JX
Jozi X
Unclaimed Business
JX
Jozi X
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Elizabeth T
1 reviews | Active since Jan 2020
10 Feb 2024, 09:44
Bad Management
The most atrocious admin and management of any experience I have ever had. They have no clue how to provide customer service, take bookings, communicate, or handle issues (that arise because they can't manage their business). This company, sadly, will not last and is basically there to take in as much money from the public in the short term without regard to the economics of the area, the social issues arising from their commitment to their staff and what will be left behind in it's place when it fails.
Helpful (0)
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Elizabeth T
1 reviews | Active since Jan 2020
10 Feb 2024, 09:44
Bad Management
The most atrocious admin and management of any experience I have ever had. They have no clue how to provide customer service, take bookings, communicate, or handle issues (that arise because they can't manage their business). This company, sadly, will not last and is basically there to take in as much money from the public in the short term without regard to the economics of the area, the social issues arising from their commitment to their staff and what will be left behind in it's place when it fails.
0
Replies (0)EVDW
Elaine Van Der Westhuizen
1 reviews | Active since Jan 2020
9 Oct 2023, 08:54
JOZI X ADVENTURE IN BAD STATE - FALSE ADVERTISING!
Such a disappointment, Does not look like as advertised at all, there is no maintenance of equipment everything is in a bad state. Some of the activities advertised does not work, water slide pool is disgusting dirty water. Inflatable park equipment smells bad and in very bad state. What a disappointment!!!!
Helpful (0)
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Elaine Van Der Westhuizen
1 reviews | Active since Jan 2020
9 Oct 2023, 08:54
JOZI X ADVENTURE IN BAD STATE - FALSE ADVERTISING!
Such a disappointment, Does not look like as advertised at all, there is no maintenance of equipment everything is in a bad state. Some of the activities advertised does not work, water slide pool is disgusting dirty water. Inflatable park equipment smells bad and in very bad state. What a disappointment!!!!
0
Replies (0)JY
Jamie Y
1 reviews | Active since Jan 2020
27 Mar 2023, 19:59
Dangerous and poor maintenance
This place is dangerous and should be avoided. My son was severely injured on the water slide due to complete negligence of maintenance of the equipment. He suffered a laceration of 7cm long and 5cm deep from exposed broken fiberglass at the bottom of the slide. We rushed him to hospital where he had to be put under a general anesthetic & have 14 internal stitches by a plastic surgeon as the wound went right down to his muscle. The plastic surgeon spent an hr cleaning pieces of fiberglass out of his wound. He is left with a lifelong scar. Had my son been sliding down on his stomach this accident could have been even more severe. I returned to the venue after taking him to the hospital, only to find the staff putting a thin cover back on the slide. The manager and owner barely acknowledged the incident and have not contacted us since (they have our details) to find out how my son is. It is a complete disgrace that this venue still manages to function with no maintenance and inspections. It should be closed down.
Helpful (0)
|Replies (0)JY
Jamie Y
1 reviews | Active since Jan 2020
27 Mar 2023, 19:59
Dangerous and poor maintenance
This place is dangerous and should be avoided. My son was severely injured on the water slide due to complete negligence of maintenance of the equipment. He suffered a laceration of 7cm long and 5cm deep from exposed broken fiberglass at the bottom of the slide. We rushed him to hospital where he had to be put under a general anesthetic & have 14 internal stitches by a plastic surgeon as the wound went right down to his muscle. The plastic surgeon spent an hr cleaning pieces of fiberglass out of his wound. He is left with a lifelong scar. Had my son been sliding down on his stomach this accident could have been even more severe. I returned to the venue after taking him to the hospital, only to find the staff putting a thin cover back on the slide. The manager and owner barely acknowledged the incident and have not contacted us since (they have our details) to find out how my son is. It is a complete disgrace that this venue still manages to function with no maintenance and inspections. It should be closed down.
0
Replies (0)MN
Mihlali N
1 reviews | Active since Jan 2020
8 Mar 2023, 15:42
Very disappointed
Getting in touch with this business is a big hassle. I called the number on their website and I was told that I must send an email. When I sent the email, I received no response so I decided to go to the place. When we arrived, we were met by a rude employee (Marco) who was not willing to assist and was rushing us saying he was about to attend a meeting in 2 minutes time (which was understandable but could have been communicated in a nicer way) but instead kept on asking how much my budget was. When going there I was expecting to speak to someone who could assist with giving us more information and possibly booking a team building experience, but instead we stopped outside in the sun and not given any information but instead was told they would email us with a quote ( which I have not received by the way). I am really disappointed.
