HOMii Lifestyle
Claimed Business
HOMii Lifestyle
Claimed Business
10 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, HOMii Lifestyle receives overwhelmingly negative feedback across multiple locations including Durban, Marshalltown, and Johannesburg. Tenants consistently report severe pest infestations including cockroaches and bed bugs, broken or dangerous lifts, frequent electricity and water outages, and misleading advertising of apartment conditions. Customer service is described as unresponsive, with refund requests ignored and maintenance issues left unresolved. Security concerns are also raised, with reports of attempted break-ins and non-functional access systems. Multiple reviewers strongly warn others against staying at HOMii properties.
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|10 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About HOMii Lifestyle
Based on recent customer reviews, HOMii Lifestyle receives overwhelmingly negative feedback across multiple locations including Durban, Marshalltown, and Johannesburg. Tenants consistently report severe pest infestations including cockroaches and bed bugs, broken or dangerous lifts, frequent electricity and water outages, and misleading advertising of apartment conditions. Customer service is described as unresponsive, with refund requests ignored and maintenance issues left unresolved. Security concerns are also raised, with reports of attempted break-ins and non-functional access systems. Multiple reviewers strongly warn others against staying at HOMii properties.
HOMii Lifestyle has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked HOMii Lifestyle across 122 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
Ntombikayise T
1 reviews | Active since Jan 2020
14 Feb 2026, 13:27
Poor customer service and uncomfortable leaving areas.
Homii London in Marshal Town is a mess. There's ****roaches in the building. Their key cards work two days, then you will suffer to open your door. I am really disappointed. Some of the stuff members are rude, 0% customer services especially by the reception.
Helpful (0)
|Replies (0)NT
Ntombikayise T
1 reviews | Active since Jan 2020
14 Feb 2026, 13:27
Poor customer service and uncomfortable leaving areas.
Homii London in Marshal Town is a mess. There's ****roaches in the building. Their key cards work two days, then you will suffer to open your door. I am really disappointed. Some of the stuff members are rude, 0% customer services especially by the reception.
0
Replies (0)FS
Fiona S
1 reviews | Active since Jan 2020
3 Feb 2026, 09:32
Homii is just horrible
If there was a way to share 0 stars, I would. Homii in Durban is a horrible place. I booked a room and was told that they were still preparing it, and then I was told the room wasn’t prepared, so I should take a different one. When I arrived at the building, the elevator wasn’t working and I was placed on the 10th floor. In fact, there was someone stuck in the lift for over an hour; this person also mentioned that she was asthmatic. I had to immediately book myself a hotel, as I could not carry suitcases from the ground floor to the 10th floor. I have been requesting my refund, and Zandile Msomi who was assisting me with the refund yesterday said I would be refunded immediately and asked for my proof of account. I sent it, but until now she hasn’t acknowledged receipt of my email. I have been trying to call the office, but it goes straight to voicemail.
Helpful (0)
|Replies (0)FS
Fiona S
1 reviews | Active since Jan 2020
3 Feb 2026, 09:32
Homii is just horrible
If there was a way to share 0 stars, I would. Homii in Durban is a horrible place. I booked a room and was told that they were still preparing it, and then I was told the room wasn’t prepared, so I should take a different one. When I arrived at the building, the elevator wasn’t working and I was placed on the 10th floor. In fact, there was someone stuck in the lift for over an hour; this person also mentioned that she was asthmatic. I had to immediately book myself a hotel, as I could not carry suitcases from the ground floor to the 10th floor. I have been requesting my refund, and Zandile Msomi who was assisting me with the refund yesterday said I would be refunded immediately and asked for my proof of account. I sent it, but until now she hasn’t acknowledged receipt of my email. I have been trying to call the office, but it goes straight to voicemail.
0
Replies (0)BD
BABALWA D
1 reviews | Active since Jan 2020
20 Jan 2026, 14:38
Disappointed, disbelief, cruelty , shameful and inhuman advertising by The Watt Club
Whilst looking for rental property in Durban Westville, I came across this side "https://homii.co.za/buildings/the-watt-club/98dda761-9b7e-466d-a339-9d40e42a5cbf" The Watt Club 102 Joe Slovo Street, Durban Central, Durban The pictures of their rental properties , the furnished apartments they are listing... Its NONE of that. at all. Their buildings is nothing close to whats being advertised, the whole set up, furniture, cleanliness..., their mattresses are even broken with droppings, stains etc etc every where. Its nothing close to what they advertised. They are misleading, false advertising their rental rooms . They are even on property 24 with such lies and dirt.
Helpful (0)
|Replies (0)BD
BABALWA D
1 reviews | Active since Jan 2020
20 Jan 2026, 14:38
Disappointed, disbelief, cruelty , shameful and inhuman advertising by The Watt Club
Whilst looking for rental property in Durban Westville, I came across this side "https://homii.co.za/buildings/the-watt-club/98dda761-9b7e-466d-a339-9d40e42a5cbf" The Watt Club 102 Joe Slovo Street, Durban Central, Durban The pictures of their rental properties , the furnished apartments they are listing... Its NONE of that. at all. Their buildings is nothing close to whats being advertised, the whole set up, furniture, cleanliness..., their mattresses are even broken with droppings, stains etc etc every where. Its nothing close to what they advertised. They are misleading, false advertising their rental rooms . They are even on property 24 with such lies and dirt.
