JA
Jackson and Black Tyger
Unclaimed Business
JA
Jackson and Black Tyger
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Jackson and Black Tyger
Jackson and Black Tyger has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Jackson and Black Tyger across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMO
Michelle O
1 reviews | Active since Jan 2020
2 Nov 2025, 06:55
Excellent service and delicious food
Really lovely place. We have been there twice now - the first time was for a standard family dinner after a show. The staff were lovely - friendly, kind and helpful. The food was superb. The second time was for a birthday dinner for my teen son and his friends. I made a booking via email and, despite a number of changes to the booking by me on the morning of the event, everything was set up perfectly and ready for us upon arrival. The staff were friendly and attentive, the food was again really good, and they even went above and beyond by treating my son to a specially decorated plate with a bowl of ice cream as a surprise birthday treat. I definitely recommend this place and think we might very well have found our new favorite family restaurant.
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Michelle O
1 reviews | Active since Jan 2020
2 Nov 2025, 06:55
Excellent service and delicious food
Really lovely place. We have been there twice now - the first time was for a standard family dinner after a show. The staff were lovely - friendly, kind and helpful. The food was superb. The second time was for a birthday dinner for my teen son and his friends. I made a booking via email and, despite a number of changes to the booking by me on the morning of the event, everything was set up perfectly and ready for us upon arrival. The staff were friendly and attentive, the food was again really good, and they even went above and beyond by treating my son to a specially decorated plate with a bowl of ice cream as a surprise birthday treat. I definitely recommend this place and think we might very well have found our new favorite family restaurant.
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Anonymous
1 reviews | Active since Jan 2020
16 Jul 2024, 07:56
Not impressed
I decided to treat myself to a Friday lunch at Jackson and Black, Tygervalley and had the Rump and braaibroodjie combo lunch special. This was a spur of the moment decision as I normally go to the Boer and butcher in Durbanville for a nice piece of steak. (so worth it) I was very disappointed in what I received, the meat was definitely not A grade and it was full of tendons which made it hard to cut. The braaibroodjie was a real let-down. Cheese spread with fried onion and pieces of tomato :( Was actually so disgusted that I have waisted R180.00
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Anonymous
1 reviews | Active since Jan 2020
16 Jul 2024, 07:56
Not impressed
I decided to treat myself to a Friday lunch at Jackson and Black, Tygervalley and had the Rump and braaibroodjie combo lunch special. This was a spur of the moment decision as I normally go to the Boer and butcher in Durbanville for a nice piece of steak. (so worth it) I was very disappointed in what I received, the meat was definitely not A grade and it was full of tendons which made it hard to cut. The braaibroodjie was a real let-down. Cheese spread with fried onion and pieces of tomato :( Was actually so disgusted that I have waisted R180.00
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Rob R
1 reviews | Active since Jan 2020
9 Jul 2024, 08:20
Waitress seems lost without the manager's assistance :(
Last night we visited Jackson and Black in Belville and the service was appalling to say the least! Ashleigh who was supposed to be the waitress seemed to be all over the place and if it was not for the gentleman in front who assisted her we probably would never have gotten our order. Confused regarding how things operates at this restaurant as I have never seen a manager run after an individual like that. Hopefully she is new and that her abilities to do her job improves in time. Other than that the food was outstanding regardless of the girl who took our order and seemed lost most of the time unfortunately. Will return, but definitely a different waiter please.
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Rob R
1 reviews | Active since Jan 2020
9 Jul 2024, 08:20
Waitress seems lost without the manager's assistance :(
Last night we visited Jackson and Black in Belville and the service was appalling to say the least! Ashleigh who was supposed to be the waitress seemed to be all over the place and if it was not for the gentleman in front who assisted her we probably would never have gotten our order. Confused regarding how things operates at this restaurant as I have never seen a manager run after an individual like that. Hopefully she is new and that her abilities to do her job improves in time. Other than that the food was outstanding regardless of the girl who took our order and seemed lost most of the time unfortunately. Will return, but definitely a different waiter please.
