DE
Diamond Estates
Unclaimed Business
DE
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJH
Jonathan H
1 reviews | Active since Jan 2020
4 Aug 2020, 09:36
Satisfactory Resolution of Deposit
From experience I have learnt to have exceedingly low expectations of estate agents, and as a result was anxious about my deposit repayment when I vacated my unit. Karen Domaingo made a commitment to resolve the issues properly and they were resolved. I can only fault inadequate communication, and the process did take long, however I know there were specific issues which of necessity took time.
Helpful (0)
|Replies (0)JH
Jonathan H
1 reviews | Active since Jan 2020
4 Aug 2020, 09:36
Satisfactory Resolution of Deposit
From experience I have learnt to have exceedingly low expectations of estate agents, and as a result was anxious about my deposit repayment when I vacated my unit. Karen Domaingo made a commitment to resolve the issues properly and they were resolved. I can only fault inadequate communication, and the process did take long, however I know there were specific issues which of necessity took time.
0
Replies (0)AJ
Aron J
1 reviews | Active since Jan 2020
9 Mar 2016, 08:45
Terrible Management! Won't release DEPOSIT!
Diamond Estates, managed a property that I was renting from within the contract it states that they will pay back the deposit within 60 days. However, it has been 69 days where I have not received my rental deposit back, they do not respond to emails and do not give an update when they will send back the money.<br> <br>
Helpful (0)
|Replies (0)AJ
Aron J
1 reviews | Active since Jan 2020
9 Mar 2016, 08:45
Terrible Management! Won't release DEPOSIT!
Diamond Estates, managed a property that I was renting from within the contract it states that they will pay back the deposit within 60 days. However, it has been 69 days where I have not received my rental deposit back, they do not respond to emails and do not give an update when they will send back the money.<br> <br>
0
Replies (0)BT
Bruce T
1 reviews | Active since Jan 2020
17 Feb 2016, 13:27
Bad Service for customers
I have left our current rental through Diamond estates on 31st January 2016.<br> It has taken 2 weeks for Angie Koekemoer at Diamond Estates to report back on a immaculately clean & painted unit.<br> <br> Be aware that they are quick to take your deposit but when it comes to getting your money back there is no urgency. Even though they say this is when they will report back I think it is unnecessarily long process!<br> <br> I have paid my rent on time & in full without question while renting & I'm not sure how much money all the other people have but paying a deposit on a new place while waiting for your old deposit is extremely difficult & I just don't have that much money lying around.<br> <br> Get a better system & start realizing you are dealing with normal people!<br> It is unfair to sit with my deposit while I can't even buy food.<br> <br>
Helpful (0)
|Replies (0)BT
Bruce T
1 reviews | Active since Jan 2020
17 Feb 2016, 13:27
Bad Service for customers
I have left our current rental through Diamond estates on 31st January 2016.<br> It has taken 2 weeks for Angie Koekemoer at Diamond Estates to report back on a immaculately clean & painted unit.<br> <br> Be aware that they are quick to take your deposit but when it comes to getting your money back there is no urgency. Even though they say this is when they will report back I think it is unnecessarily long process!<br> <br> I have paid my rent on time & in full without question while renting & I'm not sure how much money all the other people have but paying a deposit on a new place while waiting for your old deposit is extremely difficult & I just don't have that much money lying around.<br> <br> Get a better system & start realizing you are dealing with normal people!<br> It is unfair to sit with my deposit while I can't even buy food.<br> <br>
0
Replies (0)