H
Hostinger
Unclaimed Business
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Performance(last 12 months):
Ranked In Software & Apps
#6NPS Score
0Unlikely
Ranking
#6
in Software & Apps
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Thabiso M
1 reviews | Active since Jan 2020
3 Feb 2026, 11:19
Exceptional support, hosting and affordability offered by Hostinger
I had to give it a 5 start, not because of it's great hosting but it's exceptional customer service. Anything you need, you're guaranteed to get it in right time. Their AI bots are more like copilots in whatever you're doing. You can get your problems solved in Minutes without having to talk to a real human agents. 2nd they're one of the most innovative hosting providers with exceptional sales and affordable prices for all their products. You get more than you'd even pay for. I've been hosting websites with multiple hosts but Hostinger is still by far the number 1 on my list
Helpful (0)
|Replies (0)TM
Thabiso M
1 reviews | Active since Jan 2020
3 Feb 2026, 11:19
Exceptional support, hosting and affordability offered by Hostinger
I had to give it a 5 start, not because of it's great hosting but it's exceptional customer service. Anything you need, you're guaranteed to get it in right time. Their AI bots are more like copilots in whatever you're doing. You can get your problems solved in Minutes without having to talk to a real human agents. 2nd they're one of the most innovative hosting providers with exceptional sales and affordable prices for all their products. You get more than you'd even pay for. I've been hosting websites with multiple hosts but Hostinger is still by far the number 1 on my list
0
Replies (0)YB
Yahya B
1 reviews | Active since Jan 2020
8 Dec 2025, 09:55
Completely Illogical Upgrade Pricing — Hostinger Penalizes Existing Customers
My experience with Hostinger has been extremely disappointing. I attempted to upgrade my VPS during the 30-day money-back period, assuming I could simply pay the difference — something every reasonable hosting provider offers. Instead, Hostinger’s upgrade system tried to charge me more than the total cost of buying the higher plan brand-new. To be clear: Upgrade cost in hPanel: US$ 249.29 Cost of buying the exact same VPS as a new customer: US$ 239.76 How does it make any sense that an upgrade costs more than a full new plan? It feels like Hostinger punishes existing customers instead of valuing them. Support acknowledged the issue but said they can’t fix it, can’t adjust the upgrade price, and can’t honor the actual advertised plan cost. Their “solution” was for me to cancel, wait for a refund, and then buy the VPS again — causing downtime and needless inconvenience. This is not a customer-first approach; it’s a rigid system that puts Hostinger’s process above common sense. Even the support agent admitted they could do nothing except offer small coupons, which still don’t fix the fact that the upgrade price is higher than a brand-new purchase. Hostinger needs to rethink this policy. Right now, upgrading with them is not just inconvenient — it’s irrational and unfair.
Helpful (0)
|Replies (0)YB
Yahya B
1 reviews | Active since Jan 2020
8 Dec 2025, 09:55
Completely Illogical Upgrade Pricing — Hostinger Penalizes Existing Customers
My experience with Hostinger has been extremely disappointing. I attempted to upgrade my VPS during the 30-day money-back period, assuming I could simply pay the difference — something every reasonable hosting provider offers. Instead, Hostinger’s upgrade system tried to charge me more than the total cost of buying the higher plan brand-new. To be clear: Upgrade cost in hPanel: US$ 249.29 Cost of buying the exact same VPS as a new customer: US$ 239.76 How does it make any sense that an upgrade costs more than a full new plan? It feels like Hostinger punishes existing customers instead of valuing them. Support acknowledged the issue but said they can’t fix it, can’t adjust the upgrade price, and can’t honor the actual advertised plan cost. Their “solution” was for me to cancel, wait for a refund, and then buy the VPS again — causing downtime and needless inconvenience. This is not a customer-first approach; it’s a rigid system that puts Hostinger’s process above common sense. Even the support agent admitted they could do nothing except offer small coupons, which still don’t fix the fact that the upgrade price is higher than a brand-new purchase. Hostinger needs to rethink this policy. Right now, upgrading with them is not just inconvenient — it’s irrational and unfair.
0
Replies (0)LT
Lourens T
1 reviews | Active since Jan 2020
21 Dec 2023, 16:34
Pathetic support
I've had a Minecraft gaming server with Hostinger for a few months now. When I upgraded to better specs, the service stopped working. Their support team has been "investigating" the problem for five days now. There's no feedback, no communication, and it's still not working. As a Linux technician myself I KNOW it's something that can be resolved quickly and easily. They are USELESS.
Helpful (0)
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Lourens T
1 reviews | Active since Jan 2020
21 Dec 2023, 16:34
Pathetic support
I've had a Minecraft gaming server with Hostinger for a few months now. When I upgraded to better specs, the service stopped working. Their support team has been "investigating" the problem for five days now. There's no feedback, no communication, and it's still not working. As a Linux technician myself I KNOW it's something that can be resolved quickly and easily. They are USELESS.
0
Replies (0)GS
Gerhard S
1 reviews | Active since Jan 2020
18 Sept 2023, 05:31
Hostinger selling my contact details!
Hostinger is usually quite good, their service is awesome, but I just bought a new domain from them and suddenly I am receiving spam emails from people asking if they can design my website. This means that Hostinger are SELLING my contact details as I am being contacted on my registration email which is not out there on the web! DO NOT buy a domain from Hostinger.
Helpful (0)
|Replies (0)GS
Gerhard S
1 reviews | Active since Jan 2020
18 Sept 2023, 05:31
Hostinger selling my contact details!
Hostinger is usually quite good, their service is awesome, but I just bought a new domain from them and suddenly I am receiving spam emails from people asking if they can design my website. This means that Hostinger are SELLING my contact details as I am being contacted on my registration email which is not out there on the web! DO NOT buy a domain from Hostinger.
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Replies (0)