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Mark H
1 reviews | Active since Jan 2020
26 Jun 2024, 02:37
Not what was ordered and meat was tough
Was embarrassed, at first, that my brother in law gave such a poor tip, however that was his way of complaining and fair enough. We ordered 2 of the exact same steaks but they brought us two different steaks. I don’t know if it was a mix-up of orders (probably not coz we ordered different sides and those were exactly correct) or a deliberate switch to offload an unwanted steak, but he accepted his incorrect steak and it turned out to be very tough (so maybe that one had previously been rejected?) My way of objecting is to never come back, because please explain why they would do that? It’s really simple when we ordered two of the same steak. How can you get that wrong? That can’t be a genuine mistake, it’s a deliberate trick to offload something.
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Mark H
1 reviews | Active since Jan 2020
26 Jun 2024, 02:37
Not what was ordered and meat was tough
Was embarrassed, at first, that my brother in law gave such a poor tip, however that was his way of complaining and fair enough. We ordered 2 of the exact same steaks but they brought us two different steaks. I don’t know if it was a mix-up of orders (probably not coz we ordered different sides and those were exactly correct) or a deliberate switch to offload an unwanted steak, but he accepted his incorrect steak and it turned out to be very tough (so maybe that one had previously been rejected?) My way of objecting is to never come back, because please explain why they would do that? It’s really simple when we ordered two of the same steak. How can you get that wrong? That can’t be a genuine mistake, it’s a deliberate trick to offload something.
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Lara S
1 reviews | Active since Jan 2020
26 May 2024, 10:56
Service
Walked in. Waitress took us to our table and that was yhe last time I saw her. We waited 20 minutes and still no service at all. The other waiters and our waitresses passed our table a couple of times and would not even look at us. The place was not even half full. We left after 20 minutes and not one of the waitrons looked at us while we passed them including manager. A big no from me.
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Lara S
1 reviews | Active since Jan 2020
26 May 2024, 10:56
Service
Walked in. Waitress took us to our table and that was yhe last time I saw her. We waited 20 minutes and still no service at all. The other waiters and our waitresses passed our table a couple of times and would not even look at us. The place was not even half full. We left after 20 minutes and not one of the waitrons looked at us while we passed them including manager. A big no from me.
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Grant F
1 reviews | Active since Jan 2020
24 May 2024, 20:39
Made to pay R170 for “bread for the table”
Absolutely appalling service! Waited a whopping 2 hours for our food to arrive, only to be greeted with a bill that included a ridiculous R140 for a few slices of bread and R30 for butter to appease our hungry kids. When we raised this issue with the manager, their attitude was shockingly rude and unapologetic. As former regular patrons, we'll never set foot in this establishment again. Avoid at all costs!
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Grant F
1 reviews | Active since Jan 2020
24 May 2024, 20:39
Made to pay R170 for “bread for the table”
Absolutely appalling service! Waited a whopping 2 hours for our food to arrive, only to be greeted with a bill that included a ridiculous R140 for a few slices of bread and R30 for butter to appease our hungry kids. When we raised this issue with the manager, their attitude was shockingly rude and unapologetic. As former regular patrons, we'll never set foot in this establishment again. Avoid at all costs!
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Herman B
1 reviews | Active since Jan 2020
27 Aug 2023, 16:01
Glass shards on table
Before our arrival a waited broke a glass on our table it was not properly cleaned up and cut my daughter on her hand during drinking a ****tail. The manageress was extremely nonchalant, came back later to apologize. Imagine have your food like in my case a small piece of steak fell out of your plate and then eating it with glass shards....
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Herman B
1 reviews | Active since Jan 2020
27 Aug 2023, 16:01
Glass shards on table
Before our arrival a waited broke a glass on our table it was not properly cleaned up and cut my daughter on her hand during drinking a ****tail. The manageress was extremely nonchalant, came back later to apologize. Imagine have your food like in my case a small piece of steak fell out of your plate and then eating it with glass shards....
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Replies (0)