HP
honda pinetown
Unclaimed Business
HP
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
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Used this business recently? Share your experience to help others decide.
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Bradley A
1 reviews | Active since Jan 2020
19 Jan 2022, 19:23
Honda Pinetown, a disgrace to the Brand
Honda Pinetown has to be the biggest disappointment to the automobile industry. After relocating to KZN last year, we had our 2019 CRV serviced there, for the first time since relocation from Gauteng and amazing service from Honda Eastgate. They botched their first attempt on our vehicle by not resetting the service light, which we noticed when the service interval reminder did not warn us that the car was due for service. They botched the second service, when the service interval reminder came on, upon arrival home roughly 9 km from their dealership. I had to rebook our vehicle so they could tend to their inefficiency. Roughly 5000 kms later, my wife is an accident on the freeway, in peak traffic. First off, the anti collision did not kick in as is supposed to and usually does. This is a safety feature that all Honda salesmen we've encountered are proud to emphasize. On top of this, non of the warning lights came on, even though the object in her direct path was sizeable - took up the width of the lane.Upon leaving work 3 hours later to report the incident at the nearest police station, the dashboard lit up like a Christmas tree, with the following lights - ACC and both crash detection warning lights. Clearly a delayed reaction to the crash. Both attempts at trying to contact the relevant department at Honda Pinetown went unanswered after the receptionist rerouted her. In our opinion, the "exclusive" branding ended once the vehicle left the showroom floor. I have never been more disappointed in Honda, after being loyal to the brand for over two decades
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Bradley A
1 reviews | Active since Jan 2020
19 Jan 2022, 19:23
Honda Pinetown, a disgrace to the Brand
Honda Pinetown has to be the biggest disappointment to the automobile industry. After relocating to KZN last year, we had our 2019 CRV serviced there, for the first time since relocation from Gauteng and amazing service from Honda Eastgate. They botched their first attempt on our vehicle by not resetting the service light, which we noticed when the service interval reminder did not warn us that the car was due for service. They botched the second service, when the service interval reminder came on, upon arrival home roughly 9 km from their dealership. I had to rebook our vehicle so they could tend to their inefficiency. Roughly 5000 kms later, my wife is an accident on the freeway, in peak traffic. First off, the anti collision did not kick in as is supposed to and usually does. This is a safety feature that all Honda salesmen we've encountered are proud to emphasize. On top of this, non of the warning lights came on, even though the object in her direct path was sizeable - took up the width of the lane.Upon leaving work 3 hours later to report the incident at the nearest police station, the dashboard lit up like a Christmas tree, with the following lights - ACC and both crash detection warning lights. Clearly a delayed reaction to the crash. Both attempts at trying to contact the relevant department at Honda Pinetown went unanswered after the receptionist rerouted her. In our opinion, the "exclusive" branding ended once the vehicle left the showroom floor. I have never been more disappointed in Honda, after being loyal to the brand for over two decades
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riaz A
1 reviews | Active since Jan 2020
14 Dec 2019, 18:52
Honda pinetown
I bought a new 2019 model Honda brv 1.5 from Honda pinetown On the 6th of December my vehicle refused to start at Stamford hill road Durban around 5pm I contacted AA who then came and towed the vehicle and to the AA depot and then to Honda pinetown on the 7th of December After Honda checked the vehicle they advised that nothing was wrong and returned the vehicle to me On Monday the 9th of December I experienced the same problem with vehicle not starting and i waited for 10 mins and then tried starting again and it did start On Wednesday 11th of December at around 7.30am I stopped at engen garage on Stamford hill road to fill fuel and thereafter the vehicle refused to start I again contacted AA who arrived an hour later and the vehicle was now towed to Honda umhlanga After the vehicle was kept at Honda for the entire day I was advised that there was no problem with the vehicle Honda refused to offer me a cortousey car while my vehicle was at the premises Today 14th of December at 6pm I experienced the same issue and the vehicle is refusing to start I messged the sales man from Honda pinetown to advise that I will be getting the vehicle towed to them on Tuesday as they are not open till then and will cancel my debit order with the bank until my vehicle is sorted a new one is given to me This vehicle is 9 months old and Honda cannot assist me This vehicle is unsafe as I could again be stuck in an area taht is unsafe at night and my family and myself could be in danger
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riaz A
1 reviews | Active since Jan 2020
14 Dec 2019, 18:52
Honda pinetown
I bought a new 2019 model Honda brv 1.5 from Honda pinetown On the 6th of December my vehicle refused to start at Stamford hill road Durban around 5pm I contacted AA who then came and towed the vehicle and to the AA depot and then to Honda pinetown on the 7th of December After Honda checked the vehicle they advised that nothing was wrong and returned the vehicle to me On Monday the 9th of December I experienced the same problem with vehicle not starting and i waited for 10 mins and then tried starting again and it did start On Wednesday 11th of December at around 7.30am I stopped at engen garage on Stamford hill road to fill fuel and thereafter the vehicle refused to start I again contacted AA who arrived an hour later and the vehicle was now towed to Honda umhlanga After the vehicle was kept at Honda for the entire day I was advised that there was no problem with the vehicle Honda refused to offer me a cortousey car while my vehicle was at the premises Today 14th of December at 6pm I experienced the same issue and the vehicle is refusing to start I messged the sales man from Honda pinetown to advise that I will be getting the vehicle towed to them on Tuesday as they are not open till then and will cancel my debit order with the bank until my vehicle is sorted a new one is given to me This vehicle is 9 months old and Honda cannot assist me This vehicle is unsafe as I could again be stuck in an area taht is unsafe at night and my family and myself could be in danger
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