Bring back my money!

I have had no interaction or experience with this company, ever. However, my account is being debited every month since beginning this year & I'm sick of it. This month the debit amounted to R400 therefore I had to contact them directly for a reversal as my bank couldn't do it. You had better do something about this, i can't afford to loose money during this lockdown period as it's no work no pay & every cent counts. I'm very upset with Inside Active.