HO
House Of Coffees
Unclaimed Business
HO
House Of Coffees
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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NAS P
1 reviews | Active since Jan 2020
12 Jun 2024, 16:34
BEWARE OF PURCHASING HUG IN A MUG
I HAD A SHOCKING EXPERIENCE WITH AN UNQUALIFIED CALL CENTRE BIANCA. I CALLED AS I NOTICED THAT ALL THE HUG IN THE MUG SATCHETS I PURCHASED HAD A STRANGE BLIE TAPE ON IT, I ASKED BIANCA THE LADY ON THE LINE IF IT WAS SAFE FOR HIMAN CONSUMPTION AND SHE NEVER GAVE ME AN ANSWER I EVEN SENT PICTURES TO PROVE THAT I WAS SPEAKIBG THE TRUTH,BIANCA WAS BRAVE ENOUGH TO SEND ME A WATSAPP MESSAGE TO SAY SHE WONT BE GIVING ME A VOICHER FOR THE COMPLAINT I SENT THROUGH AS SHE NEEDS MORE PROOF MORE PICS AND TILL SLIPS TO QUANTIFY MY PURCHASE.SHE INDIRECTLY SAID I WAS A **** AND **** TO HER ON THE AMOUNT OF SATCHETS I BOUGHT OR HAD AT HOME.HER ATTITUDE WAS BEYOND ME,THEN I GET A CALL FROM HER SO CALLED SUPERVISOR ALSO WITH AN ATTITUDE WHO KEPT MAKING EXCISED THAT HER L9NE WAS ECHOING,SHE WAS RUDE AND DISRESPECTFUL TOWARDS ME AND COVERED MISS BIANCA BY SAYING OF SHE DIDNT MEAN THAT U WERE LYING. FIRSTLY I DIDNT CALL FRO FREEBIES WHEREAS MISS BIANCA THOUGHT IM THE GENERAL PUBL8C THAT SHE ENTERTAIMS ALL DAY ASSUNING IM OUT TO ****E HER N CRY FOR HER FREEBIES.. NEVER EVER BUY HUG IN A MUG,THEY SELL U WIERD STUFF AND WHEN U CALL TO VERIFY THEY ASSUME YOU ARE A ****..AS THE SUPERVISOR SAID THEOR QUALITY TEAM IS NOT UPTO SCRATCH...SO BEWARE OF THIS COMPANY I AM ALSO SENDING A REPORT TO THE HEALTH DEPT AND THE CONSUMER GOODS COUNCIL TO REPORT THIS COMPANY
Helpful (0)
|Replies (0)NP
NAS P
1 reviews | Active since Jan 2020
12 Jun 2024, 16:34
BEWARE OF PURCHASING HUG IN A MUG
I HAD A SHOCKING EXPERIENCE WITH AN UNQUALIFIED CALL CENTRE BIANCA. I CALLED AS I NOTICED THAT ALL THE HUG IN THE MUG SATCHETS I PURCHASED HAD A STRANGE BLIE TAPE ON IT, I ASKED BIANCA THE LADY ON THE LINE IF IT WAS SAFE FOR HIMAN CONSUMPTION AND SHE NEVER GAVE ME AN ANSWER I EVEN SENT PICTURES TO PROVE THAT I WAS SPEAKIBG THE TRUTH,BIANCA WAS BRAVE ENOUGH TO SEND ME A WATSAPP MESSAGE TO SAY SHE WONT BE GIVING ME A VOICHER FOR THE COMPLAINT I SENT THROUGH AS SHE NEEDS MORE PROOF MORE PICS AND TILL SLIPS TO QUANTIFY MY PURCHASE.SHE INDIRECTLY SAID I WAS A **** AND **** TO HER ON THE AMOUNT OF SATCHETS I BOUGHT OR HAD AT HOME.HER ATTITUDE WAS BEYOND ME,THEN I GET A CALL FROM HER SO CALLED SUPERVISOR ALSO WITH AN ATTITUDE WHO KEPT MAKING EXCISED THAT HER L9NE WAS ECHOING,SHE WAS RUDE AND DISRESPECTFUL TOWARDS ME AND COVERED MISS BIANCA BY SAYING OF SHE DIDNT MEAN THAT U WERE LYING. FIRSTLY I DIDNT CALL FRO FREEBIES WHEREAS MISS BIANCA THOUGHT IM THE GENERAL PUBL8C THAT SHE ENTERTAIMS ALL DAY ASSUNING IM OUT TO ****E HER N CRY FOR HER FREEBIES.. NEVER EVER BUY HUG IN A MUG,THEY SELL U WIERD STUFF AND WHEN U CALL TO VERIFY THEY ASSUME YOU ARE A ****..AS THE SUPERVISOR SAID THEOR QUALITY TEAM IS NOT UPTO SCRATCH...SO BEWARE OF THIS COMPANY I AM ALSO SENDING A REPORT TO THE HEALTH DEPT AND THE CONSUMER GOODS COUNCIL TO REPORT THIS COMPANY
0
Replies (0)HE
HILTON E
1 reviews | Active since Jan 2020
17 Sept 2022, 05:36
Unhygienic services
