Bad Management

The most atrocious admin and management of any experience I have ever had. They have no clue how to provide customer service, take bookings, communicate, or handle issues (that arise because they can't manage their business). This company, sadly, will not last and is basically there to take in as much money from the public in the short term without regard to the economics of the area, the social issues arising from their commitment to their staff and what will be left behind in it's place when it fails.