

Jvc
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2022
I bought a jvc Bluetooth speaker from checkers in 2024 black friday and tested it once to make sure it was working and due to work and travel I came back home like twice for the year of 2025 and when I got back in December 2025 I realized that the speaker is not charging,so I went back to the checkers branch and reported that a speaker isn't charging and they told me because it just went out of warranty which was almost a month, I can't be assisted and I explained to them that I didn't know it's out of warranty and thays not the point ,the point is I bought a product that has a problem and because of my working schedule I didn't have time to use the speaker because if I picked up a fault I would have brought it to the store ,I brought all the items that was still in the plastic not used not opened even the packaging was in great condition and they did see it wasn't used but because of warranty they couldn't assist,so I got a hold of the manager of jvc to assist and sadly he didn't respond like he said he would ,it's sad how pathetic customer service is when there is a issue and when time to buy everyone is running to assist,it is better to buy from the foreigners shop than jvc because they understand people and customers service,if I had bought from a foreigner and had a problem they would have sorted it out. My advice is people don't support jvc because they absolutely pathetic in customer service
1 reviews | Active since Mar 2022
I bought a jvc Bluetooth speaker from checkers in 2024 black friday and tested it once to make sure it was working and due to work and travel I came back home like twice for the year of 2025 and when I got back in December 2025 I realized that the speaker is not charging,so I went back to the checkers branch and reported that a speaker isn't charging and they told me because it just went out of warranty which was almost a month, I can't be assisted and I explained to them that I didn't know it's out of warranty and thays not the point ,the point is I bought a product that has a problem and because of my working schedule I didn't have time to use the speaker because if I picked up a fault I would have brought it to the store ,I brought all the items that was still in the plastic not used not opened even the packaging was in great condition and they did see it wasn't used but because of warranty they couldn't assist,so I got a hold of the manager of jvc to assist and sadly he didn't respond like he said he would ,it's sad how pathetic customer service is when there is a issue and when time to buy everyone is running to assist,it is better to buy from the foreigners shop than jvc because they understand people and customers service,if I had bought from a foreigner and had a problem they would have sorted it out. My advice is people don't support jvc because they absolutely pathetic in customer service
1 reviews | Active since Aug 2021
I ordered a JVC Freezer from Take-alot - they delivered it and once opened it didn't work. It keeps giving a EC code and does not freeze.I tried contacting take-alot but was diverted to Nu World.Nu World's returns department does not answer. I also contacted JVC as a last resort but they didn't even know they make freezers (hand in front of face). Be that as it may, I paid take-alot and now i must struggle getting any kind of relief from either party. This is disgusting. How is it possible for such huge businesses to just do as they please.
1 reviews | Active since Aug 2021
I ordered a JVC Freezer from Take-alot - they delivered it and once opened it didn't work. It keeps giving a EC code and does not freeze.I tried contacting take-alot but was diverted to Nu World.Nu World's returns department does not answer. I also contacted JVC as a last resort but they didn't even know they make freezers (hand in front of face). Be that as it may, I paid take-alot and now i must struggle getting any kind of relief from either party. This is disgusting. How is it possible for such huge businesses to just do as they please.
1 reviews | Active since Jul 2021
Recently bought a JVC 55" Qled smart TV, bought it on Friday, set-up on Saturday, returning it to store on Sunday. Upon purchase the sales person alluded to some software issues with the brand but mostly emphasising challenges with netflix and some streaming apps, I thought I'll take my chances since the TV was on special and I could probably work my way around the streaming issues if I ever encountered them. Well, the TV did not even get to experience the streaming on the device as I experienced ridiculously software issues while setting up the device (After tv prompted a software update, device was showing double image on the left and right hand side of the screen), making it essentially unwatchable. Tried to look up a fix but nothing that worked for me. Terrible experience with the brand and would not recommend on any day to anyone.
1 reviews | Active since Jul 2021
Recently bought a JVC 55" Qled smart TV, bought it on Friday, set-up on Saturday, returning it to store on Sunday. Upon purchase the sales person alluded to some software issues with the brand but mostly emphasising challenges with netflix and some streaming apps, I thought I'll take my chances since the TV was on special and I could probably work my way around the streaming issues if I ever encountered them. Well, the TV did not even get to experience the streaming on the device as I experienced ridiculously software issues while setting up the device (After tv prompted a software update, device was showing double image on the left and right hand side of the screen), making it essentially unwatchable. Tried to look up a fix but nothing that worked for me. Terrible experience with the brand and would not recommend on any day to anyone.
Hellopeter has tracked Jvc across 50 reviews. Jvc hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Jvc? Write a review to help others decide.