JML Towing HI CARE Roadside Assistance
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
If I could give this company a zero-star rating, I would. A man named Muhammed took full advantage of me when I was stuck in traffic with a flat tyre. As an elderly woman, confused and panicked, I was vulnerable — and they knew it. Instead of helping, he spoke over me, pretended to call my insurance, and said the towing would be free. That was a lie. Later, when I contacted my actual insurance, they confirmed they never approved any tow. I then called the company, only for them to demand payment for towing and storage — and worse, they tried to fix things that weren’t even broken jus
1 reviews | Active since Jan 2020
If I could give this company a zero-star rating, I would. A man named Muhammed took full advantage of me when I was stuck in traffic with a flat tyre. As an elderly woman, confused and panicked, I was vulnerable — and they knew it. Instead of helping, he spoke over me, pretended to call my insurance, and said the towing would be free. That was a lie. Later, when I contacted my actual insurance, they confirmed they never approved any tow. I then called the company, only for them to demand payment for towing and storage — and worse, they tried to fix things that weren’t even broken jus
1 reviews | Active since Jan 2020
Do not trust this towing service with your vehicle!!! Also do not trust them if they say your insurance sent them out even if they show you emails. It's blatant lies and a ploy to get your vehicle so they can **** you for storage fees probably. One of their employees will phone on the drivers phone claiming he is from your insurance and gave approval for pick up. They will also swear and shout at your insurance and threaten them that they would not allow another towing service to take your vehicle and interfere in your matters when an approved towing company arrives and try to get them to leave. They will try everything even when you have told them numerous times that you won't allow them to take your vehicle an already approved towing vehicle communicated from your insurance directly to you on your phone is on its way and that they can leave. Then the driver will start threatening you when he can't get your vehicle. Extremely unprofessional behavior. This is exactly the reason why there is stigma with towing vehicles and drivers.
1 reviews | Active since Jan 2020
Do not trust this towing service with your vehicle!!! Also do not trust them if they say your insurance sent them out even if they show you emails. It's blatant lies and a ploy to get your vehicle so they can **** you for storage fees probably. One of their employees will phone on the drivers phone claiming he is from your insurance and gave approval for pick up. They will also swear and shout at your insurance and threaten them that they would not allow another towing service to take your vehicle and interfere in your matters when an approved towing company arrives and try to get them to leave. They will try everything even when you have told them numerous times that you won't allow them to take your vehicle an already approved towing vehicle communicated from your insurance directly to you on your phone is on its way and that they can leave. Then the driver will start threatening you when he can't get your vehicle. Extremely unprofessional behavior. This is exactly the reason why there is stigma with towing vehicles and drivers.
1 reviews | Active since Jan 2020
JML/HIGHCARE HAS NOT ONLY OFFERED SERVICES TO MYSELF BUT TO A COMMUNITY AND WORKS OF ONLY A HIGH STANDARD.THEY ARE QUICK AND EFFICIENT AND ALWAYS WILL TO GO THE EXTRA MILE.FROM A PERSONAL CAPACITY AS A CUSTOMER I WAS STUCK ON THE ROAD AND CONTACTED LEENDERT WHO IS AN ACCIDENT MANAGER FOR JML/HIGHCARE TOWING,AND OF HIGH STATURE.HE ARRANGED AND ASSISTED FOR ME TO BE ASSISTED IN A VERY PROFESSIONAL MANNER.I WILL IN FUTURE ENDEAVOURS BE USING THERE SERVICES AGAIN.KINDLY PLEASE LEAVE YOUR CONTACT NUMBER SO THAT ONE OF THE MANAGEMENT OR STAFF COULD CONTACT YOU PERSONALLY BEFORE TAKING TO SOCIAL MEDIA AND DEFAMING THIS WONDERFUL COMPANY.I HAVE HAD NOTHING BUT GREAT SERVICE COME FROM THIS COMPANY.
1 reviews | Active since Jan 2020
JML/HIGHCARE HAS NOT ONLY OFFERED SERVICES TO MYSELF BUT TO A COMMUNITY AND WORKS OF ONLY A HIGH STANDARD.THEY ARE QUICK AND EFFICIENT AND ALWAYS WILL TO GO THE EXTRA MILE.FROM A PERSONAL CAPACITY AS A CUSTOMER I WAS STUCK ON THE ROAD AND CONTACTED LEENDERT WHO IS AN ACCIDENT MANAGER FOR JML/HIGHCARE TOWING,AND OF HIGH STATURE.HE ARRANGED AND ASSISTED FOR ME TO BE ASSISTED IN A VERY PROFESSIONAL MANNER.I WILL IN FUTURE ENDEAVOURS BE USING THERE SERVICES AGAIN.KINDLY PLEASE LEAVE YOUR CONTACT NUMBER SO THAT ONE OF THE MANAGEMENT OR STAFF COULD CONTACT YOU PERSONALLY BEFORE TAKING TO SOCIAL MEDIA AND DEFAMING THIS WONDERFUL COMPANY.I HAVE HAD NOTHING BUT GREAT SERVICE COME FROM THIS COMPANY.
1 reviews | Active since Jan 2020
JML / Hi Care Towing has given excellent service to the entire community. Leenderd is a excellent managers. Shy don't you give me your name and contact details so I can get management or the senior directors to contact you in this matter as I know with personal experience they will sort it out ASAP. You could also have contacted the offices as Hi Care's contact details is on Google. So why did you not take it further and contact management why go make such a amazing company's name bad on this platform of you didn't even bother to make a effort to sort it out yourself? Kind regards Cindy Lee
1 reviews | Active since Jan 2020
JML / Hi Care Towing has given excellent service to the entire community. Leenderd is a excellent managers. Shy don't you give me your name and contact details so I can get management or the senior directors to contact you in this matter as I know with personal experience they will sort it out ASAP. You could also have contacted the offices as Hi Care's contact details is on Google. So why did you not take it further and contact management why go make such a amazing company's name bad on this platform of you didn't even bother to make a effort to sort it out yourself? Kind regards Cindy Lee
1 reviews | Active since Jan 2020
I will never ever let this guys tow my car. The moved it from my house in Alberton to a Mechanic. The damaged my bumper. When I complained the driver said I must phone his Boss Lenderd. Lendert is extremely root and unhelpfull. He told me my moms #$%# and that he will get the owner to phone me. Its over two weeks and still no call the owner. How do a company employ people like this. They the face and voice of your business
1 reviews | Active since Jan 2020
I will never ever let this guys tow my car. The moved it from my house in Alberton to a Mechanic. The damaged my bumper. When I complained the driver said I must phone his Boss Lenderd. Lendert is extremely root and unhelpfull. He told me my moms #$%# and that he will get the owner to phone me. Its over two weeks and still no call the owner. How do a company employ people like this. They the face and voice of your business
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