Hussar Grill Monte Casino
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The worse experience ever. We sat for 1 hour waiting for food when it came it came with bees 🐝 all over us no one cared we couldn't even eat our food we had to get up and leave with takeaway begged them basically I am allergic to bees no matter how busy a place is you can't treat your customers like that and I had to over 1000 for that horrible horrible............they don't even check on you at all Food: 1/5 | Service: 1/5 | Atmosphere: 1/5
1 reviews | Active since Jan 2020
The worse experience ever. We sat for 1 hour waiting for food when it came it came with bees 🐝 all over us no one cared we couldn't even eat our food we had to get up and leave with takeaway begged them basically I am allergic to bees no matter how busy a place is you can't treat your customers like that and I had to over 1000 for that horrible horrible............they don't even check on you at all Food: 1/5 | Service: 1/5 | Atmosphere: 1/5
1 reviews | Active since Jan 2020
The food was wonderful but the dessert was a disaster,I had malva pudding it was dry it was like I was having an old cake that has been reserved for 1/2 weeks don’t order desert . Only order food
1 reviews | Active since Jan 2020
Rotten food that smells, to cold steak on a burning hot plate,, to over cooked food the worst part was the manager with a long beard Chris, who invalidated everything I said made me feel extremely unwelcome as if I don't know what I'm talking about. The only OK thing was the service I received from Noxolo,, racial profiling from that man was horrible, you shouldn't be working in customer services.
1 reviews | Active since Jan 2020
Rotten food that smells, to cold steak on a burning hot plate,, to over cooked food the worst part was the manager with a long beard Chris, who invalidated everything I said made me feel extremely unwelcome as if I don't know what I'm talking about. The only OK thing was the service I received from Noxolo,, racial profiling from that man was horrible, you shouldn't be working in customer services.
1 reviews | Active since Jan 2020
1. Filthy toilets. 2. Standard before meal appetizers such as kettle fried chips and olives were not available. 3. After dinner appertiff did not contain any alcohol, although we were told they did. But as a qualified barman, I can state unequivocally, they did not. 4. Management, Kenneth to be exact, promised to bring my complaint to the owner if this particular franchise, and have him phone me on Monday, 28th August. I'm still waiting for his/her call. 5. I have frequented seven Hussar Grill franchises , and this one is the worst of all. 6. By far the best one is in Walmer, Port Elizabeth. And the owner, Steph**** is often found in the kitchen to ensure that only the best quality comes out of the kitchen. His staff are also well trained and true ambassadors of the Hussar Grill franchise. to
1 reviews | Active since Jan 2020
1. Filthy toilets. 2. Standard before meal appetizers such as kettle fried chips and olives were not available. 3. After dinner appertiff did not contain any alcohol, although we were told they did. But as a qualified barman, I can state unequivocally, they did not. 4. Management, Kenneth to be exact, promised to bring my complaint to the owner if this particular franchise, and have him phone me on Monday, 28th August. I'm still waiting for his/her call. 5. I have frequented seven Hussar Grill franchises , and this one is the worst of all. 6. By far the best one is in Walmer, Port Elizabeth. And the owner, Steph**** is often found in the kitchen to ensure that only the best quality comes out of the kitchen. His staff are also well trained and true ambassadors of the Hussar Grill franchise. to
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