IL
Indlu Living
Claimed Business
IL
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Indlu Living
Indlu Living has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Indlu Living across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencehM
herman M
1 reviews | Active since Jan 2020
2 Feb 2026, 09:26
63 Oribi Street
I am based at 63 Oribi Street and have had a horrible experience. I would not recommend this property to anyone, as we frequently have no electricity due to the property manager failing to load units.
Helpful (0)
|Replies (0)CN
Collen N
1 reviews | Active since Jan 2020
11 Mar 2025, 02:12
They don't refund rental deposit
I moved out End of January. It all began when the main electricity box was ******. I reported the issue to the flat agent, Miss P, at Indlu Living. Unfortunately, they were unable to fix the problem or find me a new place to stay. I had to go without electricity for a week and a half until the landlord took matters into their own hands and restored power by bypassing cables (not the most honest move). That's when I made the decision to let the Indlu agent know that I would be moving out. The main reason for my departure was the *****ulent activity, as I didn't want to be associated with such behavior. However, the day before I left, they mentioned that I wouldn't be getting a refund on my rent due to short notice. It slipped their mind that I never even signed a lease when I first moved in.
Helpful (0)
|Replies (0)CN
Collen N
1 reviews | Active since Jan 2020
11 Mar 2025, 02:12
They don't refund rental deposit
I moved out End of January. It all began when the main electricity box was ******. I reported the issue to the flat agent, Miss P, at Indlu Living. Unfortunately, they were unable to fix the problem or find me a new place to stay. I had to go without electricity for a week and a half until the landlord took matters into their own hands and restored power by bypassing cables (not the most honest move). That's when I made the decision to let the Indlu agent know that I would be moving out. The main reason for my departure was the *****ulent activity, as I didn't want to be associated with such behavior. However, the day before I left, they mentioned that I wouldn't be getting a refund on my rent due to short notice. It slipped their mind that I never even signed a lease when I first moved in.
0
Replies (0)KM
Kabelo M
1 reviews | Active since Jan 2020
19 Dec 2024, 10:48
****en skelems, that take your money and make you run around for your own money
The service is ****en poor, I had to fix my door when I arrived and yet I paid full deposit, was promised that the geyser is working but that is just a trick they use. I have moved out of the premises last month, gave in my notice during November. I have received my deposit, I have been calling Sharon and holly and now they have their phones off, they keep telling me that a ticket has been logged. They are giving me stinking and unprofessional and attitude for my own money.
Helpful (0)
|Replies (0)KM
Kabelo M
1 reviews | Active since Jan 2020
19 Dec 2024, 10:48
****en skelems, that take your money and make you run around for your own money
The service is ****en poor, I had to fix my door when I arrived and yet I paid full deposit, was promised that the geyser is working but that is just a trick they use. I have moved out of the premises last month, gave in my notice during November. I have received my deposit, I have been calling Sharon and holly and now they have their phones off, they keep telling me that a ticket has been logged. They are giving me stinking and unprofessional and attitude for my own money.
0
Replies (0)BM
Bongani M
1 reviews | Active since Jan 2020
11 Dec 2024, 14:45
Indlu Living Management Team
Subject: Urgent Request for a Meeting and Immediate Attention to Multiple Issues 69 Van Riebeck Street ,Glen Austin .Midrand Dear Indlu Living Management Team, I am writing this email to formally express my deep concerns regarding the management and upkeep of the property where I reside. This is a matter of urgency that requires immediate attention and a meeting with the higher management to address multiple grievances. 1. Closure of Facilities Without Notice I was disappointed to see the recent notice regarding the indefinite closure of the swimming pool and surrounding area. Facilities like the pool and clubhouse were a major attraction when I decided to move here, given the isolated location. Shutting them down without prior communication demonstrates a lack of respect for us as paying tenants. In recent months, similar restrictions have been imposed without explanation, including locking the clubhouse. These decisions make it feel as though tenants are being micromanaged and stripped of basic recreational amenities. It would have been appropriate to call a meeting to explain these decisions and seek our input. 2. Lack of Response to Maintenance Issues Several maintenance concerns have been repeatedly raised but remain unresolved: • Electricity Issues: Frequent outages during rainstorms have not been addressed. • Geysers Not Working: Units 7, 8, and 12 have been without hot water for three days. • Leaking Toilets: My toilet has been leaking since January, and despite reporting it, no action has been taken. • Air Conditioning: Units are blowing hot air because they have never been serviced. • Rats and Pest Control: There is a rat infestation in the yard and ceilings, with no pest control measures in place. • Unkempt Yard: The yard is only cleaned occasionally, leading to an unhygienic environment. 3. Insufficient Security Measures Considering the high crime rate in Glen Austin, it is unacceptable that there is no armed response security for the property. This puts all tenants at risk, and yet it does not seem to be a priority for management. 4. Disregard for Tenant Concerns Despite multiple reports and complaints, the management has consistently failed to respond or resolve issues promptly. Decisions like closing amenities are prioritized over basic maintenance and tenant satisfaction. 