HC
Huru Criminal Record and Identity Verifications
Unclaimed Business
HC
Huru Criminal Record and Identity Verifications
Unclaimed Business
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Huru Criminal Record and Identity Verifications receives polarized feedback. Positive reviewers praise individual staff members like Lechelle, Cole, Vinny, and Mpho for their patience, professionalism, and swift issue resolution. However, a significant number of customers express frustration with system outages, delayed SAPS 69 reports, and discrepancies between Huru results and official police clearance outcomes. Recurring complaints highlight poor communication, unmet turnaround promises, and concerns that reports are not accepted by employers or embassies.
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Review Distribution
2.5|11 Reviews
May '25 - Apr '26
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
5(40%)
4(0%)
3(0%)
2(0%)
1(60%)
Frequently Asked Questions About Huru Criminal Record and Identity Verifications
Based on recent customer reviews, Huru Criminal Record and Identity Verifications receives polarized feedback. Positive reviewers praise individual staff members like Lechelle, Cole, Vinny, and Mpho for their patience, professionalism, and swift issue resolution. However, a significant number of customers express frustration with system outages, delayed SAPS 69 reports, and discrepancies between Huru results and official police clearance outcomes. Recurring complaints highlight poor communication, unmet turnaround promises, and concerns that reports are not accepted by employers or embassies.
Huru Criminal Record and Identity Verifications has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Huru Criminal Record and Identity Verifications across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
ROSS M
1 reviews | Active since Jan 2020
5 Mar 2026, 05:37
Huru... The useless reports they give
They do provide a service, but the report they give you is not worth the time or effort. The report I got was not helpful or accepted by employers or embassies, instead they requested a SAPS 69 that they promise to deliver within 10 to 14 working days but today 5 March 2026 21 working days later... Endless emails dancing around the topic but no real answers
Helpful (0)
|Replies (0)RM
ROSS M
1 reviews | Active since Jan 2020
5 Mar 2026, 05:37
Huru... The useless reports they give
They do provide a service, but the report they give you is not worth the time or effort. The report I got was not helpful or accepted by employers or embassies, instead they requested a SAPS 69 that they promise to deliver within 10 to 14 working days but today 5 March 2026 21 working days later... Endless emails dancing around the topic but no real answers
0
Replies (0)JB
Jo-Ann Buckle
1 reviews | Active since Jan 2020
13 Feb 2026, 09:38
Challenge with my finger prints
Thank you to Vinny and Mpho. Despite the fact that my fingerprints were proving quite challenging to capture, Mpho remained incredibly patient and determined to get them verified. I really appreciate the persistence and the great service.
Helpful (0)
|Replies (0)JB
Jo-Ann Buckle
1 reviews | Active since Jan 2020
13 Feb 2026, 09:38
Challenge with my finger prints
Thank you to Vinny and Mpho. Despite the fact that my fingerprints were proving quite challenging to capture, Mpho remained incredibly patient and determined to get them verified. I really appreciate the persistence and the great service.
0
Replies (0)FA
Fazel A
1 reviews | Active since Jan 2020
21 Jan 2026, 05:06
Perthetic service from HURU
HURU is the most unprofessional service ever! You pay for something like fingerprints and they are forever offline!!! Then when they finally online you find out that the centre you went to etc Postnet, no longer has you on their system as they only keep your results for a month! Then when you email huru itself you wait forever for a response. Their service is perthetic I'm sorry to say! It's the same everytime!
Helpful (0)
|Replies (0)FA
Fazel A
1 reviews | Active since Jan 2020
21 Jan 2026, 05:06
Perthetic service from HURU
HURU is the most unprofessional service ever! You pay for something like fingerprints and they are forever offline!!! Then when they finally online you find out that the centre you went to etc Postnet, no longer has you on their system as they only keep your results for a month! Then when you email huru itself you wait forever for a response. Their service is perthetic I'm sorry to say! It's the same everytime!
0
Replies (0)SR
Shaun R
1 reviews | Active since Jan 2020
7 Dec 2025, 07:16
******** record check
Absolutely shocking; no time frame is given. I've done a ******** record check on Monday, the 1st December (paid for a 24-hour result) to start e-hailing for extra income and Afiswitch, and Huru cannot give a timeframe??? Apparently, they've been offline. I cannot generate an income until this more than a week issue is resolved??
Helpful (0)
|Replies (0)SR
Shaun R
1 reviews | Active since Jan 2020
7 Dec 2025, 07:16
******** record check
Absolutely shocking; no time frame is given. I've done a ******** record check on Monday, the 1st December (paid for a 24-hour result) to start e-hailing for extra income and Afiswitch, and Huru cannot give a timeframe??? Apparently, they've been offline. I cannot generate an income until this more than a week issue is resolved??
0
Replies (0)JV
SS
Samson S
1 reviews | Active since Jan 2020
1 Sept 2025, 14:43
Exceptional Service from Lechelle Jansen van Vuuren at Huru
I had the pleasure of being assisted by Lechelle Jansen van Vuuren, and I can confidently say she embodies efficiency, attention to detail, and genuine care. When a mistake was made with my email address, Lechelle didn’t just notice it she acted swiftly and smoothly to resolve the issue. Within minutes, I had my report in hand, thanks to her proactive approach and clear communication. Her professionalism and kindness turned what could’ve been a frustrating delay into a seamless experience. Huru is lucky to have someone like Lechelle on their team she truly goes above and beyond
Helpful (0)
|Replies (0)SS
Samson S
1 reviews | Active since Jan 2020
1 Sept 2025, 14:43
Exceptional Service from Lechelle Jansen van Vuuren at Huru
I had the pleasure of being assisted by Lechelle Jansen van Vuuren, and I can confidently say she embodies efficiency, attention to detail, and genuine care. When a mistake was made with my email address, Lechelle didn’t just notice it she acted swiftly and smoothly to resolve the issue. Within minutes, I had my report in hand, thanks to her proactive approach and clear communication. Her professionalism and kindness turned what could’ve been a frustrating delay into a seamless experience. Huru is lucky to have someone like Lechelle on their team she truly goes above and beyond
0
Replies (0)KM
Kwanele M
1 reviews | Active since Jan 2020
26 Aug 2025, 03:03
I am not happy with you huru
Why my report from uHuru when I checked it come hit but my clearance from police station I said I'm not convinced on crime my name is clear and I saps 69 ... but huru said hit what can I do in this situation am not happy I think you want our money only thing you know not said submit any document for a proof that your name is clear
Helpful (0)
|Replies (0)KM
Kwanele M
1 reviews | Active since Jan 2020
26 Aug 2025, 03:03
I am not happy with you huru
Why my report from uHuru when I checked it come hit but my clearance from police station I said I'm not convinced on crime my name is clear and I saps 69 ... but huru said hit what can I do in this situation am not happy I think you want our money only thing you know not said submit any document for a proof that your name is clear
0
Replies (0)KK
Kgaogelo K
1 reviews | Active since Jan 2020
31 Jul 2025, 12:07
Mr
Good customer service and very friendly sort my query just blink of eye that took other people more 4 days I thank you simphiwe
Helpful (0)
|Replies (0)KK
Kgaogelo K
1 reviews | Active since Jan 2020
31 Jul 2025, 12:07
Mr
Good customer service and very friendly sort my query just blink of eye that took other people more 4 days I thank you simphiwe
0
Replies (0)