Helpful (0)
|Replies (0)MN
Mihlali N
1 reviews | Active since Jan 2020
8 Mar 2023, 15:42
Very disappointed
Getting in touch with this business is a big hassle. I called the number on their website and I was told that I must send an email. When I sent the email, I received no response so I decided to go to the place. When we arrived, we were met by a rude employee (Marco) who was not willing to assist and was rushing us saying he was about to attend a meeting in 2 minutes time (which was understandable but could have been communicated in a nicer way) but instead kept on asking how much my budget was. When going there I was expecting to speak to someone who could assist with giving us more information and possibly booking a team building experience, but instead we stopped outside in the sun and not given any information but instead was told they would email us with a quote ( which I have not received by the way). I am really disappointed.
0
Replies (0)DL
Dawie L
1 reviews | Active since Jan 2020
28 Feb 2022, 05:31
What a dangerous ****hole
This place is NOT SAFE for kids. Should not receive the public, and ask money. This place should be reported to authorities for safety issues.Clearly No maintenance has been in years.... Will probably soon be seen on Carte Blanche as kids will be injured....
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Dawie L
1 reviews | Active since Jan 2020
28 Feb 2022, 05:31
What a dangerous ****hole
This place is NOT SAFE for kids. Should not receive the public, and ask money. This place should be reported to authorities for safety issues.Clearly No maintenance has been in years.... Will probably soon be seen on Carte Blanche as kids will be injured....
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Replies (0)TC
Tyler C
1 reviews | Active since Jan 2020
23 Sept 2021, 14:05
Rude!!
I have never been so shocked by a businessman's behavior. I have been trying to book at this place for about a week now. Being in and out of meetings all day, I found it much easier to send an email with all of my questions regarding a booking. Sent my email, and received an immediate response. I had a few more questions so I sent another email, but no answer, so I followed up, still no answer... Phoned the number on the email signature, and was told they are so sorry they have missed my mail but will revert to me by end of business. 2 days ago! I sent another email this morning, only to be phoned by the rudest guy named 'Marco'. So basically I was told he doesn't sit all day waiting for my email, I must PICK UP A PHONE and call him! And that he didn't like my email. Do you have NO business sense? Well now thanks to you Marco, I am sitting with 3 very disappointed boys, as we will not be visiting your park ever. And yes, we are only 3 clients, but this will happen again and again, and your business will start to suffer because of your attitude. You should be ashamed.
Helpful (0)
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Tyler C
1 reviews | Active since Jan 2020
23 Sept 2021, 14:05
Rude!!
I have never been so shocked by a businessman's behavior. I have been trying to book at this place for about a week now. Being in and out of meetings all day, I found it much easier to send an email with all of my questions regarding a booking. Sent my email, and received an immediate response. I had a few more questions so I sent another email, but no answer, so I followed up, still no answer... Phoned the number on the email signature, and was told they are so sorry they have missed my mail but will revert to me by end of business. 2 days ago! I sent another email this morning, only to be phoned by the rudest guy named 'Marco'. So basically I was told he doesn't sit all day waiting for my email, I must PICK UP A PHONE and call him! And that he didn't like my email. Do you have NO business sense? Well now thanks to you Marco, I am sitting with 3 very disappointed boys, as we will not be visiting your park ever. And yes, we are only 3 clients, but this will happen again and again, and your business will start to suffer because of your attitude. You should be ashamed.
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Replies (0)LW
Leigh W
1 reviews | Active since Jan 2020
15 Jan 2020, 09:58
Jozi X - Shocking venue
We hosted my son's 6th birthday party at this venue. It is the one on Main Road and Sloan (opposite the PWC Bike Park) in Bryanston. The venue was in the most disgusting state. The benches were falling apart and the equipment was old and tatty. There were some shade cloths provided but they were also falling apart. The pictures on the website need to seriously be updated as they do not reflect the shocking state of the venue. The grass was not cut and there were rusty nails lying on the floor which had fallen off the benches. I have emailed them and have had absolutely no response or apology. I wish I could give negative stars to this establishment.
Helpful (0)
|Replies (0)LW
Leigh W
1 reviews | Active since Jan 2020
15 Jan 2020, 09:58
Jozi X - Shocking venue
We hosted my son's 6th birthday party at this venue. It is the one on Main Road and Sloan (opposite the PWC Bike Park) in Bryanston. The venue was in the most disgusting state. The benches were falling apart and the equipment was old and tatty. There were some shade cloths provided but they were also falling apart. The pictures on the website need to seriously be updated as they do not reflect the shocking state of the venue. The grass was not cut and there were rusty nails lying on the floor which had fallen off the benches. I have emailed them and have had absolutely no response or apology. I wish I could give negative stars to this establishment.
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Replies (0)