CN
Collen N
Active since Aug 2019
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
They don't refund rental deposit
I moved out End of January. It all began when the main electricity box was ******. I reported the issue to the flat agent, Miss P, at Indlu Living. Unfortunately, they were unable to fix the problem or find me a new place to stay. I had to go without electricity for a week and a half until the landlord took matters into their own hands and restored power by bypassing cables (not the most honest move). That's when I made the decision to let the Indlu agent know that I would be moving out. The main reason for my departure was the *****ulent activity, as I didn't want to be associated with such behavior. However, the day before I left, they mentioned that I wouldn't be getting a refund on my rent due to short notice. It slipped their mind that I never even signed a lease when I first moved in.
0 replies
46 months ago
MTN poor customer service.
I paid my account in MTN store (Hyperama) on the 30th June, today is the 5th July but still my account is not updated. They keep suspending my line due to non payment even customer care is unable to help. I went to MTN mall of Africa for assistance, they told me that they updated but still my line was suspended. What is disgusting is that even after reporting the problem they call the customers for update. I had to drive plus 30km the shop I made payment but unfortunately they could not help because it's not the branch problem, it's MTN system fault. If you are still thinking of having an account with MTN, think again
0 replies
78 months ago
They're a nightmare
I sent them a quote two weeks ago till today they never replied. Very bad service
315 replies
78 months ago
Melrose arch service centre
A week after buying Huawei y7 2019 it started to freeze auto press back button, thanks to melrose arch service centre. I received a good customer service, in an hour my phone was fixed on warranty. #BlackFriday
0 replies
79 months ago
Hauwei y7 2019 is worse device I ever had.
I bought this device on the 28th September 2019, within a week and half it was starting to automatically press back button and freezing. I contacted Hauwei customer service they advised me to clear cache and factory reset, I did but surprisingly the device started escalating the freezing problem. Now Huawei is advising me to book it in, guys it's frustrating because I'm starting my exams and I can't afford to survive without a phone. If you still thinking of buying this problem device please don't or else you will be frustrated.
0 replies
82 months ago
Poor customer service
Multichoice stop abusing your customers. i called customer service for help they told me they'll log a complain since they cannot solve my issue and in 48 hours someone from multichoice will give me a call to solve my matter(that was 27th July) but till today 03 August they ddnt bother. Fine I called them again yesterday 02 August for the total due payment, I was told R288,79 including insurance, last month grace period access and activation. After making payment I asked the consultant to activate my service, surprisingly she told me that I still owe another R35 for activation. I challenged her based on her previous statements but she told me there's nothing she can do simply because she's at work, to avoid consuming my airtime for nothing I paid that amount but my service was not activated. I had to call them again for activation the Consultant now came with new excuse which was their system is down she cannot help me, then I had to be furious and challenged her statement based on all the calls I made since the 27th then she said please hold line I'll get back to you but she never came back till I hug up. Honestly I'm angry. My service is still off and if we skip our payment due date you guys charge us but if your system it's down and we can't receive your service you guys does not refund us. Your customer service is poor
105 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)