H
HPOnline
Claimed Business
H
HPOnline
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWP
Walter P
1 reviews | Active since Jan 2020
12 Sept 2021, 21:31
Be wary, possibly deceptive. Not associated with the actual HP company.
Be wary. This company has many faces online - firstshop.co..za hponline.co.za It is not part of or related to the official Hewlett Packard corporation. Which means that the fact that the HP Online site (hponline.co.za) is made to use HP's look and feel, e.g. is an outright attempt at deception, and should make alarm bells ring loud and clear in the back of your head and make you run for the hills. (To validate that the hponline.co.za domain does not belong to the official HP company, see online WhoIs services, such as this and notice the Registrant Organization: https://mxtoolbox.com/SuperTool.aspx?action=whois%3ahponline.co.za&run=toolpage)
Helpful (0)
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Walter P
1 reviews | Active since Jan 2020
12 Sept 2021, 21:31
Be wary, possibly deceptive. Not associated with the actual HP company.
Be wary. This company has many faces online - firstshop.co..za hponline.co.za It is not part of or related to the official Hewlett Packard corporation. Which means that the fact that the HP Online site (hponline.co.za) is made to use HP's look and feel, e.g. is an outright attempt at deception, and should make alarm bells ring loud and clear in the back of your head and make you run for the hills. (To validate that the hponline.co.za domain does not belong to the official HP company, see online WhoIs services, such as this and notice the Registrant Organization: https://mxtoolbox.com/SuperTool.aspx?action=whois%3ahponline.co.za&run=toolpage)
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Replies (0)VM
ME
Merle E
1 reviews | Active since Jan 2020
11 Sept 2020, 14:35
HP Online non-delivery and bad attitude.
Order placed on Monday for 4 cartridges, with delivery expected within 1 day.. 2 arrived on Tuesday with no explanation about the missing 2. It's now 4 days later and still no delivery but there's an excuse that they only had my postal address. They cant explain how 2 cartridges were delivered on Tuesday to my physical address. No sense of urgency, no apology, delivery will be made on Monday, apparently.
Helpful (0)
|Replies (0)ME
Merle E
1 reviews | Active since Jan 2020
11 Sept 2020, 14:35
HP Online non-delivery and bad attitude.
Order placed on Monday for 4 cartridges, with delivery expected within 1 day.. 2 arrived on Tuesday with no explanation about the missing 2. It's now 4 days later and still no delivery but there's an excuse that they only had my postal address. They cant explain how 2 cartridges were delivered on Tuesday to my physical address. No sense of urgency, no apology, delivery will be made on Monday, apparently.
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Replies (0)MR
Mujeeb R
1 reviews | Active since Jan 2020
25 Jun 2020, 19:55
HP POOR QAULITY LAPTOPS
I am so disappointed in HP. Bought a brand new laptop. The HP laptop was literally a year and 1 day old and the left hinge broke. After some research i realize this is a common problem. I decided to phone HP canal walk. Which was closed for 14 days due to a covid 19 incident. Finally i get hold of HP canal walk and they direct me to a repair centre. I struggled for a week to get hold of them. Finally get hold of them and all the lady said. SORRY. Your laptop is now out of warranty. I will be charged R480 to have it assessed and then be charged for the repair. Even though she told me its a common HP laptop problem. If this is how you handle your common problems. I will never ever buy any HP product. I will just assume its cheap qaulity products with even cheaper qaulity of customers service. At this moment i deeply regret buying this HP laptop
Helpful (0)
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Mujeeb R
1 reviews | Active since Jan 2020
25 Jun 2020, 19:55
HP POOR QAULITY LAPTOPS
I am so disappointed in HP. Bought a brand new laptop. The HP laptop was literally a year and 1 day old and the left hinge broke. After some research i realize this is a common problem. I decided to phone HP canal walk. Which was closed for 14 days due to a covid 19 incident. Finally i get hold of HP canal walk and they direct me to a repair centre. I struggled for a week to get hold of them. Finally get hold of them and all the lady said. SORRY. Your laptop is now out of warranty. I will be charged R480 to have it assessed and then be charged for the repair. Even though she told me its a common HP laptop problem. If this is how you handle your common problems. I will never ever buy any HP product. I will just assume its cheap qaulity products with even cheaper qaulity of customers service. At this moment i deeply regret buying this HP laptop
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Replies (0)ZR
Zita R
1 reviews | Active since Jan 2020
28 May 2020, 12:23
Blown away
Needed to purchase some cartridges for my printer and with lockdown, doing so online was my best option. I looked around and found that HPonline were the cheapest. Within 24 hours of making my online purchase, I had the courier company phoning me advising they were outside with my package. I was completely blown away by the amazing service received. And there was no additional costs for delivery. Will definitely be buying my cartridges from them in the future again.
Helpful (0)
|Replies (0)ZR
Zita R
1 reviews | Active since Jan 2020
28 May 2020, 12:23
Blown away
Needed to purchase some cartridges for my printer and with lockdown, doing so online was my best option. I looked around and found that HPonline were the cheapest. Within 24 hours of making my online purchase, I had the courier company phoning me advising they were outside with my package. I was completely blown away by the amazing service received. And there was no additional costs for delivery. Will definitely be buying my cartridges from them in the future again.
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Replies (0)