i order cappuccino on a daily basis, past 2 years at House of Coffee Caltex freshstop chrisville. the quality of the cappuccino varies from good to not worth the money, as various staff member involved. Usually the cashiers. Cashiers that are dealing with touching money should wash hand before using the coffee machine which most do not. very unhygienic. yesterday i ordered a cappuccino and the lady came from the kitchen take away area, walking through the shop eating on a chicken drumstick. the garage owner was present in the take away area. she placed the drumstick next to the coffee machine and without washing her hands she proceeded to make my coffee. this is very unacceptable and of a very low standard. I am also vegetarian and was very offended by this type of sloppy service. with covid and moneypox the management should insure that this does not happen that staff eating with their hands in contact with their mouth are serving customers. Management should also not allow staff members to eat with their hands, or to eat in area where food is been prepared for the public.
Helpful (0)
|Replies (0)HE
HILTON E
1 reviews | Active since Jan 2020
17 Sept 2022, 05:36
Unhygienic services
i order cappuccino on a daily basis, past 2 years at House of Coffee Caltex freshstop chrisville. the quality of the cappuccino varies from good to not worth the money, as various staff member involved. Usually the cashiers. Cashiers that are dealing with touching money should wash hand before using the coffee machine which most do not. very unhygienic. yesterday i ordered a cappuccino and the lady came from the kitchen take away area, walking through the shop eating on a chicken drumstick. the garage owner was present in the take away area. she placed the drumstick next to the coffee machine and without washing her hands she proceeded to make my coffee. this is very unacceptable and of a very low standard. I am also vegetarian and was very offended by this type of sloppy service. with covid and moneypox the management should insure that this does not happen that staff eating with their hands in contact with their mouth are serving customers. Management should also not allow staff members to eat with their hands, or to eat in area where food is been prepared for the public.
0
Replies (0)VP
MM
Marion M
1 reviews | Active since Jan 2020
28 Nov 2020, 10:10
House of Coffee. Hug in a Muc
Hug in a Mug. Thank you for the most incredible, safest Hug there is during the time of corona. I absolutely love your Creamy Cappuccino as well as your Hazelnut Flavor. I live on a farm next to a village. Whoever I introduce your Hug in a Mug to, absolutely loves them. Especially women. I have a painful disease and have a coffee corner right next to my bed. I can reach across and switch the kettle on and have a Hug in a Mug while looking at the sea. YOU have made a world of difference to my life. THANK YOU again. Huge safe hugs to you.
Helpful (0)
|Replies (0)MM
Marion M
1 reviews | Active since Jan 2020
28 Nov 2020, 10:10
House of Coffee. Hug in a Muc
Hug in a Mug. Thank you for the most incredible, safest Hug there is during the time of corona. I absolutely love your Creamy Cappuccino as well as your Hazelnut Flavor. I live on a farm next to a village. Whoever I introduce your Hug in a Mug to, absolutely loves them. Especially women. I have a painful disease and have a coffee corner right next to my bed. I can reach across and switch the kettle on and have a Hug in a Mug while looking at the sea. YOU have made a world of difference to my life. THANK YOU again. Huge safe hugs to you.
0
Replies (0)JV