Imperial truck drivers are rude

I was driving, preparing to make a left turn when a truck driver started reversing without warning. Despite nearby cars and taxis honking to alert him, he hit my vehicle before stopping.

I asked him not to leave as we needed to call the police, but he refused to cooperate. I sent my brother and uncle to the police station for help, but the driver left the scene and went into Pick n Pay to unload his items.

After waiting over an hour for the police, manager Gugu Xesha from pic n pay intervened, took my details, and said she would report the accident herself since the driver didn't care. She also took photos of my damaged car, providing essential support in this frustrating situation yet nothing has been done. I use this car to transport my son to school now I can't. The driver didn't want with his details I got the registration number ( KX08TS Gp) DT0096 and time of the accident 9am I would like imperial logistics to follow up and make the driver pay for this damage they took pics and all my details. My bumper and fender is broken the drivers doesn't close properly due to this accident . Besides taking my son to school I also transport kids with this car I had to stop for now meaning there's no income on my side parents will complain my car is a damaged. I called today asked for a follow up spoke to Tumisa and would like to know what action will be taken as my car is damaged. Driver told me this is small he will give me 500 I said no go fix the car see if ull get a bumper for 500 and paint and fix the fender with that. Please assist with this regard I am unemployed and rely on my car for an income