Jvc
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Jvc has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Jvc across 50 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I ordered a JVC Freezer from Take-alot - they delivered it and once opened it didn't work. It keeps giving a EC code and does not freeze.I tried contacting take-alot but was diverted to Nu World.Nu World's returns department does not answer. I also contacted JVC as a last resort but they didn't even know they make freezers (hand in front of face). Be that as it may, I paid take-alot and now i must struggle getting any kind of relief from either party. This is disgusting. How is it possible for such huge businesses to just do as they please.
1 reviews | Active since Jan 2020
I ordered a JVC Freezer from Take-alot - they delivered it and once opened it didn't work. It keeps giving a EC code and does not freeze.I tried contacting take-alot but was diverted to Nu World.Nu World's returns department does not answer. I also contacted JVC as a last resort but they didn't even know they make freezers (hand in front of face). Be that as it may, I paid take-alot and now i must struggle getting any kind of relief from either party. This is disgusting. How is it possible for such huge businesses to just do as they please.
1 reviews | Active since Jan 2020
Recently bought a JVC 55" Qled smart TV, bought it on Friday, set-up on Saturday, returning it to store on Sunday. Upon purchase the sales person alluded to some software issues with the brand but mostly emphasising challenges with netflix and some streaming apps, I thought I'll take my chances since the TV was on special and I could probably work my way around the streaming issues if I ever encountered them. Well, the TV did not even get to experience the streaming on the device as I experienced ridiculously software issues while setting up the device (After tv prompted a software update, device was showing double image on the left and right hand side of the screen), making it essentially unwatchable. Tried to look up a fix but nothing that worked for me. Terrible experience with the brand and would not recommend on any day to anyone.
1 reviews | Active since Jan 2020
Recently bought a JVC 55" Qled smart TV, bought it on Friday, set-up on Saturday, returning it to store on Sunday. Upon purchase the sales person alluded to some software issues with the brand but mostly emphasising challenges with netflix and some streaming apps, I thought I'll take my chances since the TV was on special and I could probably work my way around the streaming issues if I ever encountered them. Well, the TV did not even get to experience the streaming on the device as I experienced ridiculously software issues while setting up the device (After tv prompted a software update, device was showing double image on the left and right hand side of the screen), making it essentially unwatchable. Tried to look up a fix but nothing that worked for me. Terrible experience with the brand and would not recommend on any day to anyone.
1 reviews | Active since Jan 2020
I bought a JVC smart tv 40” beginning of April on Takealot and a month later I just stopped working.i contacted Takealot but was referred to JVC as the supplier which I did and they asked for POP which I sent and then they never rep**** to my emails I have left countless emails to no response till today and I don’t even know how to solve this issue
1 reviews | Active since Jan 2020
I bought a JVC smart tv 40” beginning of April on Takealot and a month later I just stopped working.i contacted Takealot but was referred to JVC as the supplier which I did and they asked for POP which I sent and then they never rep**** to my emails I have left countless emails to no response till today and I don’t even know how to solve this issue
1 reviews | Active since Jan 2020
last year may I have bought a 70" JVC smart TV from PNP hyper in klerksdorp north west and ever since I have received the TV the experience have been nothing short of distraught and heartache for me as a consumer. Few days after receiving the product it started acting up like it would freeze in the middle of entertainment and restart itself which I didn't really take it to head as I was still able to watch afterwards but in January this year something out of the ordinary occured where the TV was showing that it is on but not displaying anything which I immediately took it back to the seller and logged a technical fault call which took the whole month to be fixed. I just received my TV back 2 days ago which I was happy to be able to enjoy my hard earned money again but to my suprise that did not last as I woke up this morning to a TV that is not working not even switching on, mind you taking this back and forth cost me over a thousand already for transport fee. all I want is my money back because it does seem like this product is a distortion of a consumer's money which shouldn't even be on the shelves to be sold to people. I have heard about similar occurrence from other consumers even shop consultants.
1 reviews | Active since Jan 2020
last year may I have bought a 70" JVC smart TV from PNP hyper in klerksdorp north west and ever since I have received the TV the experience have been nothing short of distraught and heartache for me as a consumer. Few days after receiving the product it started acting up like it would freeze in the middle of entertainment and restart itself which I didn't really take it to head as I was still able to watch afterwards but in January this year something out of the ordinary occured where the TV was showing that it is on but not displaying anything which I immediately took it back to the seller and logged a technical fault call which took the whole month to be fixed. I just received my TV back 2 days ago which I was happy to be able to enjoy my hard earned money again but to my suprise that did not last as I woke up this morning to a TV that is not working not even switching on, mind you taking this back and forth cost me over a thousand already for transport fee. all I want is my money back because it does seem like this product is a distortion of a consumer's money which shouldn't even be on the shelves to be sold to people. I have heard about similar occurrence from other consumers even shop consultants.
1 reviews | Active since Jan 2020
I have 4 JVC smart TV's. As of from 01 August 2024, we are no longer able to enjoy Netflix and Prime. The buttons on the remote is of no use. The reason Netflix gave us was that JVC have not paid for the Netflix licenses. We bought the smart TV's for the reason that we are able to watch Netflix and Prime. Now what do we do??????
1 reviews | Active since Jan 2020
I have 4 JVC smart TV's. As of from 01 August 2024, we are no longer able to enjoy Netflix and Prime. The buttons on the remote is of no use. The reason Netflix gave us was that JVC have not paid for the Netflix licenses. We bought the smart TV's for the reason that we are able to watch Netflix and Prime. Now what do we do??????
1 reviews | Active since Jan 2020
I bought a brand new JVC android TV for R6799.00 on special. The warranty is 1 year. After 1 year and 1 month the TV started giving problems with the LCD which is clearly a manufacturer fault. I took this back to the Game Store where I purchased the TV and they sent it to the JVC service center. They had the tv for 5-6 weeks only to tell me that the repair would cost R6000 and I would be liable for it because the warranty has passed. I am really quite frustrated because JVC does not want to acknowledge the fact that this is a manufacturer faulty. REALLY BAD SERVICE AND BY FAR THE WORST TV EVER BOUGHT!!!
1 reviews | Active since Jan 2020
I bought a brand new JVC android TV for R6799.00 on special. The warranty is 1 year. After 1 year and 1 month the TV started giving problems with the LCD which is clearly a manufacturer fault. I took this back to the Game Store where I purchased the TV and they sent it to the JVC service center. They had the tv for 5-6 weeks only to tell me that the repair would cost R6000 and I would be liable for it because the warranty has passed. I am really quite frustrated because JVC does not want to acknowledge the fact that this is a manufacturer faulty. REALLY BAD SERVICE AND BY FAR THE WORST TV EVER BOUGHT!!!
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