1 reviews | Active since Member
We went for breakfast on the 14th of January 2021. It was our 9 year wedding anniversary and my wife and I decided to take a stroll on the grassy area between the tap room and the deli. There was no signage to say that there are deep and dangerous holes in the grass. You can't see them as the area looks completely level. My wife stepped straight into one of these holes and badly hurt her ankle. Nobody came to our aid. Not one staff member even came to see if we were ok. I ran to the tap room to get some ice just to help with the swelling. I understand with the pandemic social distancing is key but seriously. Everyone could see her lying there writhing in pain and we got absolutely no help. This was the most disgusted I've been in a long time. I've been visiting this deli for years! Even before there was a tap room. And I don't know if I'll ever return. I'm so deeply disappointed. I'm considering legal action as there was no warning boards and the medical bills are through the roof just for one special breakfast that we were so looking forward to. This was terrible. Not one person came to check on us. You don't even have a trained first aider amongst the staff. How is this health and safety protocol.