IUA Business Solutions
1.3|514 reviews
EJ
Eva J
1 reviews | Active since Member
27 Jan 2026, 12:42
Below poor service.
The not so nice individuals I had to communicate with via email and phone has no client service, lack empathy and has no emotional intelligence.
Seeing that their policy states that only the policy holder can communicate with them, I will let my 76 year old half deaf with poor eyesight mom call them so that she can cancel her policy.
Helpful (0)
Replies (1)0
Replies (1)IUA Business Solutions's replyOfficial
27 Jan 2026, 12:57Dear Eva
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that we tried to contact you however we were unsuccessful. Please provide us with the policy holder's ID number / policy number so we may further assist.
Kind Regards,
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that we tried to contact you however we were unsuccessful. Please provide us with the policy holder's ID number / policy number so we may further assist.
Kind Regards,
IUA COMPLAINTS TEAM
Best regards,
IUA Business Solutions's reply27 Jan 2026, 12:57
Official
Dear Eva
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that we tried to contact you however we were unsuccessful. Please provide us with the policy holder's ID number / policy number so we may further assist.
Kind Regards,
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that we tried to contact you however we were unsuccessful. Please provide us with the policy holder's ID number / policy number so we may further assist.
Kind Regards,
IUA COMPLAINTS TEAM
Best regards,