Hyto Tyto Playground
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Hyto Tyto Playground
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Roxana T
1 reviews | Active since May 2013
16 May 2026, 14:20
Severe Chemical Burn at Hyto Tyto Midstream – Zero Accountability!
I am writing to express my absolute shock and deep disappointment following a serious incident that occurred at Hyto Tyto Midstream last Saturday (9 May 2026) during a 1st birthday party I hosted. One of my guests sat on a chair that was damp with an unknown substance. Shortly afterwards, her jeans began to tear from the chemical reaction, and she developed a severe skin irritation that escalated into intense burning. By Monday, her skin had turned grey and was severely burnt — she had to seek medical attention as a result. We strongly suspect that the substance on your chair was acidic. I immediately contacted your staff member, Lerato Kapoko, on Monday. She informed me she was off duty but would escalate the matter urgently. Since then, not a single person from Hyto Tyto has bothered to follow up. I called again and spoke to Tshidi, who referred me to the manager, Christopher Shoko. Yet again, no response, no accountability, no basic courtesy. This level of negligence is completely unacceptable. This is not a minor issue. This is a serious safety hazard that could have harmed anyone — including young children, who are even more vulnerable. The fact that Hyto Tyto has shown zero urgency or responsibility is appalling for a business that serves families. We intend to get to the bottom of this. The jeans she was wearing will be sent for laboratory testing, and we expect full cooperation from your side. Your lack of action, communication, and concern is deeply troubling. I expect an immediate response and a clear explanation of how such a dangerous incident was allowed to happen on your premises.
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Roxana T
1 reviews | Active since May 2013
16 May 2026, 14:20
Severe Chemical Burn at Hyto Tyto Midstream – Zero Accountability!
I am writing to express my absolute shock and deep disappointment following a serious incident that occurred at Hyto Tyto Midstream last Saturday (9 May 2026) during a 1st birthday party I hosted. One of my guests sat on a chair that was damp with an unknown substance. Shortly afterwards, her jeans began to tear from the chemical reaction, and she developed a severe skin irritation that escalated into intense burning. By Monday, her skin had turned grey and was severely burnt — she had to seek medical attention as a result. We strongly suspect that the substance on your chair was acidic. I immediately contacted your staff member, Lerato Kapoko, on Monday. She informed me she was off duty but would escalate the matter urgently. Since then, not a single person from Hyto Tyto has bothered to follow up. I called again and spoke to Tshidi, who referred me to the manager, Christopher Shoko. Yet again, no response, no accountability, no basic courtesy. This level of negligence is completely unacceptable. This is not a minor issue. This is a serious safety hazard that could have harmed anyone — including young children, who are even more vulnerable. The fact that Hyto Tyto has shown zero urgency or responsibility is appalling for a business that serves families. We intend to get to the bottom of this. The jeans she was wearing will be sent for laboratory testing, and we expect full cooperation from your side. Your lack of action, communication, and concern is deeply troubling. I expect an immediate response and a clear explanation of how such a dangerous incident was allowed to happen on your premises.
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Anonymous
1 reviews | Active since Jan 2017
9 Feb 2026, 12:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
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Anonymous
1 reviews | Active since Jan 2017
9 Feb 2026, 12:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
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