IF
Imperial Ford Culemborg Cape Town
Unclaimed Business
IF
Imperial Ford Culemborg Cape Town
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Imperial Ford Culemborg Cape Town
Imperial Ford Culemborg Cape Town has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Imperial Ford Culemborg Cape Town across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAG
Anton G
1 reviews | Active since Jan 2020
12 Dec 2025, 10:28
DO NOT SERVICE A FORD HERE
DO NOT SERVICE A FORD HERE - they do not carry parts. They order parts from JHB. My Ford Everest Platinum is less than two years old, it has 15 000km on the clock. I picked up a service light, sent the car in and was told it was a part that needs to come from JHB so they could not hand back the car. How can a Ford dealership not carry parts? How is it acceptable that they have NO loan cars? How is it acceptable that this happens to a new car?
Helpful (0)
|Replies (0)AG
Anton G
1 reviews | Active since Jan 2020
12 Dec 2025, 10:28
DO NOT SERVICE A FORD HERE
DO NOT SERVICE A FORD HERE - they do not carry parts. They order parts from JHB. My Ford Everest Platinum is less than two years old, it has 15 000km on the clock. I picked up a service light, sent the car in and was told it was a part that needs to come from JHB so they could not hand back the car. How can a Ford dealership not carry parts? How is it acceptable that they have NO loan cars? How is it acceptable that this happens to a new car?
0
Replies (0)JW
Jo-Anne Wells
1 reviews | Active since Jan 2020
13 Aug 2019, 11:30
Ford Imperial car service
Hi, I am not one to write reviews and complain about companies publicly - I'd rather take it up with them personally which I will with Ford as well. I do feel like I need to share my experience with Imperial though. I feel like I was over charged for my car service and taken for a fool as a young woman taking her car in for a service, I am also not the first I have heard of at this dealership/car service center that this has happened to. It cost me R6525 which is the most I have hear of for a Ford service where nothing was repaired. Yes, the car is out of it's service plan but there was nothing exceptional about this service and nothing out of the ordinary was checked or completed. They claim to quote you upfront on what the service will cost in terms of what they need to change. I was only asked and quoted on bulbs and windscreen wipers which I was happy to replace there as I thought it was basic and I may as well do so since they didn't have to do anything else. However, upon fetching my vehicle they had replaced and completed much more work than what was relayed to me on the phone including spark plugs (at R302 each), air filters and oil. Total parts came to R3400 which I could've had done at a much lower cost elsewhere. Additionally, the wipers which cost R892 to replace are leaving lines on my windscreen when they 'clean' the glass. I will be going back to replace these. I asked them specifically to check my brakes. The team clearly hadn't taken my car for a drive as they said there was nothing wrong and the pads did not need to be replaced. A friend was driving my car after and he called out that i had to had my breaks checked the week after my service - ridiculous. This cost and what I received in return really pained me and makes me question Ford's value.
Helpful (0)
|Replies (0)JW
Jo-Anne Wells
1 reviews | Active since Jan 2020
13 Aug 2019, 11:30
Ford Imperial car service
Hi, I am not one to write reviews and complain about companies publicly - I'd rather take it up with them personally which I will with Ford as well. I do feel like I need to share my experience with Imperial though. I feel like I was over charged for my car service and taken for a fool as a young woman taking her car in for a service, I am also not the first I have heard of at this dealership/car service center that this has happened to. It cost me R6525 which is the most I have hear of for a Ford service where nothing was repaired. Yes, the car is out of it's service plan but there was nothing exceptional about this service and nothing out of the ordinary was checked or completed. They claim to quote you upfront on what the service will cost in terms of what they need to change. I was only asked and quoted on bulbs and windscreen wipers which I was happy to replace there as I thought it was basic and I may as well do so since they didn't have to do anything else. However, upon fetching my vehicle they had replaced and completed much more work than what was relayed to me on the phone including spark plugs (at R302 each), air filters and oil. Total parts came to R3400 which I could've had done at a much lower cost elsewhere. Additionally, the wipers which cost R892 to replace are leaving lines on my windscreen when they 'clean' the glass. I will be going back to replace these. I asked them specifically to check my brakes. The team clearly hadn't taken my car for a drive as they said there was nothing wrong and the pads did not need to be replaced. A friend was driving my car after and he called out that i had to had my breaks checked the week after my service - ridiculous. This cost and what I received in return really pained me and makes me question Ford's value.
0
Replies (0)DS
Daniel S
1 reviews | Active since Jan 2020
3 Aug 2019, 09:37
*****EXCELLENT SERVICE***** Imperial Ford Culemborg 2019
I just want Commend Patrcia Aploon for the *****EXCELLENT SERVICE***** She provided me when buying a vehicle at Imperial Ford Culemborg. She is such a warm and friendly person and goes far and beyond her duty to assist in making your experience with them as pleasant as possible. She is the senior sales consultant at the branch and is garenteed to be profesional and very accomadating to your needs as client. Keep up the *****EXCELLENT SERVICE***** Patricia I salute you for my experience with you ALL THE BEST AND MY GOD BLESS YOU ENDLESSY.
Helpful (0)
|Replies (0)DS
Daniel S
1 reviews | Active since Jan 2020
3 Aug 2019, 09:37
*****EXCELLENT SERVICE***** Imperial Ford Culemborg 2019
I just want Commend Patrcia Aploon for the *****EXCELLENT SERVICE***** She provided me when buying a vehicle at Imperial Ford Culemborg. She is such a warm and friendly person and goes far and beyond her duty to assist in making your experience with them as pleasant as possible. She is the senior sales consultant at the branch and is garenteed to be profesional and very accomadating to your needs as client. Keep up the *****EXCELLENT SERVICE***** Patricia I salute you for my experience with you ALL THE BEST AND MY GOD BLESS YOU ENDLESSY.
0
Replies (0)