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Imatu
Unclaimed Business
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Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZZ
Zola Z
1 reviews | Active since Jan 2020
29 Jan 2026, 04:01
Not happy with Shop-steward and I m thinking of cancelling my membership coz I m not safe
I have been a member 4 Ten years but I have complain abt being bul**** by Shop-steward I dnt get how imatu train them bcoz I cnt be paying 4 them to protect me but she is bullying me .have chat abt me with non imatu member abt my personal details and are lairs but when they ask her she said the things she say when i m not in the room she said she can tel me face to face …..help me understand so I pay Imatu coz they can get Shop-steward that bullies members
Helpful (0)
|Replies (0)ZZ
Zola Z
1 reviews | Active since Jan 2020
29 Jan 2026, 04:01
Not happy with Shop-steward and I m thinking of cancelling my membership coz I m not safe
I have been a member 4 Ten years but I have complain abt being bul**** by Shop-steward I dnt get how imatu train them bcoz I cnt be paying 4 them to protect me but she is bullying me .have chat abt me with non imatu member abt my personal details and are lairs but when they ask her she said the things she say when i m not in the room she said she can tel me face to face …..help me understand so I pay Imatu coz they can get Shop-steward that bullies members
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2025, 11:05
9 years of ghost membership payment
Discovered after 9 years of paying membership that my details were void not allocated to my ID Therefor could not apply for members bursary benefits, Imatu refuses to refund me what a bogus service.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Mar 2025, 11:05
9 years of ghost membership payment
Discovered after 9 years of paying membership that my details were void not allocated to my ID Therefor could not apply for members bursary benefits, Imatu refuses to refund me what a bogus service.
0
Replies (0)KM
Kayise M
1 reviews | Active since Jan 2020
27 May 2022, 13:20
Horrible service
The service from lerato is ridiculously unprofessional and unpleasant she has no manner of speaking to clients and has horrible telephone etiquette, I don't know if this is the standard but work on it its horrible, listening is a skill she needs to aquire and not ask dumb questions like what if I give the incorrect information, your job is to certify you give the correct information as it is the clients right, you're not doing anyone a favor
Helpful (0)
|Replies (0)KM
Kayise M
1 reviews | Active since Jan 2020
27 May 2022, 13:20
Horrible service
The service from lerato is ridiculously unprofessional and unpleasant she has no manner of speaking to clients and has horrible telephone etiquette, I don't know if this is the standard but work on it its horrible, listening is a skill she needs to aquire and not ask dumb questions like what if I give the incorrect information, your job is to certify you give the correct information as it is the clients right, you're not doing anyone a favor
0
Replies (0)FN
Fortunate N
1 reviews | Active since Jan 2020
21 Jan 2021, 12:49
Disappointed with the service
Bad experience applied for a loan waited for a week imatu Durban wasted my time drained me for nothing as the couldn’t help me at the end I was declined after signing everything waiting for payout , loan agreement signed and returned back it was incorrect then I signed again and returned back to them I was told pay out is within 5days so am within the payout period, I was up and down like a reckless chicken signing papers, scanning etc with my hopes so high of getting the loan, on the day I expected a payout loan declined (some code on my statement) why it was approved in the 1st place why I had to sign twice the loan agreement form not being told I am unsuccessful bear in mind this was to be duducted from my payslip like thy do with membership, funeral covers etc when you need serious help thy can't help you... Why????
Helpful (0)
|Replies (0)FN
Fortunate N
1 reviews | Active since Jan 2020
21 Jan 2021, 12:49
Disappointed with the service
Bad experience applied for a loan waited for a week imatu Durban wasted my time drained me for nothing as the couldn’t help me at the end I was declined after signing everything waiting for payout , loan agreement signed and returned back it was incorrect then I signed again and returned back to them I was told pay out is within 5days so am within the payout period, I was up and down like a reckless chicken signing papers, scanning etc with my hopes so high of getting the loan, on the day I expected a payout loan declined (some code on my statement) why it was approved in the 1st place why I had to sign twice the loan agreement form not being told I am unsuccessful bear in mind this was to be duducted from my payslip like thy do with membership, funeral covers etc when you need serious help thy can't help you... Why????
0
Replies (0)EM
Elroy M
1 reviews | Active since Jan 2020
2 Mar 2018, 05:03
Dissapointed Union Member.
As an long standing member of the above union, I feel so let down and disappointed that it is taking a simple query to get resolve. sending emails to the union only to NOT RECEIVE feedback for 2 weeks. The fact that they don't wait for there membership fees each month, yet when you need them, no one is available to give an clear answer.
