HT
Hyto Tyto Playground
Unclaimed Business
HT
Hyto Tyto Playground
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Hyto Tyto Playground
Hyto Tyto Playground has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Hyto Tyto Playground across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Feb 2026, 10:10
Our Pizza came with extras (****roaches)
My family and I were attending my daughter's friend's birthday party this past Saturday, 07/02/2026. We arrived at HYTO TYTO, super excited as we have been wanting to visit after hearing such lovely things about the place. Finally we arrived there after driving almost an hour, kids playing, my husband and I ordered a pizza. When the pizza arrived, it looked so delicious, I went in to take a slice and noticed a ****roach crawling out. To my surprise, I stood up, told my husband there's a roach, as he looked there were a few more, literally crawling out from under the pizza. Whether it was from the pizza board or the brown paper below the board, I don't know but there were over 10 ****roaches running all over the table. It definitely came with the pizza. I was utterly disgusted. We called the waiter, she just apologized and took the pizza back. After a few minutes, I asked my husband to maybe cancel that pizza order as I was not going to let my family eat something else after finding ****roaches. My husband canceled the order, which the kitchen staff were preparing to make another one. What disappointed me most is that my husband spoke to the manager, he apologized saying that he does not know how that happened. That was it!!! He did not even have the decency to come to our table and formally apologize. Being in the food industry, this is absolutely pathetic service from HYTO TYTO. I will never visit this restaurant again and I will never recommend anyone else to visit.
0
Replies (0)M
NG
NOMPUMELELO G
1 reviews | Active since Jan 2020
4 Apr 2025, 05:49
Bad service
They emphasize booking a table but when you get there the table is not ready and they just give you whatever is available. It was raining on the 30th of March and they gave us a table outside. When we complained they promised to find us a table inside. 10 minutes later we were shown a table they were preparing for us only to find another group sitting on the very same table being prepared for us. We asked for the manager only to be told that we were shown the table by mistake. I was very unhappy and on top of everything the service is just too slow. Everything just takes time even ordering your food.
Helpful (0)
|Replies (0)NG
NOMPUMELELO G
1 reviews | Active since Jan 2020
4 Apr 2025, 05:49
Bad service
They emphasize booking a table but when you get there the table is not ready and they just give you whatever is available. It was raining on the 30th of March and they gave us a table outside. When we complained they promised to find us a table inside. 10 minutes later we were shown a table they were preparing for us only to find another group sitting on the very same table being prepared for us. We asked for the manager only to be told that we were shown the table by mistake. I was very unhappy and on top of everything the service is just too slow. Everything just takes time even ordering your food.
0
Replies (0)XN
Xoliswa N
1 reviews | Active since Jan 2020
27 Dec 2024, 13:09
ABSOLUTELY TERRIBLE FOOD EXPERIENCE
ABSOLUTELY TERRIBLE FOOD EXPERIENCE. Our first visit to Hyto Tyto was horrible. 3x Sloppy, doughy, stodgy and greasy margharita pizzas and 3x chicken strips that were off! Management was hardly apologetic. We even had to double check our bill and still found 1x chicken strips itemised. In addition to this, our waitron was serving 3 different areasbof the restaurant and was mostly nowhere to be seen. It looked likebthere were only 5 waitrons working...on the 27th of December, during school holidays! The only saving grace was the kids had a ball on the playgrounds.
Helpful (0)
|Replies (0)XN
Xoliswa N
1 reviews | Active since Jan 2020
27 Dec 2024, 13:09
ABSOLUTELY TERRIBLE FOOD EXPERIENCE
ABSOLUTELY TERRIBLE FOOD EXPERIENCE. Our first visit to Hyto Tyto was horrible. 3x Sloppy, doughy, stodgy and greasy margharita pizzas and 3x chicken strips that were off! Management was hardly apologetic. We even had to double check our bill and still found 1x chicken strips itemised. In addition to this, our waitron was serving 3 different areasbof the restaurant and was mostly nowhere to be seen. It looked likebthere were only 5 waitrons working...on the 27th of December, during school holidays! The only saving grace was the kids had a ball on the playgrounds.
