SS
Samson S
Active since Oct 2022
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
Exceptional Service from Lechelle Jansen van Vuuren at Huru
I had the pleasure of being assisted by Lechelle Jansen van Vuuren, and I can confidently say she embodies efficiency, attention to detail, and genuine care. When a mistake was made with my email address, Lechelle didn’t just notice it she acted swiftly and smoothly to resolve the issue. Within minutes, I had my report in hand, thanks to her proactive approach and clear communication. Her professionalism and kindness turned what could’ve been a frustrating delay into a seamless experience. Huru is lucky to have someone like Lechelle on their team she truly goes above and beyond
0 replies
8 months ago
Complaint Regarding Card Machine Failure and Loyalty Points – BP Rantol Garankuwa
I am writing to formally lodge a complaint regarding a frustrating experience I had at your BP Rantol Garankuwa station on the morning of 2nd August 2025 at 7:25 Am. Upon attempting to pay for fuel, I was informed by the petrol attendant that the card machines were not working. Despite this, I overheard the attendant telling other staff, “Why not use the new machines?”—suggesting that functional equipment was available but not offered to me. As a result: - I was unable to use my BP loyalty card or Pick n Pay Smart Shopper card, and therefore did not receive any points for my purchase. - The service felt dismissive and disorganized, especially considering BP encourages customers to rate their experience based on loyalty and service. I value BP’s commitment to customer satisfaction and loyalty rewards, but this incident left me disappointed. I kindly request: - An investigation into the card machine issue at this location. - Restoration of the loyalty points I missed out on. - Assurance that staff are trained to offer working equipment and prioritize customer experience.
0 replies
16 months ago
Disappointed with Sour Milk and Poor Service at Usave in Zone 6
I recently purchased milk from Usave in Ga-Rankuwa Zone 6, only to find it was sour. When I returned the product, the cashier/security guard mentioned that the manager had been instructed to remove the product from the shelf after a previous complaint. Clearly, the staff is not paying attention to instructions, as this issue has occurred again. The manager offered a refund as if this was a common occurrence, with no action taken to prevent future incidents. This lack of accountability and poor service is unacceptable.
0 replies
17 months ago
Easyload
Highly disappointed with Easyload, bought airtime and the airtime is not loaded until today. I called customer care and was advised to switch my phone off and back on... Which I did after no luck , I'm told it's the software of my phone but how does the software of my phone get to interfere with the service provider service. Other networks work but not Easyload. A message was sent of " Thank you for the above video. I will escalate this to the relevant department; please note that we will revert to you within 24-72 working hours with feedback. Thanks." but no communication still.
0 replies
18 months ago
Extremely bad
I'm highly disappointed with the service rendered, only 5 tills operating and 15 vacant with no stuff.. Some are having a conversation with friends while lines are becoming drastically long. This the reason why black communities never excel and the excuse we given is systems are down. You should rather close
0 replies
21 months ago
Poor Service
I'm highly disappointed with the manager or the assistant manager of Usave which is situated in Ga-Rankuwa Zone 6. On the 27th of July 2024. We headed to Usave to buy bottled water, on the shelf it only had the price of the water with no other instructions, upon getting to the till the cashier calls the manager/assistant manager to assist and we then are told 3 per customer while opening the catalogue, I than ask why was it not shown on the shelf but you showing me this now , he gets to tell me its the wholesalers duty not his. for some good time trying to reason him and trying to make him aware that it will be vital show such instructions on the shelf, so customers know before getting to the till. I was still shown the catalogue and i refrained from engaging with him further because I honestly could smell the alcohol and was surprised how one comes to work and doesn't want to hear one's point of view as a customer, we both could benefit a lot but it's very vital that we humble ourselves rather than acting like you know it all.
0 replies
22 months ago
****mers
I keep getting calls from them asking me about someone I don't know. They say they MBD LEGAL Collections
106 replies
28 months ago
The best service
Words cannot express how i get well treated at this company. Mandy goes all out to ensure you get the best service possible and she makes sure that you get assisted on several occasions i have dealt with their service and i have been treated to my utmost best. I would definitely recommend their service to others.
0 replies
34 months ago
Bad service
Services is bad. Wouldn't recommend this airline to anyone. Especially if you booking for elderly people that are not well educated with technology and online services
0 replies
42 months ago
I'm very disappointed and disgusted with the service received at Halala Spar Maluleke with the treatment rendered by grabbing female customers by their clothes and also determining ones age by the breast size... That's a disgrace to employ such men.
I'm very disappointed and disgusted with the service received at Halala Spar Maluleke with the treatment rendered by grabbing female customers by their clothes and also determining ones age by the breast size... That's a disgrace to employ such men.
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)