HZ
Hyundai Zambesi
Unclaimed Business
HZ
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePdlH
Pierre de la Harpe
1 reviews | Active since Jan 2020
29 Feb 2024, 15:55
HYUNDAI SERVICE
I have my regular services on my bakkie done at Hyundai, Zambesi. But I want to thank all of the service staff for their friendly ways, and good work done by the technician. Great work ! Thank you very much
Helpful (0)
|Replies (0)PdlH
Pierre de la Harpe
1 reviews | Active since Jan 2020
29 Feb 2024, 15:55
HYUNDAI SERVICE
I have my regular services on my bakkie done at Hyundai, Zambesi. But I want to thank all of the service staff for their friendly ways, and good work done by the technician. Great work ! Thank you very much
0
Replies (0)TH
JB
Jacqueline B
1 reviews | Active since Jan 2020
11 Aug 2021, 09:10
Worst Service from a Sales Executive
If I could give zero stars, I would have. Our sales executive, Wayne Maritz, delivered the worst service I've ever seen in my life. We were there at the Hyundai Zambesi dealership, and Wayne was the person that helped us. We talked to him and told him exactly what we want, but when it came to finalizing all the details, I needed to check up on him the entire time to make sure what we asked for was included in the price. To collect our number plates and license disc was again another story. 07:41 on a Saturday Morning I, got a message from him that their workshop is closed. He knew we were coming since the beginning of the week. To top everything off our, tint was poorly done on our car as well. I'm not happy at all. You pay a lot of money for a car and good service, but instead, you get stuck with someone like Wayne Maritz.
Helpful (0)
|Replies (0)JB
Jacqueline B
1 reviews | Active since Jan 2020
11 Aug 2021, 09:10
Worst Service from a Sales Executive
If I could give zero stars, I would have. Our sales executive, Wayne Maritz, delivered the worst service I've ever seen in my life. We were there at the Hyundai Zambesi dealership, and Wayne was the person that helped us. We talked to him and told him exactly what we want, but when it came to finalizing all the details, I needed to check up on him the entire time to make sure what we asked for was included in the price. To collect our number plates and license disc was again another story. 07:41 on a Saturday Morning I, got a message from him that their workshop is closed. He knew we were coming since the beginning of the week. To top everything off our, tint was poorly done on our car as well. I'm not happy at all. You pay a lot of money for a car and good service, but instead, you get stuck with someone like Wayne Maritz.
0
Replies (0)SM
Simon M
1 reviews | Active since Jan 2020
9 Sept 2020, 10:39
Misrepresentation and or unscrupulous conduct.
I am back again after I posted a report about Hyundai Zambezi. I gave them one star because there is no provision for an alternative, actually they don't even deserve the one star I gave them. Having said that, I received a report from the turbo specialists who tested the turbo on my car and they found that turbo is functioning well. Now the question is, Hyundai Zambezi diagnosed the problem more than five months ago and all of a sudden after the recommendation from Miosa the car was sent to Vision Motors who tested the turbo and found that it was not faulty. I was quoted just above R68000 and later the very same Hyundai Zambezi sent another quote of just over R35000 to Miosa. What was the two quotations for? Had I paid the amount it means I would have paid for something that was not broken and Hyundai Zambezi would have pocketed one ox the amount quoted. The second question or concern is, are the Hyundai Zambezi personnel qualified to make such a big error? How many people were ripped off by Hyundai Zambezi because of the incompetence of their personnel? How are they going to explain themselves to the report? For over five months I was afraid to drive my car thinking that it will be more damaged if it was not the turbo, then was the problem and it would seem the problem is still there and their incompetent personnel or technicians could not picked it up. I am not at risk to have a breakdown anytime because of their incompetence. That is unacceptable and they still have the arrogance of not accepting responsibility. I tried to engage Hyundai head office, unfortunately I could not get any help. It gives me the impression that Hyundai in general not only Hyundai Zambezi dies not care about their clients but they only interested in getting and making money out the customers or clients. Whoever is reading this post must be extra vigilant if they buy from Hyundai Zambezi. I will never recommend anyone to buy from them and I am not going to take my car to Hyundai Zambezi for whatever. Lastly, the so called turbo specialist drove my car for three day saying they were testing it. In the process my accumulated eighty seven kilometers. Is this what they do to all the car that are brought to them for repairs? Don't they have the equipments to test the car without driving? That is so low for someone who calls himself a specialustm
Helpful (0)
|Replies (0)SM
Simon M
1 reviews | Active since Jan 2020
9 Sept 2020, 10:39
Misrepresentation and or unscrupulous conduct.
I am back again after I posted a report about Hyundai Zambezi. I gave them one star because there is no provision for an alternative, actually they don't even deserve the one star I gave them. Having said that, I received a report from the turbo specialists who tested the turbo on my car and they found that turbo is functioning well. Now the question is, Hyundai Zambezi diagnosed the problem more than five months ago and all of a sudden after the recommendation from Miosa the car was sent to Vision Motors who tested the turbo and found that it was not faulty. I was quoted just above R68000 and later the very same Hyundai Zambezi sent another quote of just over R35000 to Miosa. What was the two quotations for? Had I paid the amount it means I would have paid for something that was not broken and Hyundai Zambezi would have pocketed one ox the amount quoted. The second question or concern is, are the Hyundai Zambezi personnel qualified to make such a big error? How many people were ripped off by Hyundai Zambezi because of the incompetence of their personnel? How are they going to explain themselves to the report? For over five months I was afraid to drive my car thinking that it will be more damaged if it was not the turbo, then was the problem and it would seem the problem is still there and their incompetent personnel or technicians could not picked it up. I am not at risk to have a breakdown anytime because of their incompetence. That is unacceptable and they still have the arrogance of not accepting responsibility. I tried to engage Hyundai head office, unfortunately I could not get any help. It gives me the impression that Hyundai in general not only Hyundai Zambezi dies not care about their clients but they only interested in getting and making money out the customers or clients. Whoever is reading this post must be extra vigilant if they buy from Hyundai Zambezi. I will never recommend anyone to buy from them and I am not going to take my car to Hyundai Zambezi for whatever. Lastly, the so called turbo specialist drove my car for three day saying they were testing it. In the process my accumulated eighty seven kilometers. Is this what they do to all the car that are brought to them for repairs? Don't they have the equipments to test the car without driving? That is so low for someone who calls himself a specialustm
0
Replies (0)