Extremely slow service with poor serving staff - The only good thing is the food.

Having now gone to this venue many times over the months, it's time to advise that one should go for a meal here when you’re at your most patient, not hungry and definitely not on a timeline.

Though the food has always been incredible on each and every visit (well done to the Kitchen Team), I find that the one thing this establishment lacks in making it a great venue is the nonexistence of service and management.

There is seldom a manager around to seat you, therefore, leaving customers to make their own way to available tables and having to try and catch the attention of serving staff in order to be assisted.

When you finally have a waitron approach, the experience is: waiting 30 minutes for two coffee’s, an additional 22 minutes for a cup of tea, making it already close to 1-hour before you're able to place your meal order.

The meals take about 30 minutes to arrive, which is very acceptable considering the quality that is presented from the kitchen.

However, no waitron or management comes to the table to do the necessary approval check with customers – so, if you should require anything additional with your meal, we suggest you ask the staff on arrival of your meals. The management seems to be new during this last visit (August 2024), as they looked more uncertain about the running of the restaurant and mainly stood in the corner hiding from responsibility.

Again – the food is really worth the visit, however, this establishment definitely need to “up their game” when it comes to the multitude of Waitrons they have that just don’t seem to do their job at the standard you would expect.