Joe Soap Car Wash
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Joe Soap Car Wash
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Dayna K
1 reviews | Active since Jan 2020
5 Apr 2026, 08:48
Poor service at Joe Soap Car Wash Canal Walk
I dropped my car off at 3pm, spent time at the mall and collected my vehicle at 8pm. I paid over R400 for the car wash. This morning I noticed my wheels were not cleaned fully and found more pots where the vehicle was not fully cleaned. This is nonsense service and I would like compensation as I will need to pay another car wash to finish the job your staff didnt do.
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Dayna K
1 reviews | Active since Jan 2020
5 Apr 2026, 08:48
Poor service at Joe Soap Car Wash Canal Walk
I dropped my car off at 3pm, spent time at the mall and collected my vehicle at 8pm. I paid over R400 for the car wash. This morning I noticed my wheels were not cleaned fully and found more pots where the vehicle was not fully cleaned. This is nonsense service and I would like compensation as I will need to pay another car wash to finish the job your staff didnt do.
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Erin Leonard-Shine
1 reviews | Active since Jan 2020
28 Mar 2026, 14:03
They will break your car
Do NOT use them!!! I'm currently sitting with a car that won't lock. Won't turn on. They told me they had to jump my car before I left because some cars don't like having their doors open for long. I thought it was weird but I was driving from Canal Walk to Brackenfell so figured theres more than enough time for the battery to charge. On the way out my steering wheel jerked and a light came on saying "ABS service required!" But this went away after a couple of seconds.. I stopped off at the shops and my car wont lock. Won't turn on. And they didnt even do a good job cleaning it!!!! Dont use this wash! Currently waiting for roadside assistance
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Erin Leonard-Shine
1 reviews | Active since Jan 2020
28 Mar 2026, 14:03
They will break your car
Do NOT use them!!! I'm currently sitting with a car that won't lock. Won't turn on. They told me they had to jump my car before I left because some cars don't like having their doors open for long. I thought it was weird but I was driving from Canal Walk to Brackenfell so figured theres more than enough time for the battery to charge. On the way out my steering wheel jerked and a light came on saying "ABS service required!" But this went away after a couple of seconds.. I stopped off at the shops and my car wont lock. Won't turn on. And they didnt even do a good job cleaning it!!!! Dont use this wash! Currently waiting for roadside assistance
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shirley T
1 reviews | Active since Jan 2020
25 Jan 2026, 14:55
Stay away!!! It’s unsafe
The worst experience ever. I complained that the car isn’t clean, inside and out. The manager and her whole team ganged up, verbally abusing me and my family. Some of the staff members physically threatened us. I will lodge a complaint at the centre management, this place is unsafe and they don’t provide the service you paid for.
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shirley T
1 reviews | Active since Jan 2020
25 Jan 2026, 14:55
Stay away!!! It’s unsafe
The worst experience ever. I complained that the car isn’t clean, inside and out. The manager and her whole team ganged up, verbally abusing me and my family. Some of the staff members physically threatened us. I will lodge a complaint at the centre management, this place is unsafe and they don’t provide the service you paid for.
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1 reviews | Active since Jan 2020
18 Mar 2025, 15:41
Earphones were taken !!!
If I could give this business a zero star I would , but unfortunately that is not an option. On the 16th of March I went and took my car for a cleaning , terrible service by the way car was still dirty , but that is not the reason for this review. I left my earphones in the vehicle and later that evening I noticed they were gone , I called customer service and they were full of excuses. Will never be taking my business here again
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1 reviews | Active since Jan 2020
18 Mar 2025, 15:41
Earphones were taken !!!
