Incompetent Call Centre Agent

<p>I'm so frustrated with debt busters at the moment! I've had my Policy paid for by Hollard after I was retrenched. On 10 May I informed Malieka at Insurance busters that I'm employed again. I get an email from Raeez Rutledge at debtbusters asking me for my banking details as my payment method is set to EFT. His email to me reads: This may have changed when you got retrenched and your credit life insurance took over your payments. Unfortunately I can't change your payment method without the debit order mandate form. I have looked at your documents on our system and I couldn't find a copy there either.</p> <p>Now what happened to my banking details when I signed up with Debtbusters? This is UNACCEPTABLE! RAEEZ is repeating himself like a parrot, I don't ever want to deal with him. I've asked him for his managers email/contact details. </p> <p>Seems to me like managers at Debtbusters are too afraid to deal with customers!! What client service is that? This is clearly not complying with TCF.</p> <p>NOW I WANT A MANAGER TO CALL ME to sort out this ****! If you guys cannot re-instate my banking details to debit my personal account in time for the 25th of this month I'm taking my business elsewhere. </p>