This is predatory and underhanded behaviour. Don’t trust them simply because they operate at your workplace.

In 2023, I took out a one‑year contract with Zenzele Fitness at my workplace. That contract has since lapsed, and Inside Active took over the facilities thereafter. Despite this, they continued to bill me after the contract had ended. I called to explain that my agreement was with the previous company, not with Inside Active, and that my one‑year contract had expired. I was told the issue would be resolved. Instead, my details were handed over to Vericredit debt collectors, which now puts my credit score at risk all because I joined a gym at work.