HF
Honda Fury Pietermaritzburg
Unclaimed Business
HF
Honda Fury Pietermaritzburg
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Byron A
1 reviews | Active since Jan 2020
7 Jul 2021, 08:49
Poor and repulsive service
Tried to book my car in for a service, asked for a quote and never received one, phoned again and the call got bounced twice waiting for the service department to answer, then the receptionist said they would phone me back and as I was waiting for the first response I simply asked if they would do that after which she proceeded to verbally attack me over the phone as I was somehow out of line with my question. Totally unacceptable
Helpful (0)
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Byron A
1 reviews | Active since Jan 2020
7 Jul 2021, 08:49
Poor and repulsive service
Tried to book my car in for a service, asked for a quote and never received one, phoned again and the call got bounced twice waiting for the service department to answer, then the receptionist said they would phone me back and as I was waiting for the first response I simply asked if they would do that after which she proceeded to verbally attack me over the phone as I was somehow out of line with my question. Totally unacceptable
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
21 May 2021, 09:23
Shocking service at Honda Fury PMB
I bought a demo/used Honda Jazz at the end of March 2021. I went through two sales people at the branch in the space of a week. Handover was done at Fury Ptn as I couldn't drive to PMB. The initial sales invoice had the incorrect mileage. They had it listed at a lower mileage, which is how it was advertised. Handover was rushed, their finance person was off at month end, I had to rely on the finance person at Fury Ptn to assist where possible. It took me 2 weeks to get it amended. I had to go to the dealer principle who only called back as I threatened to escalate the matter. I have waited since then for my new registration. I was eventually called back to tell me the COR had expired. I discussed arrangements and it's now been two weeks. The entire process has been painful due to shocking service and poor management.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
21 May 2021, 09:23
Shocking service at Honda Fury PMB
I bought a demo/used Honda Jazz at the end of March 2021. I went through two sales people at the branch in the space of a week. Handover was done at Fury Ptn as I couldn't drive to PMB. The initial sales invoice had the incorrect mileage. They had it listed at a lower mileage, which is how it was advertised. Handover was rushed, their finance person was off at month end, I had to rely on the finance person at Fury Ptn to assist where possible. It took me 2 weeks to get it amended. I had to go to the dealer principle who only called back as I threatened to escalate the matter. I have waited since then for my new registration. I was eventually called back to tell me the COR had expired. I discussed arrangements and it's now been two weeks. The entire process has been painful due to shocking service and poor management.
0
Replies (0)