KP
Kalapeng Pharmacies
Unclaimed Business
KP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Kalapeng Pharmacies
Kalapeng Pharmacies has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Kalapeng Pharmacies across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceN
Ntombifuthi
1 reviews | Active since Jan 2020
8 Feb 2026, 14:19
I consulted at kalap...
I consulted at kalapeng pharmacy and got medication apon drinking my medication I found spider inside the bottle and went back to complain only to be addressed very rude I have also attached the screenshot
Helpful (0)
|Replies (0)N
Ntombifuthi
1 reviews | Active since Jan 2020
8 Feb 2026, 14:19
I consulted at kalap...
I consulted at kalapeng pharmacy and got medication apon drinking my medication I found spider inside the bottle and went back to complain only to be addressed very rude I have also attached the screenshot
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Replies (0)T
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Vicky V
1 reviews | Active since Jan 2020
3 Mar 2021, 16:15
Steelpoort branch - Pathetic customer service
The Steelpoort branch is the worst pharmacy I ever had to visit. They close long before the time they say they close. More than once now I have rushed to be there in time, just to find that they closed up to 20 min earlier Often don't have stock. Pharmacist doesn't offer alternatives, you have to stand there and think of a possible alternative. Staff is unfriendly and clearly does not want to be there. Behaviour borders to inhumanity.
Helpful (0)
|Replies (0)VV
Vicky V
1 reviews | Active since Jan 2020
3 Mar 2021, 16:15
Steelpoort branch - Pathetic customer service
The Steelpoort branch is the worst pharmacy I ever had to visit. They close long before the time they say they close. More than once now I have rushed to be there in time, just to find that they closed up to 20 min earlier Often don't have stock. Pharmacist doesn't offer alternatives, you have to stand there and think of a possible alternative. Staff is unfriendly and clearly does not want to be there. Behaviour borders to inhumanity.
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Replies (0)kM
koketso M
1 reviews | Active since Jan 2020
28 Jul 2020, 08:18
Great Service Consistently
I have been going to the Pretoria, Paul Kruger branch for approximately 4 years and I continue to receive great service. Everyone is so friendly and helpful. Tshepo and the others are truly a pleasure to see and interact with. Keep up the good work guys.
Helpful (0)
|Replies (0)kM
koketso M
1 reviews | Active since Jan 2020
28 Jul 2020, 08:18
Great Service Consistently
I have been going to the Pretoria, Paul Kruger branch for approximately 4 years and I continue to receive great service. Everyone is so friendly and helpful. Tshepo and the others are truly a pleasure to see and interact with. Keep up the good work guys.
0
Replies (0)BM
RL
Raesibe L
1 reviews | Active since Jan 2020
11 Apr 2018, 18:22
Bad customer service
Kalapeng Pharmacy Paul Kruger I went (10.04.2018) to the store after being at the doctor to get my prescribed medication. The Pharmacist greeted he started putting the prescription into the system then another Pharmacist came to his screen and told him he captured a wrong medicine. He continued finished the transactions I paid for the levy and he just gave me the medication without even bothering to explain anything to me about the meds. I went back the following day (11.04.2018) to get another set of medication and this is after I was at the doc asking him about the meds that did not make sense he then told me they gave me something similar to what he prescribed. But were'nt your Pharmacist supposed to tell me this? Us this the right representation of your company? What if I cannot read or understand the medication instruction(s) pasted on the medications, then what? Customer service of this store is so bad, it' s so embarassing for a huge brand like yours.
Helpful (0)
|Replies (0)RL
Raesibe L
1 reviews | Active since Jan 2020
11 Apr 2018, 18:22
Bad customer service
Kalapeng Pharmacy Paul Kruger I went (10.04.2018) to the store after being at the doctor to get my prescribed medication. The Pharmacist greeted he started putting the prescription into the system then another Pharmacist came to his screen and told him he captured a wrong medicine. He continued finished the transactions I paid for the levy and he just gave me the medication without even bothering to explain anything to me about the meds. I went back the following day (11.04.2018) to get another set of medication and this is after I was at the doc asking him about the meds that did not make sense he then told me they gave me something similar to what he prescribed. But were'nt your Pharmacist supposed to tell me this? Us this the right representation of your company? What if I cannot read or understand the medication instruction(s) pasted on the medications, then what? Customer service of this store is so bad, it' s so embarassing for a huge brand like yours.
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Replies (0)