 deposit. Time we agreed on nothing and I ask why the come with stories. I said to them I will get something with my deposit, they didn't have any. They told me they will have stock after a week until today. I ask them for my money, they keep say tomorrow from last month until today
Helpful (0)
|Replies (0)CH
Caroline H
1 reviews | Active since Jan 2020
17 May 2024, 10:21
Home go furniture
Bad experience with this shop and I will never recommend anyone to get any from them. I order 3 set sofa and I even put 1500 deposit. Time we agreed on nothing and I ask why the come with stories. I said to them I will get something with my deposit, they didn't have any. They told me they will have stock after a week until today. I ask them for my money, they keep say tomorrow from last month until today
0
Replies (0)IB
Iyiola B
1 reviews | Active since Jan 2020
8 Jan 2024, 12:09
Factory error and saucy customer service
If you cherish your money , please don’t patronise these people and if you must make sure to check everything before leaving the store ! They are heartless especially the customer service in their Bruma branch , it’s the worse . They don’t respect the customers that buy from them , they are full of ****s
Helpful (0)
|Replies (0)IB
Iyiola B
1 reviews | Active since Jan 2020
8 Jan 2024, 12:09
Factory error and saucy customer service
If you cherish your money , please don’t patronise these people and if you must make sure to check everything before leaving the store ! They are heartless especially the customer service in their Bruma branch , it’s the worse . They don’t respect the customers that buy from them , they are full of ****s
0
Replies (0)LC
Lynnette C
1 reviews | Active since Jan 2020
2 Jan 2024, 09:23
******
Advertising product they don’t have and at half the prices.
Helpful (0)
|Replies (0)LC
Lynnette C
1 reviews | Active since Jan 2020
2 Jan 2024, 09:23
******
Advertising product they don’t have and at half the prices.
0
Replies (0)PS
PORTIA S
1 reviews | Active since Jan 2020
7 Dec 2023, 08:19
****mers
worst experience ever i bout couches for R20k cash and what was delivered to me was not what i ordered i informed them they told me they will rectify their error this was in October 2023 to date I'm still waiting for them to, not even a decency to call i have requested to speak to a manager no luck their customer service department is just as worse they cant even answer calls. I don't want these couches anymore and i will get my money back. I have lodge s case with Xrepo as such companies need to be exposed
Helpful (0)
|Replies (0)PS
PORTIA S
1 reviews | Active since Jan 2020
7 Dec 2023, 08:19
****mers
worst experience ever i bout couches for R20k cash and what was delivered to me was not what i ordered i informed them they told me they will rectify their error this was in October 2023 to date I'm still waiting for them to, not even a decency to call i have requested to speak to a manager no luck their customer service department is just as worse they cant even answer calls. I don't want these couches anymore and i will get my money back. I have lodge s case with Xrepo as such companies need to be exposed
0
Replies (0)KS
Kxxxxxx S
1 reviews | Active since Jan 2020
12 Sept 2023, 16:27
**** BEWARE
WORST FURNITURE EXPERIENCE On 1 September 2023 , I had purchased 6 Mbali Chairs (grey) (R1 425 X 6 Chairs = R8 550) from Jabu at the woodmead store. The store only had 4 chairs which I picked up on Saturday, 2 September 2023. I had realised that the 6 chairs won't fit in my house once I had 4 chairs at my house. I called Jabu on Sunday at 3:30pm to let him know that I do not require the 2 other chairs which I had NOT RECEIVED DELIVERY for. On 04 September 2023, I called Jabu and the store multiple times. They never returned any of my calls. On the third time of trying, I spoke to Jabu and Chris about the refund (2 X R1 425 = R2 850) for the two chairs. Chris refuses to provide me with a refund and will only provide store credit or laybys for new furniture. This is unacceptable and I will proceed with further action. Currently I am getting my bank to reverse the transaction as this against the CPA in South Africa and taking this up further. I have contacted their customer care which was no help as the phone just rings, their website crashes when you try to submit a query, and to date I have received no feedback from the store for either my refund or the two other chairs. Absolutely shocking business practices which can be seen from the countless reviews on google/hellopeter regarding this company.
Helpful (0)
|Replies (0)KS
Kxxxxxx S
1 reviews | Active since Jan 2020
12 Sept 2023, 16:27
**** BEWARE
WORST FURNITURE EXPERIENCE On 1 September 2023 , I had purchased 6 Mbali Chairs (grey) (R1 425 X 6 Chairs = R8 550) from Jabu at the woodmead store. The store only had 4 chairs which I picked up on Saturday, 2 September 2023. I had realised that the 6 chairs won't fit in my house once I had 4 chairs at my house. I called Jabu on Sunday at 3:30pm to let him know that I do not require the 2 other chairs which I had NOT RECEIVED DELIVERY for. On 04 September 2023, I called Jabu and the store multiple times. They never returned any of my calls. On the third time of trying, I spoke to Jabu and Chris about the refund (2 X R1 425 = R2 850) for the two chairs. Chris refuses to provide me with a refund and will only provide store credit or laybys for new furniture. This is unacceptable and I will proceed with further action. Currently I am getting my bank to reverse the transaction as this against the CPA in South Africa and taking this up further. I have contacted their customer care which was no help as the phone just rings, their website crashes when you try to submit a query, and to date I have received no feedback from the store for either my refund or the two other chairs. Absolutely shocking business practices which can be seen from the countless reviews on google/hellopeter regarding this company.
0
Replies (0)SM
Samkelisiwe M
1 reviews | Active since Jan 2020
24 Jan 2023, 17:20
Paid in full amount plus delivery fees and I've been scammed. No delivery no answering of calls no communication
I bought a Lounge set plus a table and paid them in full plus delivery and they said they were going to deliver this afternoon however I've been blocked from their Facebook page and my calls nor WhatsApp messages are being responded to🤬🤬🤬 please help
Helpful (0)
|Replies (0)SM
Samkelisiwe M
1 reviews | Active since Jan 2020
24 Jan 2023, 17:20
Paid in full amount plus delivery fees and I've been scammed. No delivery no answering of calls no communication
I bought a Lounge set plus a table and paid them in full plus delivery and they said they were going to deliver this afternoon however I've been blocked from their Facebook page and my calls nor WhatsApp messages are being responded to🤬🤬🤬 please help
0
Replies (0)ND
Nkosatana D
1 reviews | Active since Jan 2020
12 Jan 2023, 15:33
Terrible after sales assistance
I bought a couch from them and that process was fine, when it arrived I discovered it was not what I expected so I wanted to return it or upgrade it and it’s been a headachous process. I’ve been communicating almost daily with them with no success. I’m now stuck with a product I do not want.
Helpful (0)
|Replies (0)ND
Nkosatana D
1 reviews | Active since Jan 2020
12 Jan 2023, 15:33
Terrible after sales assistance
I bought a couch from them and that process was fine, when it arrived I discovered it was not what I expected so I wanted to return it or upgrade it and it’s been a headachous process. I’ve been communicating almost daily with them with no success. I’m now stuck with a product I do not want.
0
Replies (0)