0
Replies (0)ML
Mmarona L
1 reviews | Active since Jan 2020
27 Oct 2024, 09:56
Hyto Tyto Shines with Exceptional Customer Service
I recently celebrated my daughter's birthday at Hyto Tyto on September 21, 2024, and I'm thrilled to share our outstanding experience. Despite unexpected bad weather, Hyto Tyto seamlessly transitioned our outdoor party to their indoor venue, ensuring the celebration continued without a hitch. Their dedication to making our event special was impressive. They waived the venue hire fee and only charged us for the food. This generous gesture demonstrated their commitment to customer satisfaction. What stood out: - Flexible indoor and outdoor play areas, ensuring a seamless transition - Proactive problem-solving and communication - Transparent apology and resolution - Delicious food and excellent service - Commitment to improving policies and procedures The email they sent after the party showcases their focus on customer experience and continuous improvement. Hyto Tyto's staff exceeded our expectations with their empathy, professionalism, and willingness to adapt. Their venue offers the perfect blend of outdoor and indoor spaces, making it an ideal choice for any event. *Rating:* 5/5 stars *Recommendation:* Hyto Tyto is an exceptional choice for birthday parties, events, and dining. Their customer-centric approach ensures a memorable experience. *Highlights:* - Excellent customer service - Flexible venue options - Delicious food - Proactive problem-solving - Transparent communication I highly recommend Hyto Tyto for their outstanding service, adaptability, and commitment to customer satisfaction.
Helpful (0)
|Replies (0)ML
Mmarona L
1 reviews | Active since Jan 2020
27 Oct 2024, 09:56
Hyto Tyto Shines with Exceptional Customer Service
I recently celebrated my daughter's birthday at Hyto Tyto on September 21, 2024, and I'm thrilled to share our outstanding experience. Despite unexpected bad weather, Hyto Tyto seamlessly transitioned our outdoor party to their indoor venue, ensuring the celebration continued without a hitch. Their dedication to making our event special was impressive. They waived the venue hire fee and only charged us for the food. This generous gesture demonstrated their commitment to customer satisfaction. What stood out: - Flexible indoor and outdoor play areas, ensuring a seamless transition - Proactive problem-solving and communication - Transparent apology and resolution - Delicious food and excellent service - Commitment to improving policies and procedures The email they sent after the party showcases their focus on customer experience and continuous improvement. Hyto Tyto's staff exceeded our expectations with their empathy, professionalism, and willingness to adapt. Their venue offers the perfect blend of outdoor and indoor spaces, making it an ideal choice for any event. *Rating:* 5/5 stars *Recommendation:* Hyto Tyto is an exceptional choice for birthday parties, events, and dining. Their customer-centric approach ensures a memorable experience. *Highlights:* - Excellent customer service - Flexible venue options - Delicious food - Proactive problem-solving - Transparent communication I highly recommend Hyto Tyto for their outstanding service, adaptability, and commitment to customer satisfaction.
0
Replies (0)EO
Elisabeth O'Connor
1 reviews | Active since Jan 2020
27 May 2024, 11:11
Poor service
We will never support this place again. We waited over 30 minutes just for coffee. We ordered our food. They brought my daughter's food 15 minutes before bringing our food. So you cannot enjoy te meal together as a family. The food was good, but the service is very bad (and their food is not cheap).
Helpful (0)
|Replies (0)EO
Elisabeth O'Connor
1 reviews | Active since Jan 2020
27 May 2024, 11:11
Poor service
We will never support this place again. We waited over 30 minutes just for coffee. We ordered our food. They brought my daughter's food 15 minutes before bringing our food. So you cannot enjoy te meal together as a family. The food was good, but the service is very bad (and their food is not cheap).
0
Replies (0)HA
TL
Trish L
1 reviews | Active since Jan 2020
5 Jan 2024, 14:44
******* of a restaurant
Had an absolutely terrible time We booked a table a week in advance but upon arrival there were no tables available After complaining, the manager quickly put a dirty table up, with dirty chairs and a mould stained table cloth Waited another 20 min after that for our order to be taken The kiddies meal arrived long after the rest of the meals Also, they absolutely rip you off by making you pay R75 per child to play, what type of restaurant makes you pay a fee for a child to play in the play area?? This is an absolute **** If my son was not excited to play, we would've left immediately
Helpful (0)
|Replies (0)TL
Trish L
1 reviews | Active since Jan 2020
5 Jan 2024, 14:44
******* of a restaurant
Had an absolutely terrible time We booked a table a week in advance but upon arrival there were no tables available After complaining, the manager quickly put a dirty table up, with dirty chairs and a mould stained table cloth Waited another 20 min after that for our order to be taken The kiddies meal arrived long after the rest of the meals Also, they absolutely rip you off by making you pay R75 per child to play, what type of restaurant makes you pay a fee for a child to play in the play area?? This is an absolute **** If my son was not excited to play, we would've left immediately
0
Replies (0)