Joom-web
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I recently bought three items on Joom-web, a smart watch, a F1 Hoodie and LED Halloween mask. I received the led mask and the F1 hoodie, however when I was notified to collect my smart watch from the local post office I only found a empty box and a charger inside the package, there was no smart watch. There was also no visible signs that the package has been tampered with. I then made contact with Joom customer service and I was told that the store does not have a return and refund policy. I was advised to report the matter at my local police station, they can't help me....so 930 bucks gone...
1 reviews | Active since Jan 2020
I recently bought three items on Joom-web, a smart watch, a F1 Hoodie and LED Halloween mask. I received the led mask and the F1 hoodie, however when I was notified to collect my smart watch from the local post office I only found a empty box and a charger inside the package, there was no smart watch. There was also no visible signs that the package has been tampered with. I then made contact with Joom customer service and I was told that the store does not have a return and refund policy. I was advised to report the matter at my local police station, they can't help me....so 930 bucks gone...
1 reviews | Active since Jan 2020
Worst experience ever. Haven't received my orders and I was told I wouldn't get my refund. Even the one star they got, they don't deserve it.
1 reviews | Active since Jan 2020
Worst experience ever. Haven't received my orders and I was told I wouldn't get my refund. Even the one star they got, they don't deserve it.
1 reviews | Active since Jan 2020
please never order from this place as you never get your order or the money back
1 reviews | Active since Jan 2020
please never order from this place as you never get your order or the money back
1 reviews | Active since Jan 2020
I brought shoes from joom on the 1st September 2017. They were shipped on the 4th September 2017. I was told that I would receive them before the 16th October 2017. Today it's the 19th October 2017 and I still haven't received them.
1 reviews | Active since Jan 2020
I brought shoes from joom on the 1st September 2017. They were shipped on the 4th September 2017. I was told that I would receive them before the 16th October 2017. Today it's the 19th October 2017 and I still haven't received them.
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