Nightmare from J cell BAR COMPANY

I'm very fed-up wit how I've been treated for past 2months without a device.1stly.my replaced device was booked in 4 repairs on the 4th after spending 21days without a device it came back Worse. I had 2 do all follow ups. ever since I've been not connected. Simone either swaps wit a worse phone or a device full of scratches' don't understand why can't they replace wit a Brand new because they them selves can proof that every device they send has too many fault. j cell bar is unprofessional company. Not taking care of their clients and have a don't care attitude. I'm sick n tired of them.my life has been on stand still for months now, and it still going on. I contacted speak out for assistance to expose them in national television n I am contacting few media paper for a story. With all the email communication ever since from the 4th.Even the device they gave me the speaker is not working - how unprofessional for a big company like that's. If they cant make it up for a simple cell phone that's means there's more bigger thing that they rob people with.im tired and angry.