Helpful (0)
|Replies (0)EM
Elroy M
1 reviews | Active since Jan 2020
2 Mar 2018, 05:03
Dissapointed Union Member.
As an long standing member of the above union, I feel so let down and disappointed that it is taking a simple query to get resolve. sending emails to the union only to NOT RECEIVE feedback for 2 weeks. The fact that they don't wait for there membership fees each month, yet when you need them, no one is available to give an clear answer.
0
Replies (0)HH
Herman H
1 reviews | Active since Jan 2020
25 Jun 2015, 12:36
Imatu fail to protect thousands of member's rights
I was employed by a local metropolitan council and retired in January 2015. In 2003 my area branch and myself, opposed a proposal from my union, Imatu for accepting a salary negotiation that included the diminishing of my medical aid contribution as paid to me by my employer that would ultimately phase this benefit out to a minimum monetary value and even possibly completely. The union accepted this in spite of my appeal to retain my prevailing benefit, whilst the correct decision is to accept the new terms for new employees, but retain the prevailing benefit for existing members. Thousands of unsuspected Imatu members on a national basis, both active and retired, are now financially worse off and will have to eventually surrender their medical aid membership due to affordability. I have contacted the following bodies for assistance without receiving a solution: The SAHRC, SA Consumer's Council and FEDUSA. There seems to be no overseeing authority over the Union sector and the elected officials have failed their members in breach of contract to protect their member-rights. I, and thousands of other members need my/our prevailing percentage benefit as at June 2003 to be re-instated.
Helpful (0)
|Replies (0)HH
Herman H
1 reviews | Active since Jan 2020
25 Jun 2015, 12:36
Imatu fail to protect thousands of member's rights
I was employed by a local metropolitan council and retired in January 2015. In 2003 my area branch and myself, opposed a proposal from my union, Imatu for accepting a salary negotiation that included the diminishing of my medical aid contribution as paid to me by my employer that would ultimately phase this benefit out to a minimum monetary value and even possibly completely. The union accepted this in spite of my appeal to retain my prevailing benefit, whilst the correct decision is to accept the new terms for new employees, but retain the prevailing benefit for existing members. Thousands of unsuspected Imatu members on a national basis, both active and retired, are now financially worse off and will have to eventually surrender their medical aid membership due to affordability. I have contacted the following bodies for assistance without receiving a solution: The SAHRC, SA Consumer's Council and FEDUSA. There seems to be no overseeing authority over the Union sector and the elected officials have failed their members in breach of contract to protect their member-rights. I, and thousands of other members need my/our prevailing percentage benefit as at June 2003 to be re-instated.
0
Replies (0)bM
beauty M
1 reviews | Active since Jan 2020
17 Feb 2015, 13:07
deduction while im not a member
I have been employed at city of Tshwane in 2009 as a cashier and I joined samwu union, in 2011 I resigned at Tshwane municipality, when I was appointed at department of agriculture. in 2012 I was appointed by city of Tshwane as permanent employee on 12/04/2012 to date, during the induction we were given forms to complete for unions and I completed samwu membership form. To my surprise imatu union has been deducting R62.00 every month from my salary since May 2012 until November 2014 and I haven't joined , I have been communicating with Aneela Ramdin and she told me that its possible that someone could have filled the form on my behalf, I told her I didn't join imatu and she insisted that I have joined in July 2012 and provided my mothers details as a beneficiary. I have not completed any imatu membership forms, I have requested her to refund all the moneys deducted since 2012, and she said she cant because I have joined, I have also ask them to provide me with the membership form that I have signed when joining the union and they couldn't provide me with the form. can you please assist so that I can get my refund. thanks Beauty
Helpful (0)
|Replies (0)bM
beauty M
1 reviews | Active since Jan 2020
17 Feb 2015, 13:07
deduction while im not a member
I have been employed at city of Tshwane in 2009 as a cashier and I joined samwu union, in 2011 I resigned at Tshwane municipality, when I was appointed at department of agriculture. in 2012 I was appointed by city of Tshwane as permanent employee on 12/04/2012 to date, during the induction we were given forms to complete for unions and I completed samwu membership form. To my surprise imatu union has been deducting R62.00 every month from my salary since May 2012 until November 2014 and I haven't joined , I have been communicating with Aneela Ramdin and she told me that its possible that someone could have filled the form on my behalf, I told her I didn't join imatu and she insisted that I have joined in July 2012 and provided my mothers details as a beneficiary. I have not completed any imatu membership forms, I have requested her to refund all the moneys deducted since 2012, and she said she cant because I have joined, I have also ask them to provide me with the membership form that I have signed when joining the union and they couldn't provide me with the form. can you please assist so that I can get my refund. thanks Beauty
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Replies (0)