SM
Simon M
Active since Nov 2019
18
Reviews
0
Industries
Reviews
18 reviews24 months ago
My experience with C...
My experience with Cartrack has been good so far.
53 replies
39 months ago
Claim complaint
I reported a geyser that was tripping electricity on 20 January 2023. Absa Insurance sent out a plumber who replaced the geyser but the geyser would not work because it was not getting power from the DB board. The Plumber then informed the insurance about the problem and an electrician was sent to check. He then informed me that the problem was the timer which was faulty and he could not repair or replace it without insurance approval. That was on the 26 January 2023. On 31 January I called the insurance again to make further inquiries and spoke to a lady called Thembi who promised to call me back by 15:00. She did not call and today 01 February 2023 I called once more. I spoke to Randhir Rajcoomar, and after a lengthy conversation, he informed me that the insurance will not pay for the electrician to go out again because the fault was caused by the timer and I should get myself an electrician to connect the geyser. What upset me the most is the fact that no one bothered to call me back and inform me about this. I had to make calls each time and I feel that the insurance is only interested in taking my money and does not care about me. I would expect them to have called me to check if the geyser was installed and it is working. I also expected them to call, me and check if I was satisfied with the service I got from the plumber or not. But unfortunately, that did not happen. I checked on my insurance schedule and nowhere does it mention that the timer is not covered. I feel let down by the insurance I thought I am covered an there is no proper communication from them. I WILL NEVER RECOMMEND ABSA INSURANCE TYO TO ANYONE BECAUSE OF MY EXPERIENCE.
60 replies
64 months ago
BE WARE OD LOCKSMITH SCAMMERS
On the evening of Saturday 02 January, 2021 at about 18:50 my wife was locked inside our bedroom. I tried to open the door but without success. I realised that there is nothing I can do rather than to get the locksmith.I went on google and came up with CLT Locksmith. I called and they promised to come over to help me. I spoke to a guy called Stefan Lock who claimed to be the owner of the business. His cellphone number is 0606498035. He then said that he will send his guys over. I gave him the address. Later I received a call from a guy called Jayy Strydom cell number 0718758469 asking for directions. I gave him the directions and ultimately they arrived. They then started working on the door until it is open. They then replaced the inside part of the door lock which malfunctioned. After they finished the job they gave me a quotation of R4610.00. They did not g9ive me the keys to the door lock and promised that they will bring the keys the following morning, Sunday 03 January 2021. I later realized that the invoice did not have my details as I want gto claim from the Insurance. I sent a whatsup to Javyy and he promised to send the correct one first thing Sunday morning. TRhat did not happen and I then tried top call him but the cell rang without beeing answered. Later I sent him a whatsup reminding him and he did not respond. I then called Stefan and he said to me that it is not how he does business and promised to follow up and would come back to me. On Monday 04 January 2021 at about 09:19 and 09:42 I called both numbers to find ouit what the problem was but could not get through. I sent text as well as whatsups to both men and they did not respond. I now sit with a situation that I paid a lot of money and these guys did not fullfill their promises. I believe that I was taken for a ride. I doubt if they are registered with PSIRA. I want to warn people to make sure before they let people inside their house to make sure trhat they are registered. I paid a lot of money but the service is not what they promised., I really believe that they are scammers and people should be very careful I was desparate to have the bedroom door opened. I hjave learmnt a very expensive lesson.
0 replies
68 months ago
Misrepresentation and or unscrupulous conduct.
I am back again after I posted a report about Hyundai Zambezi. I gave them one star because there is no provision for an alternative, actually they don't even deserve the one star I gave them. Having said that, I received a report from the turbo specialists who tested the turbo on my car and they found that turbo is functioning well. Now the question is, Hyundai Zambezi diagnosed the problem more than five months ago and all of a sudden after the recommendation from Miosa the car was sent to Vision Motors who tested the turbo and found that it was not faulty. I was quoted just above R68000 and later the very same Hyundai Zambezi sent another quote of just over R35000 to Miosa. What was the two quotations for? Had I paid the amount it means I would have paid for something that was not broken and Hyundai Zambezi would have pocketed one ox the amount quoted. The second question or concern is, are the Hyundai Zambezi personnel qualified to make such a big error? How many people were ripped off by Hyundai Zambezi because of the incompetence of their personnel? How are they going to explain themselves to the report? For over five months I was afraid to drive my car thinking that it will be more damaged if it was not the turbo, then was the problem and it would seem the problem is still there and their incompetent personnel or technicians could not picked it up. I am not at risk to have a breakdown anytime because of their incompetence. That is unacceptable and they still have the arrogance of not accepting responsibility. I tried to engage Hyundai head office, unfortunately I could not get any help. It gives me the impression that Hyundai in general not only Hyundai Zambezi dies not care about their clients but they only interested in getting and making money out the customers or clients. Whoever is reading this post must be extra vigilant if they buy from Hyundai Zambezi. I will never recommend anyone to buy from them and I am not going to take my car to Hyundai Zambezi for whatever. Lastly, the so called turbo specialist drove my car for three day saying they were testing it. In the process my accumulated eighty seven kilometers. Is this what they do to all the car that are brought to them for repairs? Don't they have the equipments to test the car without driving? That is so low for someone who calls himself a specialustm
0 replies
68 months ago
Misrepresentation and uncrupulous conduct.
