Mr N.D.Pillay

I.D number 6501025200081 This company is the worst company to take out insurance I put in a claim on the 27th November for my roof been damaged by a sever hail storm , they sent 2 accessors to assess the damage on different days. the first assessor went on the roof took photos and said he knows a little about building , and wrote his report regarding the damage , they was not happy with the report , the second two guys came and done the inspection from a building company , they deal with , also wrote a report and sent the photos to Intergisure , they took 3 weeks to come back to me ,saying it looks like wear and tear and gradual causes , but will send the photos to the insurance company and come back to me the next week with an outcome . today is the 14th January 2025 and no one has called me. Firstly my roof was sealed from the ridge coming down about 2 months before the storm , there was very heavy rains and there was no leaks . secondly I had my own contractor to assess the damage and repair the roof his report was the Havey winds , the hail damage that caused the water to flood my house , I got the damaged tiles from the hail stones . the wind moved the tiles causing the storm water to get into the house, my question is must i do maintenance every hour , every day , every week and also repair any storm damage . act of nature , was also told water can come from anywhere , it has its exits This company has not phoned and gave me any answers , we had rains after the storm and it caused more damage to my house , I had to fix the roof I will never ever recommend this company to anyone , they are very bad news and hate paying for claims , but every month my money was taken out from my account on time