If I could give this business a zero star I would , but unfortunately that is not an option. On the 16th of March I went and took my car for a cleaning , terrible service by the way car was still dirty , but that is not the reason for this review. I left my earphones in the vehicle and later that evening I noticed they were gone , I called customer service and they were full of excuses. Will never be taking my business here again
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Nashief D
1 reviews | Active since Jan 2020
2 Dec 2024, 17:03
Joe soap car wash Canal Walk incompetence
Washed my vehicle on 2-12-2024 at about 16:00, what a waste for R230, water marks all over, had to tell them where to wipe down as it was still dirty, the dash board was not cleaned properly, canal walk needs to get rid of them, as they do not uphold the standard of Canal Walk, very ***********
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Nashief D
1 reviews | Active since Jan 2020
2 Dec 2024, 17:03
Joe soap car wash Canal Walk incompetence
Washed my vehicle on 2-12-2024 at about 16:00, what a waste for R230, water marks all over, had to tell them where to wipe down as it was still dirty, the dash board was not cleaned properly, canal walk needs to get rid of them, as they do not uphold the standard of Canal Walk, very ***********
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Craig B
1 reviews | Active since Jan 2020
19 Feb 2020, 06:38
POOR CUSTOMER SERVICE BY OWNER - WAYNE YOUNG
This business should not be supported at all!!! Not only is their service of poor quality but their management is useless (Brian) and the owner ( Wayne Young) is just as bad. I took my vehicle to be washed on 1 February 2020 at 18:15 for a Joe's Special (R199). I went into the mall and returned at 20:45 and paid for my car wash - BIGGEST MISTAKE!!! After paying I went to my car, firstly to still find that there is still hard bird poo on the back light and the roof of the car. I looked around the car and found that the front bumper was also still dirty - full of small bugs. I took it up with management (Brian) to report the car was not properly cleaned.... they now want to relearn at 9pm!!! Later to find the car was never vacuumed. As a unhappy customer I requested a refund- had to speak to Wayne via telephone and he said he promises he will phone me the next morning to process the refund- still waiting!!! I've WhatsApped him my bank details where he reads and never replies. I phone him and he tells me it's been done, when I ask for proof he has an excuse that he not at the office will send later etc - I have all messages to prove it. As small as R200.00 is, I paid for a service that I never received and this is THEFT!!! I HOPE YOU SLEEP WELL AT NIGHT KNOWING THAT YOU STEAL CUSTOMERS MONEY AND CANNOT PROVIDE A SERVICE!!!! YOUR DAY WILL COME MR WAYNE YOUNG!!!
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Craig B
1 reviews | Active since Jan 2020
19 Feb 2020, 06:38
POOR CUSTOMER SERVICE BY OWNER - WAYNE YOUNG
This business should not be supported at all!!! Not only is their service of poor quality but their management is useless (Brian) and the owner ( Wayne Young) is just as bad. I took my vehicle to be washed on 1 February 2020 at 18:15 for a Joe's Special (R199). I went into the mall and returned at 20:45 and paid for my car wash - BIGGEST MISTAKE!!! After paying I went to my car, firstly to still find that there is still hard bird poo on the back light and the roof of the car. I looked around the car and found that the front bumper was also still dirty - full of small bugs. I took it up with management (Brian) to report the car was not properly cleaned.... they now want to relearn at 9pm!!! Later to find the car was never vacuumed. As a unhappy customer I requested a refund- had to speak to Wayne via telephone and he said he promises he will phone me the next morning to process the refund- still waiting!!! I've WhatsApped him my bank details where he reads and never replies. I phone him and he tells me it's been done, when I ask for proof he has an excuse that he not at the office will send later etc - I have all messages to prove it. As small as R200.00 is, I paid for a service that I never received and this is THEFT!!! I HOPE YOU SLEEP WELL AT NIGHT KNOWING THAT YOU STEAL CUSTOMERS MONEY AND CANNOT PROVIDE A SERVICE!!!! YOUR DAY WILL COME MR WAYNE YOUNG!!!
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Ayesha C
1 reviews | Active since Jan 2020
10 Feb 2020, 10:07
Rude and negligence staff
Myself and my family were in Canal Walk on Saturday (husband and 1 year old baby). We parked in the lower level parking area next to the Joe Soap car wash. While my husband packed our groceries away, I was strapping my 1 year old into his car seat. While I was doing this, one of the employees from the car wash arrived, jumped in the car next to us and just started pulling out. No warning, so excuse me I am going to pull out, nothing. At the last moment I noticed him pulling out and quickly slammed the door shut so that he did not knock myself and the car. What made it worse was the arrogant and disrespectful attitude thereafter. He stopped, rolled the window down to argue and blame me for being in the way. Joe Soap should teach their staff how to interact with customers and visitors of the mall. Canal Walk should either give the car wash their own bays or relocate the car wash. If my child had been hurt due to this man's negligence, I would have taken legal action against this car wash
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Ayesha C
1 reviews | Active since Jan 2020
10 Feb 2020, 10:07
Rude and negligence staff
Myself and my family were in Canal Walk on Saturday (husband and 1 year old baby). We parked in the lower level parking area next to the Joe Soap car wash. While my husband packed our groceries away, I was strapping my 1 year old into his car seat. While I was doing this, one of the employees from the car wash arrived, jumped in the car next to us and just started pulling out. No warning, so excuse me I am going to pull out, nothing. At the last moment I noticed him pulling out and quickly slammed the door shut so that he did not knock myself and the car. What made it worse was the arrogant and disrespectful attitude thereafter. He stopped, rolled the window down to argue and blame me for being in the way. Joe Soap should teach their staff how to interact with customers and visitors of the mall. Canal Walk should either give the car wash their own bays or relocate the car wash. If my child had been hurt due to this man's negligence, I would have taken legal action against this car wash
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