Insurance Zone are fraudsters , white mlungu took advantage of us

I am suprised they call themselves an insurance company. I was involved in a car accident with an old man. He admitted he was on the wrong as the traffic light was green for us when he tried to make a turn while we re oncoming and crushed into our mazda

From the onset he said he was going to take responsibility, that made me and my husband relax as he was an old frail man who could be in his late 60's and didn't think we will need a witness, or there will be change of events. He got us in contact with his insurance and a lady called Desiree was supposed to assist us.

It took them full 2 months to come and do their assessment, after which they also told us to get 2 quotation. After the assessment to my suprise their conclusion was that their client was not responsible although he drove into our car while we had the right of way and the robot was green. They claimed that green robot doesn't mean we shouldn't observe and we were supposed to have observed when their client was making a right turn without checking the incoming car's which had a right of way.

I don't understand how they have the nerve to give such conclusion when their client has admitted guilt, I have tried to get their client to compensate us as he said he was in the wrong but he cant make his insurance pay.

Unfortunately we are not insured and we don't have an insurance to claim on our behalf. We are just suprised how this mlungu played along for 3 months and acted like he was willing to take accountability and now he is not even answering our calls.