TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi there, i just wanted to express my gratitude to you guys for an amazing family day we had at the zoo today. The facilities was clean the park neat animals fed and healthy. This was the first family outing were able to have since lock down 2020 and it was really great. Please relay my message to all of the staff from security at the parking to reception and restaurant staff we will most definitely come back in the future it was a really special day for us thank you guys
1 reviews | Active since Jan 2020
Hi there, i just wanted to express my gratitude to you guys for an amazing family day we had at the zoo today. The facilities was clean the park neat animals fed and healthy. This was the first family outing were able to have since lock down 2020 and it was really great. Please relay my message to all of the staff from security at the parking to reception and restaurant staff we will most definitely come back in the future it was a really special day for us thank you guys
1 reviews | Active since Jan 2020
After trying to jump into the lion enclosure and being stopped I had a lot of fun there was at least two animals alive but I didn't know I'm bad at counting I never got an education that I listened to. I couldn't read the maps so I got lost but the employee's where very nice and polite they pointed me in the right direction which was out of the zoo because I was lost in the reptile exhibit so long the zoo was closed. Otherwise a fantastic experience would get lost again.
1 reviews | Active since Jan 2020
After trying to jump into the lion enclosure and being stopped I had a lot of fun there was at least two animals alive but I didn't know I'm bad at counting I never got an education that I listened to. I couldn't read the maps so I got lost but the employee's where very nice and polite they pointed me in the right direction which was out of the zoo because I was lost in the reptile exhibit so long the zoo was closed. Otherwise a fantastic experience would get lost again.
1 reviews | Active since Jan 2020
The zoo itself is a nice experience for the kids. But the staff that sell the tickets are damn pathetic!!! We got there on 03/05/2025 for my sons birthday i had my pensioner grandparents and a disabled aunt in a wheelchair that i was buying tickets for. She was formally busy on three phone and could hear what i was saying then she had the audacity to tell me she's not talking to me... I told her that there were two pensioners and a disabled person and she made a mistake by adding adult for me eventhough I paid separately...thereafter she gave me a nasty attitude and after asking her why the attitude she refused to help me and told me I should go buy my ticket somewhere else Lol like THIS ISNT YOUR DAMN JOB!! ABSOLUTELY DISGUSTING BEHAVIOUR FROM JHB ZOO STAFF.
1 reviews | Active since Jan 2020
The zoo itself is a nice experience for the kids. But the staff that sell the tickets are damn pathetic!!! We got there on 03/05/2025 for my sons birthday i had my pensioner grandparents and a disabled aunt in a wheelchair that i was buying tickets for. She was formally busy on three phone and could hear what i was saying then she had the audacity to tell me she's not talking to me... I told her that there were two pensioners and a disabled person and she made a mistake by adding adult for me eventhough I paid separately...thereafter she gave me a nasty attitude and after asking her why the attitude she refused to help me and told me I should go buy my ticket somewhere else Lol like THIS ISNT YOUR DAMN JOB!! ABSOLUTELY DISGUSTING BEHAVIOUR FROM JHB ZOO STAFF.
1 reviews | Active since Jan 2020
The zoo has been under-maintained. The buildings, particularly the Amazon Centre has no working lights, the building leaks water with severe damp and the paint across the zoo’s buildings is cracked and peeling. The bathrooms aren’t stocked with toilet paper and paper towels, lights don’t work, windows are broken and they smell terrible. The water features within the zoo are inoperable and the footpaths are overgrown with ****s and filthy. The zoo needs to invest in maintaining the park for visitors to enjoy. The zoo has the potential of being a world class attraction, with a bit more attention to detail regarding the aesthetics of the buildings and facilities, this could easily be attained.
1 reviews | Active since Jan 2020
The zoo has been under-maintained. The buildings, particularly the Amazon Centre has no working lights, the building leaks water with severe damp and the paint across the zoo’s buildings is cracked and peeling. The bathrooms aren’t stocked with toilet paper and paper towels, lights don’t work, windows are broken and they smell terrible. The water features within the zoo are inoperable and the footpaths are overgrown with ****s and filthy. The zoo needs to invest in maintaining the park for visitors to enjoy. The zoo has the potential of being a world class attraction, with a bit more attention to detail regarding the aesthetics of the buildings and facilities, this could easily be attained.
1 reviews | Active since Jan 2020
The animals they don’t look so good, they look hungry and saw few ******s and two of they look like they had infection. Please guys take care of the animals better it was so sad what I saw and I feel bad for the animals.
1 reviews | Active since Jan 2020
The animals they don’t look so good, they look hungry and saw few ******s and two of they look like they had infection. Please guys take care of the animals better it was so sad what I saw and I feel bad for the animals.
1 reviews | Active since Jan 2020
I paid for a adoption of an animal as a gift for my wife. Paid on 9th January 2024. Her birthday was on the 28th Feb and no certifcate or membership arrived. I emailed everyone on their website not one rep****. Not even the courtesy of a f*******. I tried calling but as with every government department no ones answers. The ******* have ****** money. Please don't donate to this organisation
1 reviews | Active since Jan 2020
I paid for a adoption of an animal as a gift for my wife. Paid on 9th January 2024. Her birthday was on the 28th Feb and no certifcate or membership arrived. I emailed everyone on their website not one rep****. Not even the courtesy of a f*******. I tried calling but as with every government department no ones answers. The ******* have ****** money. Please don't donate to this organisation
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