HL
Hulala Lakeside Lodge
Unclaimed Business
HL
Hulala Lakeside Lodge
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Metsa M
1 reviews | Active since Jan 2020
15 Mar 2021, 13:43
Hulala lakeside lodge is a scam
Hulala lakeside lodge took My money during covid and never hosted us and did not refund us. After multiple attempts to get hold of them with no luck, my money was not returned to me. They are a scam
Helpful (0)
|Replies (0)MM
Metsa M
1 reviews | Active since Jan 2020
15 Mar 2021, 13:43
Hulala lakeside lodge is a scam
Hulala lakeside lodge took My money during covid and never hosted us and did not refund us. After multiple attempts to get hold of them with no luck, my money was not returned to me. They are a scam
0
Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
6 Oct 2020, 22:49
Criminals. Steer clear.
Don't book with them. Made a booking which they then canceled and basically stole my money. Even my hellopeter review didn't help. Criminals... No reply for weeks? You guy should be in jail! No communication, phone never gets answered. If you don't want to get conned steer clear.
Helpful (0)
|Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
6 Oct 2020, 22:49
Criminals. Steer clear.
Don't book with them. Made a booking which they then canceled and basically stole my money. Even my hellopeter review didn't help. Criminals... No reply for weeks? You guy should be in jail! No communication, phone never gets answered. If you don't want to get conned steer clear.
0
Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
20 Sept 2020, 18:33
Internet criminals.
Made a booking through Safarinow.com. Paid, and then they cancelled it the next day. Been struggling to get a refund for weeks. Don't waste your money on these criminals. Pathetic service! They basically just stole... Stay clear!
Helpful (0)
|Replies (0)JT
Jaco T
1 reviews | Active since Jan 2020
20 Sept 2020, 18:33
Internet criminals.
Made a booking through Safarinow.com. Paid, and then they cancelled it the next day. Been struggling to get a refund for weeks. Don't waste your money on these criminals. Pathetic service! They basically just stole... Stay clear!
0
Replies (0)RM
AV
Aarti V
1 reviews | Active since Jan 2020
1 Feb 2015, 17:56
Bad Attitude and Dishonest Rude Manager - Diane
My husband looked on the Valentines tab on Groupon and called to book for Valentine's weekend. Fortunate (a reservationist) at Hulala made a booking. She sent confirmation but the price was not as advertised. We paid Groupon, forwarded the voucher as proof of payment to which Fortunate replied 'We do not take Groupon bookings on Valentines. We called and asked why as this was advertised on Groupon for Valentine's. Fortunate put us through to manager Diane who rudely said that they cannot assist as this is their busy time and the allocation for Groupon was full. This was contradictory to the email received from Fortunate that said 'they did not do Groupon bookings for Valentine's' <br> Diane the manager on duty did not allow us to speak or discuss this with her. She shouted at us like we were children. She said that Fortunate is not from English background and hence conveyed incorrect information. She did not ask us to send the email we received from Fortunate to see what was said. She consistently lied and said that they full for the Groupon allocation. She said that if it made us happy, we can post our experience on all social media, She Does Not Care! <br>
Helpful (0)
|Replies (0)AV
Aarti V
1 reviews | Active since Jan 2020
1 Feb 2015, 17:56
Bad Attitude and Dishonest Rude Manager - Diane
My husband looked on the Valentines tab on Groupon and called to book for Valentine's weekend. Fortunate (a reservationist) at Hulala made a booking. She sent confirmation but the price was not as advertised. We paid Groupon, forwarded the voucher as proof of payment to which Fortunate replied 'We do not take Groupon bookings on Valentines. We called and asked why as this was advertised on Groupon for Valentine's. Fortunate put us through to manager Diane who rudely said that they cannot assist as this is their busy time and the allocation for Groupon was full. This was contradictory to the email received from Fortunate that said 'they did not do Groupon bookings for Valentine's' <br> Diane the manager on duty did not allow us to speak or discuss this with her. She shouted at us like we were children. She said that Fortunate is not from English background and hence conveyed incorrect information. She did not ask us to send the email we received from Fortunate to see what was said. She consistently lied and said that they full for the Groupon allocation. She said that if it made us happy, we can post our experience on all social media, She Does Not Care! <br>
0
Replies (0)