Our Pizza came with extras (****roaches)

My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back.

After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one.

What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO.

I will never visit this restaurant again and I will never recommend anyone else to visit.