IM
Instant Money
Unclaimed Business
IM
Instant Money
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
5(0%)
4(0%)
3(33.3%)
2(0%)
1(66.7%)
Frequently Asked Questions About Instant Money
Instant Money has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Instant Money across 13 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Sphelelo M
1 reviews | Active since Jan 2020
2 Sept 2025, 06:59
Instant money app unblock
Why can't I just unblock my instant money app in it than to go online
Helpful (0)
|Replies (0)SM
Sphelelo M
1 reviews | Active since Jan 2020
2 Sept 2025, 06:59
Instant money app unblock
Why can't I just unblock my instant money app in it than to go online
0
Replies (0)mM
muriel M
1 reviews | Active since Jan 2020
20 Aug 2025, 22:17
On Saturday I have won the money, I did cash out though Standard instant money
On Saturday I have won the money, I did cash out though Standard instant money. On 18th August Sunday I went collect it at ATM, I put in my pin code and voucher number ,the machine says the money withdrawn,I would like they shouldn't send us the pin ,we will create our own pin
Helpful (0)
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muriel M
1 reviews | Active since Jan 2020
20 Aug 2025, 22:17
On Saturday I have won the money, I did cash out though Standard instant money
On Saturday I have won the money, I did cash out though Standard instant money. On 18th August Sunday I went collect it at ATM, I put in my pin code and voucher number ,the machine says the money withdrawn,I would like they shouldn't send us the pin ,we will create our own pin
0
Replies (0)BM
Boysie M
1 reviews | Active since Jan 2020
25 Jul 2025, 10:10
R500 Voucher Vanished — ATM says "Voucher has been Redeemed!?"
I recently made a withdrawal to Instant Money for R500, but when I try to redeem it - it says voucher used. I try to contact Autoserv/InstantMoney but it just eats through R100 of airtime in about 7 minutes holding for assistance when I call. Honestly this error is time costly because it takes a second for the ATM to reject itnd claim its "used/redeemed" and now my money takes days to return? Can someone assist me please. Thank you
Helpful (0)
|Replies (0)BM
Boysie M
1 reviews | Active since Jan 2020
25 Jul 2025, 10:10
R500 Voucher Vanished — ATM says "Voucher has been Redeemed!?"
I recently made a withdrawal to Instant Money for R500, but when I try to redeem it - it says voucher used. I try to contact Autoserv/InstantMoney but it just eats through R100 of airtime in about 7 minutes holding for assistance when I call. Honestly this error is time costly because it takes a second for the ATM to reject itnd claim its "used/redeemed" and now my money takes days to return? Can someone assist me please. Thank you
0
Replies (0)MS
CM
Candy M
1 reviews | Active since Jan 2020
15 Oct 2024, 11:36
Standard bank
I have downloaded the app I have now send numerous emails no one is responding I want to do a withdrawal worst service ever if I get this sorted I will definitely delete the app I would not recommend anyone to use the instant money app #standardbank
Helpful (0)
|Replies (0)CM
Candy M
1 reviews | Active since Jan 2020
15 Oct 2024, 11:36
Standard bank
I have downloaded the app I have now send numerous emails no one is responding I want to do a withdrawal worst service ever if I get this sorted I will definitely delete the app I would not recommend anyone to use the instant money app #standardbank
0
Replies (0)WS
William S
1 reviews | Active since Jan 2020
23 Sept 2021, 06:50
Terrible Service Experience
After, I received an instant money voucher from a friend and experienced issues with the voucher due to entering an incorrect pin several times, I decided to contact IM call centre for assistance and I spoke to a guy named Sipho. This guy was rude and impatient and even spoke over me and refused to listen to what I was trying to tell him.
Helpful (0)
|Replies (0)WS
William S
1 reviews | Active since Jan 2020
23 Sept 2021, 06:50
Terrible Service Experience
After, I received an instant money voucher from a friend and experienced issues with the voucher due to entering an incorrect pin several times, I decided to contact IM call centre for assistance and I spoke to a guy named Sipho. This guy was rude and impatient and even spoke over me and refused to listen to what I was trying to tell him.
0
Replies (0)TT
Tholoana T
1 reviews | Active since Jan 2020
19 Feb 2021, 19:35
Game Instant Money Transfer
Today I've send the money using someone cell no because my phone was of at Game Carnival Mall. After 10 minutes when I call the person which I've sent money to the phone is on voice mail but I haven't given the person pin number to withdraw money. So decided to went back to Game with my receipt as a proof of my transaction and my ID to get my money back but only to find out the money has been withdrawn without a pin. So point is how can money be withdrawn without the pin. Also how can game can't help me with the receipt and ID showing that I'm the person deposited the money.
Helpful (0)
|Replies (0)TT
Tholoana T
1 reviews | Active since Jan 2020
19 Feb 2021, 19:35
Game Instant Money Transfer
Today I've send the money using someone cell no because my phone was of at Game Carnival Mall. After 10 minutes when I call the person which I've sent money to the phone is on voice mail but I haven't given the person pin number to withdraw money. So decided to went back to Game with my receipt as a proof of my transaction and my ID to get my money back but only to find out the money has been withdrawn without a pin. So point is how can money be withdrawn without the pin. Also how can game can't help me with the receipt and ID showing that I'm the person deposited the money.
0
Replies (0)NM
NELISWA M
1 reviews | Active since Jan 2020
2 Oct 2020, 12:45
PEP Stores and ABSA BANK instant money a scam that's taking from the poor of the poorest.
On the 29th of September 2020 , i sent money through PEP Instant money transfer. The person that i was sending it to went to withdraw it on the 01st October 2020 in PEP STORES ,NGQELENI only to be told by the teller the money had been withdrawn .She was then given a call centre number by the same teller for me to call the number after which i was told the same thing by the call centre agent that the money had been withdrawn the same day at 11:38 a.m from an ABSA ATM in NGQELENI. I then requested the ref number for my call and the call centre lady said she can only give me her first name for security reasons. That surprised me because the same ATM was offline according to my niece hence she went to withdraw inside the shop(PEP).Can you please assist me in getting my money back as i have been a victim of Pep stores and ABSA Bank scam. A whole R1000.00 is really not a joke.
Helpful (0)
|Replies (0)NM
NELISWA M
1 reviews | Active since Jan 2020
2 Oct 2020, 12:45
PEP Stores and ABSA BANK instant money a scam that's taking from the poor of the poorest.
On the 29th of September 2020 , i sent money through PEP Instant money transfer. The person that i was sending it to went to withdraw it on the 01st October 2020 in PEP STORES ,NGQELENI only to be told by the teller the money had been withdrawn .She was then given a call centre number by the same teller for me to call the number after which i was told the same thing by the call centre agent that the money had been withdrawn the same day at 11:38 a.m from an ABSA ATM in NGQELENI. I then requested the ref number for my call and the call centre lady said she can only give me her first name for security reasons. That surprised me because the same ATM was offline according to my niece hence she went to withdraw inside the shop(PEP).Can you please assist me in getting my money back as i have been a victim of Pep stores and ABSA Bank scam. A whole R1000.00 is really not a joke.
0
Replies (0)