5. ************** and Lack of Respect It has become apparent that management treats us as if we are in a subsidized facility or less deserving of proper service. Many of us are professionals and businesspeople who pay rent to live in a space that should reflect the standards we were promised. Request for Action I urge you to: 1. Convene an urgent meeting with tenants, including the property owner and higher management, to address our concerns. 2. Reassess and justify the closure of the pool and clubhouse. 3. Immediately attend to the unresolved maintenance issues mentioned above. 4. Implement proper pest control and security measures for the safety and well-being of tenants. 5. Improve communication and transparency in decision-making processes moving forward. Conclusion We are not asking for more than what we were promised when we chose to rent here. It is unacceptable to impose restrictions without providing proper explanations or addressing existing grievances. Please confirm receipt of this email and provide a response outlining the steps you will take to resolve these issues. Failure to address these matters promptly will leave tenants with no choice but to escalate the situation further. Yours sincerely
Helpful (0)
|Replies (0)BM
Bongani M
1 reviews | Active since Jan 2020
11 Dec 2024, 14:45
Indlu Living Management Team
Subject: Urgent Request for a Meeting and Immediate Attention to Multiple Issues 69 Van Riebeck Street ,Glen Austin .Midrand Dear Indlu Living Management Team, I am writing this email to formally express my deep concerns regarding the management and upkeep of the property where I reside. This is a matter of urgency that requires immediate attention and a meeting with the higher management to address multiple grievances. 1. Closure of Facilities Without Notice I was disappointed to see the recent notice regarding the indefinite closure of the swimming pool and surrounding area. Facilities like the pool and clubhouse were a major attraction when I decided to move here, given the isolated location. Shutting them down without prior communication demonstrates a lack of respect for us as paying tenants. In recent months, similar restrictions have been imposed without explanation, including locking the clubhouse. These decisions make it feel as though tenants are being micromanaged and stripped of basic recreational amenities. It would have been appropriate to call a meeting to explain these decisions and seek our input. 2. Lack of Response to Maintenance Issues Several maintenance concerns have been repeatedly raised but remain unresolved: • Electricity Issues: Frequent outages during rainstorms have not been addressed. • Geysers Not Working: Units 7, 8, and 12 have been without hot water for three days. • Leaking Toilets: My toilet has been leaking since January, and despite reporting it, no action has been taken. • Air Conditioning: Units are blowing hot air because they have never been serviced. • Rats and Pest Control: There is a rat infestation in the yard and ceilings, with no pest control measures in place. • Unkempt Yard: The yard is only cleaned occasionally, leading to an unhygienic environment. 3. Insufficient Security Measures Considering the high crime rate in Glen Austin, it is unacceptable that there is no armed response security for the property. This puts all tenants at risk, and yet it does not seem to be a priority for management. 4. Disregard for Tenant Concerns Despite multiple reports and complaints, the management has consistently failed to respond or resolve issues promptly. Decisions like closing amenities are prioritized over basic maintenance and tenant satisfaction. 5. ************** and Lack of Respect It has become apparent that management treats us as if we are in a subsidized facility or less deserving of proper service. Many of us are professionals and businesspeople who pay rent to live in a space that should reflect the standards we were promised. Request for Action I urge you to: 1. Convene an urgent meeting with tenants, including the property owner and higher management, to address our concerns. 2. Reassess and justify the closure of the pool and clubhouse. 3. Immediately attend to the unresolved maintenance issues mentioned above. 4. Implement proper pest control and security measures for the safety and well-being of tenants. 5. Improve communication and transparency in decision-making processes moving forward. Conclusion We are not asking for more than what we were promised when we chose to rent here. It is unacceptable to impose restrictions without providing proper explanations or addressing existing grievances. Please confirm receipt of this email and provide a response outlining the steps you will take to resolve these issues. Failure to address these matters promptly will leave tenants with no choice but to escalate the situation further. Yours sincerely
0
Replies (0)NM
Nozibele M
1 reviews | Active since Jan 2020
10 Dec 2024, 18:18
Bad service and ******
**** place I’d never recommend I’m currently staying in one of their properties in Glen Austin , their treatment towards tenant is bad. The property is not being cleaned, the pool in this heat is being locked so that we don’t have access to the swimming pool whereas it was one of the attractions that lured us to the place , they are so ****** and not respecting tenants. You’ll call for maintenance until Jesus come back my toile have been leaking since January , other tenants don’t have hot water is over a week now.
Helpful (0)
|Replies (0)NM
Nozibele M
1 reviews | Active since Jan 2020
10 Dec 2024, 18:18
Bad service and ******
**** place I’d never recommend I’m currently staying in one of their properties in Glen Austin , their treatment towards tenant is bad. The property is not being cleaned, the pool in this heat is being locked so that we don’t have access to the swimming pool whereas it was one of the attractions that lured us to the place , they are so ****** and not respecting tenants. You’ll call for maintenance until Jesus come back my toile have been leaking since January , other tenants don’t have hot water is over a week now.
0
Replies (0)