As per my previous complakn I engaged Miosa who helped me a great deal and the recommended that Hyundai Zambezi to take mh caf and have the turbo tested. They called me to bring the car of which I did on the 01 September 2020. Therafter the car was taken to Vision Motors who is apparently the turbo specialist. On friday 04 September 2020 I called Hyundai Zambezi to makd enwuiries and I spike to a Corbelious who informed me that the xaf is stkll with the specialists and he eill guvd a call knce they tell him something. On mondah 08 September 2020 i called him agaun and he gave the same answer. Later in the evening I checked the car tracker to see if there are trips made. I was shocked to find that my car was on rhe road every day from Wednesday 02 until friday 04 September 2020. I did not give them permission to drive my car or yo use ut for peesonal reasons. Onvyhe morning of 08 September 2020 I went to the dealership and spoke to Cornelious he told me that the turbo specialist told him that they werr test druving the car. He was shocked when I showed him on the tracker the yrips they made even after hours and the same route. I was very upset and angry and I told him that I want my car to be delivered to me not later than twelve o'clock yoday 08 September 2020. At about 09:00 after I left he called me to inform me that my car eill be delivered in the next one and half hour. Finally rye car was delivered at 10:15. I was tildvrhat the turbo of the car is fine and ut dies not be repaired. Now my concerns are how many people have fallen into this kind of unscrupulous conduct and Hyundai Zambesu got away with ****** ? They are so arrogant and does kot have respect for clients!! I told Cornelius that I want all the trips they made eith my car illegally si to be part of the report they are going send to Miosa. After the findings of Miosa I am going take the next action which I cannot reveal mow!! I will never buy or make business with Hyundai Zamvesi and I want the public to know rhat it is very risky to buy from them. I will come back with another updaye about Hyundai Zambesi.
0 replies
72 months ago
Misrepresentation Hyubdai Zambesi
I bought an IX35 1.7 CRDI 2014 model on November 2019 from the above dealership.i bought the vehicle through my employer who bought it cash on my behalf. I also had some extras which are also paid for as well as extended warranty and servive plan. On the 04 May 2020 a warning light appeared on the dashboard of the vehicle and I drove straight to the dealership and was told to book it in of which i did. An sms was sent to my employer informing her that the problem is/was the turbo charge. The cost according to the sms was that it will be covered by the extended warranty. To my suprise on the 11 May 2020 i received a call informing me that the quotation is R60865 and the extended warranty will only pay R8000 and the rest must be paid by me. I was amazed because it was a different message sent to my employer. My problem is: The vehicle is still under the cooling off period of six months since i bought it. It is supposed to be the responsibility of the dealership to repair it. It appeared to me that the car was faulty when i bought it and it was a matter of time before i had a breakdown. Secondly, the extended warranty i took out is on their premises and i believed that is part of rhe dealership. Having said that I send an email to the sales person who sold me the vehicle and told him to arrange that the vihicle to be repaired or replace for reasons mentioned above. I then received a call from a Kagiso who introduced himself as the manager for the used department. He told me that there is nothing they can do except to negotiate a discount from the extended warranty people. From the email he sent I could see that he copied the principal dealership and the extended warranty people. I refused the payment for reasons above and I also refused to come fetch the car because I said to them that I fear that driving the car will cause more damage. I feel that I was misrepresented and the dealership is only interested in my money. There is already hostility between us and I do not trust them anymore. Yesterday, the 10 May 2020 I received an sms informing me that Esse Hugo will call me during the course of the day, up until now I have not received a call from anyone. I am aware of the Consumer Protection Act. All i want from them is to repair the vehicle or replace it at their expenses. The registration of the vehicle is DJ83PPGP. I really need a car because I am an essential worker and I cannot do anything without a car. The dealership does not take me seriously and for them I am just another customer. Please help.
0 replies
73 months ago
Adherence to the disaster management regulations.
I have been to fruit & veg Zambesi junction andvi was impressed by the manner in which they stick to the disaster management regulations.The trolleys are being wiped off before you take it and then your hands are sanitised before you get into tge shop. That is incredible accirding to me. There are marked spaces on tge lones to tge rill to make sure rhe social distance is observed.
105 replies
73 months ago
Exvellent work
Enfircing the rules in terms of the disaster mqnagement regulations. Spacing between people limited number of people allowed in the store and sanitising of hands and trilleys.
0 replies
73 months ago
Exvellent services
I would like to appluade the management and staff at the above organisation for the outstanding job well done by dealingvwith the Corona Virus. When you get to the door your hands are sanitised and the non essential goods are notvsold and they are cordoned off. Upon leaving the outlet your hands are sanitised as well. Keep up the good work. I urge people to support the governments2call to go out when it is absolutely necessary.
0 replies
74 months ago
Good service and adhering to rge government call.
I would like to commend Shoprite Wingtip in Montana for taking the corona virus very seriously as well as the social distance. If you are two coming from the same hoise only one person will be allowes to enter to minimise congestion and social distance. At the entrance there sanitisers ti be used and as you stand on the que to pay, there are marking where you need to stand . Keep it up Shoprite Wingtip.
0 replies
Review Distribution
5 Star
7 (38.888888888888886%)
4 Star
1 (5.555555555555555%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
9 (50%)