0
Replies (0)AU
Amelia U
1 reviews | Active since Jan 2020
2 Jan 2026, 11:20
We being harassed by homii stuff
They're stuff take monefrom tenants and harassing them when they don't get it. Homii Joe slovo Durban. I have all the text and their banking details as well as their names. I wrote to homii and no one is calling no emailing me and I left all my information.
Helpful (0)
|Replies (0)AU
Amelia U
1 reviews | Active since Jan 2020
2 Jan 2026, 11:20
We being harassed by homii stuff
They're stuff take monefrom tenants and harassing them when they don't get it. Homii Joe slovo Durban. I have all the text and their banking details as well as their names. I wrote to homii and no one is calling no emailing me and I left all my information.
0
Replies (0)NS
Nelisiwe S
1 reviews | Active since Jan 2020
1 Dec 2025, 09:08
Bad service
Its been a month lv been staying at hommi licence hall lofts ..l can say l will not recommend anyone to go stay there firstly they dint mention that there is no hot water😩😩😩 on all units their service is poor their security system is poor the face systems dont work ..they dont have camera on the passages some tried to break in my apartment luckily I was there my voice scared off the intruder l went to report to the security that was there on shift he dint even do anything about it or go check he response was just lock ur door
Helpful (0)
|Replies (0)NS
Nelisiwe S
1 reviews | Active since Jan 2020
1 Dec 2025, 09:08
Bad service
Its been a month lv been staying at hommi licence hall lofts ..l can say l will not recommend anyone to go stay there firstly they dint mention that there is no hot water😩😩😩 on all units their service is poor their security system is poor the face systems dont work ..they dont have camera on the passages some tried to break in my apartment luckily I was there my voice scared off the intruder l went to report to the security that was there on shift he dint even do anything about it or go check he response was just lock ur door
0
Replies (0)OV
Onako V
1 reviews | Active since Jan 2020
31 Oct 2025, 11:40
Student accomodation
I booked for a student accomodation at Homii and to my suprise I don't appear on their system and they say they did not receive my payment whereas my payment went on I called customers care lines countless time and no one assisted me till now, after I have provided proof of payment.
Helpful (0)
|Replies (0)OV
Onako V
1 reviews | Active since Jan 2020
31 Oct 2025, 11:40
Student accomodation
I booked for a student accomodation at Homii and to my suprise I don't appear on their system and they say they did not receive my payment whereas my payment went on I called customers care lines countless time and no one assisted me till now, after I have provided proof of payment.
0
Replies (0)LP
Lindokuhle P
1 reviews | Active since Jan 2020
24 Oct 2025, 23:18
******s
I child died on the lift and they are now fighting the parents. In 2023 a woman died on those lifts
Helpful (0)
|Replies (0)LP
Lindokuhle P
1 reviews | Active since Jan 2020
24 Oct 2025, 23:18
******s
I child died on the lift and they are now fighting the parents. In 2023 a woman died on those lifts
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Replies (0)tM
tebogo M
1 reviews | Active since Jan 2020
15 Sept 2025, 07:28
False Advertising and No Accountability from Homii
I've been staying with Homii since August, and I still don’t have WiFi in my unit, even though their adverti*****ts clearly state that Fibre internet is included. I’ve raised this issue multiple times—first with the sales agent, who told me to speak to the building manager. The building manager then directed me back to Homii. This constant back-and-forth is incredibly frustrating. In the meantime, I’ve had to spend a lot of money on mobile data just to stay connected. I work from my phone, so this has seriously affected my ability to earn an income. What’s worse is the complete lack of communication from Homii. I’ve sent emails, made phone calls, and received no proper response or resolution. I’m requesting that this matter be resolved urgently and that I be reimbursed for one month and two weeks of internet that I paid for but never received.
Helpful (0)
|Replies (0)tM
tebogo M
1 reviews | Active since Jan 2020
15 Sept 2025, 07:28
False Advertising and No Accountability from Homii
I've been staying with Homii since August, and I still don’t have WiFi in my unit, even though their adverti*****ts clearly state that Fibre internet is included. I’ve raised this issue multiple times—first with the sales agent, who told me to speak to the building manager. The building manager then directed me back to Homii. This constant back-and-forth is incredibly frustrating. In the meantime, I’ve had to spend a lot of money on mobile data just to stay connected. I work from my phone, so this has seriously affected my ability to earn an income. What’s worse is the complete lack of communication from Homii. I’ve sent emails, made phone calls, and received no proper response or resolution. I’m requesting that this matter be resolved urgently and that I be reimbursed for one month and two weeks of internet that I paid for but never received.
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Replies (0)